Customer Reliability Engineer Jobs (NOW HIRING)

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Position Summary

The Reliability Engineer - Services will deliver world-class reliability service toPerceptivcustomers by consistently providing clear, actionable analysis, recommendations, and serving as a trusted reliability consultant. This role bridges technical diagnostics and operational execution, partnering with customer reliability teams and stakeholders to translate asset health insights into sustained improvements in uptime, cost avoidance, and maintenance effectiveness. They will be responsible for acting as a SME to deliver best-in-class services (reliability consulting, remote monitoring, analytics, and on-site services) to help customers improve their Maintenance & Reliability excellence practices.

Responsibilities

• Serve as the SME and trusted reliability consultant for Perceptiv customers through translating condition monitoring insights into measurable improvements in uptime, availability, and maintenance effectiveness
• Lead customer reliability reviews, presenting trends in asset health, failure modes, and ROI to maintenance and leadership stakeholders
• Drive adoption of predictive maintenance programs by aligning diagnostic insights with customer reliability goals and maintenance strategies
• Use reliability methodologies (RCA, failure trend analysis, PM optimization) to convert predictive insights into sustained asset performance improvements
• Ensure predictive maintenance findings are clearly communicated, lead to action, outcomes are tracked, and reliability programs deliver clear ROI
• Escalate risks and gaps in program adoption or execution, driving corrective actions
• Support account retention and expansion by demonstrating consistent value from reliability and condition monitoring initiatives
• Identify additional opportunities to expand reliability programs or deepen adoption based on customer needs and asset performance trends

• Collaborate with Product Management and Engineering teams regarding customer feedback for product development
• Provide customer guidance regarding asset management and monitoring strategies

Qualifications

• Bachelor's degree, Engineering discipline preferred. MS or MBA a plus
• 10+ years industrial manufacturing experience; preferably with exposure to rotating machinery, remote condition monitoring, and industrial networking & controls.
• 10+ years industrial reliability experience across varied industries and applications
• Demonstrated expertise across sensing modalities (i.e. vibration, current, torque, etc.) and applications
• Deep experience and reliability expertise across targeted industries (i.e. Food & Beverage, Intralogistics, Metals, Mining, Heavy Industry)
• Strong working knowledge of plant operations, industrial machinery and maintenance best practices.
• Experience with analog signal processing (trending, waveform and spectral analysis) and/or Criticality Analysis preferred
• Experience building analytical tools to support automation of appropriate reliability reports to support improving efficiency and effectiveness of Reliability Engineering Team
• Strong customer facing skills with a focus on customer service, voice-of-customer, conflict resolution, and negotiation
• Experience and strong knowledge of key industrial reliability related metrics, including cost avoidance, unplanned downtime, OEE, etc.
• Certified Maintenance & Reliability Professional (CMRP) a plus
• Certified Vibration Analyst CAT II required, higher certification a plus
• Excellent communication, facilitation and presentation skills - both verbal and written
• Excellent collaborator who can effectively function in a matrix and team environment
• Strong analytical stills
• Travel: 35%

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.

Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.