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Customer Returns Associate Jobs (NOW HIRING)

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...

Returns Associate

Walls, MS · On-site

$18 - $20/hr

Customer Service - Internal & External * Interacting with customers, either directly or through Sales Associates, to provide information and guide customers through the returns process. * Keep ...

Customer Service - Internal & External * Interacting with customers, either directly or through Sales Associates, to provide information and guide customers through the returns process. * Keep ...

Warehouse Returns Associates at Uniform Advantage (UAN) ABOUT THE ROLE As a Returns Associate, you ... and make sure our customers are satisfied. * Ability to file documents accurately using ...

Warehouse Returns Associates at Uniform Advantage (UAN) ABOUT THE ROLE As a Returns Associate, you ... and make sure our customers are satisfied. * Ability to file documents accurately using ...

Returns Associate

Fairborn, OH · On-site

$15 - $18/hr

The associate will work closely with warehouse leadership, customer service, and inventory control teams to maintain accurate records and ensure efficient handling of returns. General Description of ...

Returns Associate

Fairborn, OH

$15 - $18/hr

The associate will work closely with warehouse leadership, customer service, and inventory control teams to maintain accurate records and ensure efficient handling of returns. General Description of ...

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Returns Associate

Lincoln, RI

$14 - $16.50/hr

General Summary of Position The Returns Associate processes incoming returns accurately, verifies ... supporting customer credit issuance. Responsibilities * Receive and log returned goods; verify ...

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Returns Associate - Weekend

Tallmadge, OH · On-site

$14.75 - $17.50/hr

The Returns Associate will answer questions, input accurate return information on customer accounts and perform general warehouse duties, including material picks and deliveries, and warehouse ...

Warehouse Returns Associates at Uniform Advantage (UAN) ABOUT THE ROLE As a Returns Associate, you ... and make sure our customers are satisfied. * Ability to file documents accurately using ...

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

returns associate

Lincoln, NE · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Returns Associate

Lincoln, RI · On-site

$14 - $16.50/hr

General Summary of Position The Returns Associate processes incoming returns accurately, verifies ... We provide exceptional customized service with an emphasis on reliability and outstanding customer ...

returns associate

Lincoln, NE · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Returns Associate

Fairborn, OH · On-site

$15 - $18/hr

QuickPro Staffing is seeking a detail-oriented Returns Associate to join a fast-paced warehouse ... Collaborate with customer service and inventory teams to resolve discrepancies * Document damages ...

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Customer Returns Associate information

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How much do customer returns associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer returns associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
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Returns Associate

Returns Associate

Antonline

Acworth, GA • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

Our Returns Associates quickly and accurately evaluate and document the condition of returned merchandise. AntOnline Returns Associates are highly regarded members of our team with ongoing opportunities for advancement and leadership.

Please fill out our full application at : https://form.jotform.com/240007588062857

JOB DUTIES AND RESPONSIBILITIES:

· Process and perform basic evaluations of Customer returned merchandise quickly and efficiently, and determine if returns can be resold.

· Coordinate and communicate effectively with the Customer Service Team and Reverse Logistics team.

· Assist RMA Technicians with diagnostics and technical evaluations when necessary.

· Maintain safe and clean work environment

QUALIFICATIONS:

·6+ months experience in a relevant field

·Experience actively using and learning about computers, gaming, and related consumer electronics

·Strong ability to prioritize and multitask in a fast-paced environment

·Ability to stand for 8 hours a day

·Manual dexterity, visual acuity, reaching, bending, frequent lifting and moving up to 50lbs

·Ability to work extended daily hours as business volume requires

·Effective communication skills


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About antonline

Sourced by ZipRecruiter

Antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from the leading manufacturers in our industry. Please visit our featured partner's brand hubs for exciting new offers.

Industry

Retail

Company size

11 - 50 Employees

Headquarters location

Atlanta, GA, US

Year founded

1994

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