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Customer Return Associate Jobs in Minnesota (NOW HIRING)

DC ECOM Warehouse Associate

Saint Paul, MN · On-site

$16.25 - $19.25/hr

Warehouse Order Picking And Packaging Associate Join our family as a Warehouse Order picking and ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Warehouse Associate - FT

Plymouth, MN · On-site

$16.75 - $19.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

$15.50 - $18.50/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

New

Warehouse Associate - FT

Minneapolis, MN · On-site

$16.75 - $19.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

$15.50 - $18.50/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

New

$15.50 - $18.50/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

New

The Receiving and Inventory Associate manages daily receiving operations and maintains accurate ... Process customer returns in accordance with warehouse policies and coordinate return shipments to ...

New

$15.50 - $18.50/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

New

Warehouse Associate

Shakopee, MN · On-site

$17 - $20.25/hr

Warehouse Associate Job Type: Contract Duration: 4 Months Location: Shakopee, MN 55379 100% Onsite ... Process customer returns, perform data entry, and restock returned merchandise. * Conduct daily ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

DC ECOM Warehouse Associate

Eagan, MN · On-site

$16.25 - $19.50/hr

Description Join our family as a Warehouse Order picking and packaging Associate! We are looking ... Ability to write customer returns accurately * Must be able to handle hazardous materials * Must be ...

$16.25 - $19.25/hr

Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material. * Stock and maintain the warehouse; and pick, document, and pack customer orders in ...

Warehouse Associate

Shakopee, MN · On-site

$20 - $22/hr

Warehouse Associate Industry: Pharma Location: Shakopee, MN Rate: $20.50/hr plus $2.00 shift ... Process customer returns, enter data, and restock returned merchandise * Conduct daily cycle counts ...

The Customer Service Associate will serve as a key point of contact for customers, handling inquiries related to products, orders, shipping status, returns, and account questions. Successful ...

Showing results 21-40

Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Minnesota?

For Customer Return Associate jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Customer Return Associate jobs?

Cities in Minnesota with the most Customer Return Associate job openings:

Infographic showing various Customer Return Associate job openings in Minnesota as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution.

DC ECOM Warehouse Associate

Factory Motor Parts

Saint Paul, MN • On-site

$16.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Factory Motor Parts rating

6.4

Company rating: 6.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

298th of 366 rated logistics


Job description

Warehouse Order Picking And Packaging Associate

Join our family as a Warehouse Order picking and packaging Associate! We are looking for a skilled individual who is motivated, detailed, and strives for accuracy. Apply with us today!

Job Responsibilities Include:

  • Accurately pick and package customer orders
  • Maintain warehouse organization
  • Professional communication with customers
  • Ability to write customer returns accurately
  • Must be able to handle hazardous materials
  • Must be comfortable operating equipment up to 25 feet in the air
  • Performs other duties as assigned

In addition to the warehouse duties, this position may be responsible for the safe, timely and accurate delivery of customer's automotive parts to their location using a company provided vehicle; per location needs.

Job Requirements:

  • 18 years of age or older
  • High School Diploma or GED equivalent
  • Valid driver's license and clean driving record preferred.
  • 2+ years previous warehouse experience. (order picking and packaging customer orders)
  • Cherry picker/Big Joe experience is a plus.
  • High attention to detail with a positive work ethic
  • Ability to lift up to 75 lbs.
  • Ability to interact with various levels of management and customers

We are an EEOC/AA Employer.

An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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