Returns Associate- PHX
Phoenix, AZ · On-site
$18/hr
About the role The returns associate is responsible for daily checking in, upkeep of claims and ... Our employees, our customers, and our community are our most valuable assets. It is our ...
Returns Associate- PHX
Phoenix, AZ · On-site
$18/hr
About the role The returns associate is responsible for daily checking in, upkeep of claims and ... Our employees, our customers, and our community are our most valuable assets. It is our ...
Front End Returns Associate
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Front End Returns Associate
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Front End Returns Associate
Tucson, AZ · On-site
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Front End Returns Associate
Tucson, AZ · On-site
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Front End Returns Associate
Tucson, AZ · On-site
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Front End Returns Associate
Tucson, AZ · On-site
$16.15 - $16.65/hr
Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...
Customer Service/Warehouse Associate - CT
Tempe, AZ · On-site
$14 - $19.50/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Customer Service/Warehouse Associate - CT
Tempe, AZ · On-site
$14 - $19.50/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Customer Service/Warehouse Associate - CT
$14 - $19.50/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Customer Service/Warehouse Associate - CT
$14 - $19.50/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
DC Warehouse Associate
Phoenix, AZ · On-site
$15.75 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$15.75 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$15.75 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$15.75 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
$15 - $18/hr
We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
$15 - $18/hr
We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$16 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$16 - $18.75/hr
Join our family as a Warehouse Associate! We are looking for a skilled individual who is motivated ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$16 - $18.75/hr
Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials
DC Warehouse Associate
Phoenix, AZ · On-site
$16 - $18.75/hr
Description Join our family as a Warehouse Associate! We are looking for a skilled individual who ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Mesa, AZ · On-site
$15.75 - $18.75/hr
We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Mesa, AZ · On-site
$15.75 - $18.75/hr
We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
$17.50 - $21.25/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
$17.50 - $21.25/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Arizona City, AZ · On-site
$16 - $19.25/hr
Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Arizona City, AZ · On-site
$16 - $19.25/hr
Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Sierra Vista, AZ · On-site
$14.25 - $17/hr
Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate
Sierra Vista, AZ · On-site
$14.25 - $17/hr
Description We are looking for an energetic and highly-motivated Operations Associate who is ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Warehouse Associate - FT
Tempe, AZ · On-site
$15.25 - $18.25/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Quick apply
Warehouse Associate - FT
Tempe, AZ · On-site
$15.25 - $18.25/hr
Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Lead Operations Associate
Peoria, AZ · On-site
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
Peoria, AZ · On-site
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
Mesa, AZ · On-site
$18 - $21.75/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
Mesa, AZ · On-site
$18 - $21.75/hr
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
Peoria, AZ · On-site
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Lead Operations Associate
Peoria, AZ · On-site
We are looking for an energetic and highly-motivated Lead Operations Associate who is interested in ... Ability to write customer returns accurately * Must be able to handle hazardous materials
Our associates are what makes us special and sets us apart from our competitors. If you have a ... Negotiate sale and purchase price * Assist with customer returns * Expedite and route material
Our associates are what makes us special and sets us apart from our competitors. If you have a ... Negotiate sale and purchase price * Assist with customer returns * Expedite and route material
Customer Returns Associate information
What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What does a Customer Returns Associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What job categories do people searching Customer Returns Associate jobs in Arizona look for? The top searched job categories for Customer Returns Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Returns Associate jobs? Cities in Arizona with the most Customer Returns Associate job openings:
$18/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Job description
About the role
The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.
What you'll do
Qualifications
Physical Demands:
Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com.
Work Environment & Schedule: Day Shift, Full Time, on-site
May occasionally require weekends or overtime
Classification: Non-Exempt
Salary/Hourly: Hourly
Department: Receiving
Reports To: Receiving Supervisor
Salary Band: $18.00
About Southwest Accessory Group
Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.
We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.
We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.
Benefits
• Day Shift (No Overnights)
• Paid Holidays
• 401(k) Plan w/ match
• Full benefit package including medical, dental, vision, life, disability and supplemental plans.
• PTO & Sick Time
The pay range for this role is:
18 - 18 USD per hour (PHX)
The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly.
What you'll do
- Daily upkeep of claims and dealer returns
- Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships
- Tracking damaged claims from inbound Ford and GM shipments
- Processing reimbursements from Ford and GM vendors
- Ford and GM claims processing
- Set up RMA's
- Follow SOPs and safety guidelines
- Keep work areas clean and organized
Qualifications
- High School Diploma or GED preferred
- Prior warehouse experience a plus
- Excellent verbal and written communication skills, fluent in English
- Excellent attention to detail in a fast-paced environment.
- Basic computer experience is helpful
Physical Demands:
Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at brandib@swadtx.com.
Work Environment & Schedule: Day Shift, Full Time, on-site
May occasionally require weekends or overtime
Classification: Non-Exempt
Salary/Hourly: Hourly
Department: Receiving
Reports To: Receiving Supervisor
Salary Band: $18.00
About Southwest Accessory Group
Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit.
We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth.
We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity.
Benefits
• Day Shift (No Overnights)
• Paid Holidays
• 401(k) Plan w/ match
• Full benefit package including medical, dental, vision, life, disability and supplemental plans.
• PTO & Sick Time
The pay range for this role is:
18 - 18 USD per hour (PHX)