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Customer Return Associate Jobs in Minnesota (NOW HIRING)

$16.25 - $19.25/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

Warehouse Associate

Saint Paul, MN · On-site

$16.25 - $19.25/hr

Warehouse Associate Beacon Promotions Inc DBA Mixie is a Minnesota based subsidiary of HPG. HPG ... Responsible for Returns, contacts customer service on when product has arrived. * Weekly Cycle ...

The Customer Service Associate will serve as a key point of contact for customers, handling inquiries related to products, orders, shipping status, returns, and account questions. Successful ...

Warehouse Associate

Shakopee, MN · On-site

$21 - $22/hr

Warehouse Associate Russell Tobin's client is hiring a Warehouse Associate in Shakopee, MN ... Process customer returns, perform data entry, and restock returned merchandise. * Conduct daily ...

Customer Service Associate

Hopkins, MN · On-site

$14.75 - $20.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Mound, MN · On-site

$15 - $20.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Saint Paul, MN · On-site

$14.75 - $20.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Duluth, MN · On-site

$14.50 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Bemidji, MN · On-site

$14.25 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Minneapolis, MN

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Mound, MN

$15 - $20.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Inver Grove Heights, MN · On-site

$15.25 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Minneapolis, MN · On-site

$15.25 - $21/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Cottage Grove, MN · On-site

$15 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Minneapolis, MN

$15 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Saint Paul, MN

$14.25 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Park Rapids, MN

$14.25 - $19.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Minneapolis, MN · On-site

$15 - $20.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Cambridge, MN · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Saint Paul, MN

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Showing results 41-60

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Minnesota?

For Customer Return Associate jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Customer Return Associate jobs?

Cities in Minnesota with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Minnesota as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution.

$16.25 - $19.25/hr

Full-time

Posted 23 days ago


Hajoca rating

7.1

Company rating: 7.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

242nd of 428 rated retail wholesalers


Job description

Do you thrive on providing an excellent customer experience? Are you safety and service-oriented?  Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders?  If so, we’d like you to join our Warehouse team as a Senior Warehouse Teammate.  

About the Role: 

    You will: 

  • Act as a lead on the warehouse team, assign tasks and provide guidance to other warehouse teammates on warehouse procedures. 

  • Participate in the training of less experienced or new warehouse teammates demonstrating how to meet and exceed warehouse standards.

  • Handle escalated or complex issues and tasks that arise. 

  • Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.

  • Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure. 

  • Act with a high attention to detail to ensure the highest levels of customer satisfaction.

  • Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.

  • Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.

  • Complete necessary documentation for customer shipments delivered via third-party carrier.

  • Load and unload trucks, operate warehouse forklift and other material handling equipment safely.

  • Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.

  • Ensure security and controls are in place and upheld to protect Profit Center assets.

  • Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.

  • Assist co-workers in servicing customers.

  • Perform all job functions in accordance with the company’s Safety Standards.
  • Successfully complete required safety and compliance training programs as assigned.

  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required. 

About You: 

  • 2+ years of warehouse receiving and material handling experience

  • Knowledge of products sold at the Profit Center

Our ideal candidate will also: 

  • Possess outstanding customer service and communication skills. 

  • Possess a high level of attention to detail and accuracy.

  • Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.

  • Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.

  • Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center. 

  • Be able to learn and operate the computer-related systems used for warehouse operations. 

  • Read, write, speak, and understand English. 

  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. 


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