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Customer Returns Associate Jobs (NOW HIRING)

Employbridge

Returns Associate Warehouse

Anaheim, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

La Verne, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Wilmington, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Lomita, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Alhambra, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Gardena, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Long Beach, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Pomona, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Pasadena, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Yorba Linda, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Glendale, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Los Angeles, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Cypress, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Norwalk, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Diamond Bar, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

Los Angeles, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

Employbridge

Returns Associate Warehouse

La Puente, CA · On-site

$16.90 - $18/hr

Job Title: Value Added Services - Returns Associate Hours: Monday through Friday, 7 AM to 4 PM ... for our customers. RESPONSIBILITIES: * Inspect returned items to determine what issues or ...

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Customer Returns Associate information

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$17

$27

How much do customer returns associate jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for customer returns associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
More about Customer Returns Associate jobs
What cities are hiring for Customer Returns Associate jobs? Cities with the most Customer Returns Associate job openings:
What states have the most Customer Returns Associate jobs? States with the most job openings for Customer Returns Associate jobs include:
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Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Warehouse Returns Associate

Warehouse Returns Associate

Donovan Marine

Fort Lauderdale, FL • On-site

$17 - $18/hr

Full-time

Medical, Retirement

Re-posted 22 days ago

Job description

Donovan Marine is currently seeking a qualified candidate to join our Returns Department. The ideal candidate will have experience processing returns and effectively communicating with vendors.

Position Summary:


The selected candidate will be responsible for managing and processing product returns in accordance with company policies, ensuring accuracy, proper documentation, and timely resolution. This role also requires consistent communication with vendors to coordinate return authorizations, discrepancies, and follow-ups.


Key Responsibilities:

  • Process and inspect returned merchandise
  • Process and issue credits to customers
  • Verify return eligibility and documentation
  • Accurately record returns in the system
  • Communicate with vendors regarding return authorizations, claims, and discrepancies
  • Coordinate resolution of return-related issues in a timely manner
  • Maintain organized records of all return transactions
  • Ensure compliance with company procedures and policies

Requirements:

  • Previous experience in returns processing or a similar role
  • Experience communicating with vendors and handling claims
  • Strong attention to detail and organizational skills
  • Good written and verbal communication skills
  • Ability to manage multiple tasks and meet deadlines

We Offer:

  • Competitive compensation
  • Stable work environment
  • Opportunities for professional growth
  • 401K
  • Medical Insurance

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