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Customer Returns Associate Jobs (NOW HIRING)

2nd Swing Golf

Returns Associate

Eden Prairie, MN

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

2nd Swing Golf

Returns Associate

Eden Prairie, MN · On-site

$16 - $18/hr

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric ... As a Returns Associate you will be primarily responsible for expeditiously processing customer ...

Antonline

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...

Morris Furniture Co., Inc.

Returns Associate

Fairborn, OH · On-site

$15 - $18/hr

The associate will work closely with warehouse leadership, customer service, and inventory control teams to maintain accurate records and ensure efficient handling of returns. General Description of ...

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Born Primitive

Returns Associate

Virginia Beach, VA · On-site

$20/hr

The Returns Associate will serve as a versatile team member by assisting the returns and exchanges ... handle customer returns in accordance with company policies. • Investigate and resolve issues ...

New

Cregger Company

Returns Associate

Colorado Springs, CO · On-site

$18 - $23/hr

Ensure customer satisfaction through handling of product returns and exchanges. Responsible for the ... Associate or the Returns Supervisor for Return Merchandise (RM) order creation * Operate in ...

CREGGER COMPANY INC

Returns Associate

Colorado Springs, CO · On-site

$18 - $23/hr

Ensure customer satisfaction through handling of product returns and exchanges. Responsible for the ... Associate or the Returns Supervisor for Return Merchandise (RM) order creation * Operate in ...

TJX Companies

returns associate

Lincoln, NE

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Imperial Dade

Returns Associate

City Of Industry, CA · On-site

$18.90/hr

Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... Imperial Brady Returns Associate role available in City of Industry! Join a strong and continuously ...

TJX Companies

returns associate

Lincoln, NE · On-site

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

returns associate

Lincoln, NE

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Galls

Returns Associate

Lexington, KY · On-site

$13.75 - $16.50/hr

Call or email customers as needed to obtain additional information concerning their return and/or for placing an exchange order. * Inspect merchandise to determine disposition of item. * Pull Order ...

Tjx

returns associate

Lincoln, NE

$15 - $15.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Stitch Golf Holdings Inc

Returns Associate

Apex, NC

$15.50 - $18.25/hr

Description Position Summary The Warehouse Returns Specialist is responsible for processing customer returns and RMAs in accordance with Stitch policies and procedures. This role reviews returned ...

CREGGER COMPANY INC

RETURNS ASSOCIATE 1

Denver, CO · On-site

$19.29 - $24/hr

Ensure customer satisfaction through handling of product returns and exchanges. Responsible for the ... Associate or the Returns Supervisor for Return Merchandise (RM) order creation * Operate in ...

Galls

Returns Associate

Lexington, KY · On-site

$13.75 - $16.50/hr

Call or email customers as needed to obtain additional information concerning their return and/or for placing an exchange order. * Inspect merchandise to determine disposition of item. * Pull Order ...

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Customer Returns Associate information

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$8

$17

$27

How much do customer returns associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer returns associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
More about Customer Returns Associate jobs
What cities are hiring for Customer Returns Associate jobs? Cities with the most Customer Returns Associate job openings:
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Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Returns Associate

2nd Swing Golf

Eden Prairie, MN

$16 - $18/hr

Part-time

Posted 4 days ago

Job description

Come work with us, not for us!

2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture.  At 2nd Swing you will find:    

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Job Summary: 

As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience. 

Schedule: Monday through Thursday, (Part-Time)

Responsibilities:

  • Receiving, unboxing, and reviewing the condition of online customer returns. 
  • Processing customer returns and refunds within the stipulated timeframe.
  • Manage inventory intake and re-onboarding of items.
  • Identify condition changes and applicable restocking fees.

Required Qualifications:

  • 1+ year experience in NetSuite or related ERP.
  • Proficient in Microsoft Office, including Outlook, Excel, and Teams.
  • Ability to multitask, handle varying daily priorities and meet deadlines consistently.
  • Highly organized with the ability to prioritize in a fast-paced environment.
  • Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Compensation: $16 - $18 per hour, based on previous experience

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