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Customer Returns Associate Jobs (NOW HIRING)

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the ... Verifies and performs quality checks of pick-up slips to product received from customers.

Showing results 41-60

Customer Returns Associate information

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$8

$17

$27

How much do customer returns associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer returns associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
More about Customer Returns Associate jobs
What cities are hiring for Customer Returns Associate jobs? Cities with the most Customer Returns Associate job openings:
What states have the most Customer Returns Associate jobs? States with the most job openings for Customer Returns Associate jobs include:
What job categories do people searching Customer Returns Associate jobs look for? The top searched job categories for Customer Returns Associate jobs are:
Infographic showing various Customer Returns Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Warehouse Returns Associate

Core-Mark

Woodville, MA • On-site

$19/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Core-Mark rating

6.8

Company rating: 6.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

34th of 49 rated food wholesalers


Job description

Job Description:

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect


Primary Responsibilities
The Dry Room Associate selects, scans, stocks, credits, and removes products to ensure that the warehouse is providing Operating Company's customers with exceptional service and quality. Monitors returns, processes returned/damaged product, and restocks/repackages product within the warehouse.
Position Details:
Pay: $19.00/hour
Hours/Schedule: Monday – Friday 6am to 2:30pm
Responsibilities may include, but not limited to

  • Verifies and performs quality checks of pick-up slips to product received from customers.
  • Processes credits and ensures that paperwork balances are completed accurately.
  • Maintains various forms and logs; analyzes data and creates reports.
  • Scans in product information of products received.
  • Processes product for restocking, destruction, or return to vendor.
  • Implements various vendor policies to corresponding returned products.
  • Inspects and prepares product for return to appropriate locations.
  • Sorts items according to flow line or pick area; restocks and repacks product as needed.
  • Creates solutions to unique returns scenarios and finding opportunities to improve processes.
  • Perform other related duties as assigned.
#CM-ALL

Qualifications:

High School Diploma/GED or Equivalent 
Previous warehouse, distribution, or stocking experience 
Must be able to work the scheduled / assigned times and required overtime for the position.
Able to stand, walk, reach, and lift repeatedly throughout shift
Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing between 10-35 pounds and generally up to between approximately 60 and 90 pounds, depending on the location, throughout shift
Able to work in multi-temperature environments, i.e., cooler, freezer and dry
Pass post offer drug test and criminal background check

Company description


Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

What Core-Mark employees say

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About Core-Mark

Sourced by ZipRecruiter

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Westlake, TX, US

Year founded

1888