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Customer Reliability Engineer Jobs in Baton Rouge, LA

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Senior Automation Engineer

Baton Rouge, LA · On-site

$99K - $131K/yr

... our customers are met with the Amazon smile. Come join us on our journey! About the Role: As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and ...

... customers in selecting equipment configurations that balance reliability, maintainability, energy ... Engineering degree or equivalent industry experience required * Experience with HVAC systems ...

... customers in selecting equipment configurations that balance reliability, maintainability, energy ... Engineering degree or equivalent industry experience required * Experience with HVAC systems ...

The objective is to ensure reliability, availability, and efficiency of the equipment while ... Support the resolution of customer technical issues to provide effective solutions within ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Develops and maintains the design, modification, security and reliability of all process control ... Manages the assigned controls project worklist to meet customer requirements. Ensures all scopes of ...

Senior Software Engineer II

Baton Rouge, LA · On-site +1

$197K - $232K/yr

... customer-facing application services. We'll align you to a team during the process based on your ... Improve service reliability and operations by defining SLOs/SLAs, strengthening observability, and ...

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Showing results 1-20

Customer Reliability Engineer information

See Baton Rouge, LA salary details

$58.6K

$113.3K

$135.4K

How much do customer reliability engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer reliability engineer in Baton Rouge, LA is $113,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,400.00 and $123,900.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and collaborate with engineering teams to improve customer experience, often using monitoring tools and technical expertise. CREs typically have strong problem-solving skills and may hold certifications related to systems or cloud platforms.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median salary ranging from $100,000 to $150,000 annually, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher compensation, often exceeding $180,000 per year.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000?

Senior-level engineers in fields such as software engineering, data engineering, and cloud infrastructure can earn $500,000 or more annually, especially with extensive experience, specialized skills, and in high-demand industries. Roles like Principal Engineer, Staff Engineer, or Engineering Manager often reach this compensation level, particularly in large tech companies or organizations with competitive benefits and stock options.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI is expected to augment the work of Customer Reliability Engineers (CREs) by automating routine tasks such as monitoring, incident detection, and data analysis. However, CREs will continue to play a critical role in designing systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are seen as complementary, not a replacement, for the skills and expertise of SREs and related roles.
What are popular job titles related to Customer Reliability Engineer jobs in Baton Rouge, LA? For Customer Reliability Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Customer Reliability Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Reliability Engineer jobs? Cities near Baton Rouge, LA with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $113,282 per year, or $54.5 per hour.
Electrical Engineer (Rotational Program)

Electrical Engineer (Rotational Program)

Westlake

Plaquemine, LA • On-site

Full-time

Posted 12 days ago


Westlake Chemical rating

8.2

Company rating: 8.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

26th of 90 rated chemical manufacturers


Job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

Are you a newly graduated electrical engineering student looking to GROW your career?

Graduate Rotational Opportunities at Westlake (GROW) is a leadership development program for newly graduated engineering students within the Performance and Essential Materials business segment at Westlake Corporation.

The GROW program is a 3 - 5 year rotational program that offers the chance to explore various aspects of the Westlake business. You will gain invaluable on-the-job experience, receive leadership and technical training, and work on exciting projects. If you are looking for an opportunity where you can demonstrate your ingenuity by solving real world problems, in an environment focused on enhancing our lives every day, we encourage you to apply for the GROW program.

During your time in the program, you can expect to rotate through different roles, such as:

  • Operations
  • Reliability
  • Capital Projects
  • Continuous Improvement
  • Process Controls
  • Business Management
  • Supply Chain & Logistics

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

You will work in roles and handle projects under the guidance of a mentor who is assigned to your designated area of focus. The assignments are designed to develop you as a leader and empower you to challenge convention and engineer creative solutions that enable product and process innovation. Through high performance teamwork, our engineers deliver solutions that allow us to manufacture and supply essential products that enhance the daily lives of people around the globe. Each rotation will provide valuable insight into various business processes while immersing you in local day-to-day operations. You will have firsthand experience dealing with real-world challenges, allowing for personal growth and further development as an individual and essential member of the Westlake team.

As you GROW, you will be:

  • Delivering breakthrough solutions
  • Monitoring and developing improvements to current processes to yield cost savings, quality improvement and/or overall increase efficiency
  • Developing your leadership skills
  • Continuously striving for highest level of performance
  • Doing everything with a safety mindset at the forefront of your work
  • Adding value for our customers

Once you complete the program, exciting post program opportunities await you. You could become a: Process Engineer, Production Engineer, Maintenance Engineer, Reliability Engineer, Electrical Engineer, Instrumentation Engineer, Continuous Improvement Engineer, or Project Engineer.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • B.S. or M.S. degree in Electrical Engineering
  • 0-2 years of relevant work experience
  • Minimum 3.0 GPA
  • Willing to rotate to different US locations every 12-18 months for a total of 3 - 5 years
  • Ability and willingness to obtain a Transportation Worker's Identification Card (TWIC )
  • Strong team building, leadership and problem-solving skills
  • Strong communication skills

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Additionally, this position must make general decisions requiring judgement and perform activities requiring sustained concentration.

WORK ENVIRONMENT

The noise level in the work environment is sometimes moderate when working in an office, however, some of the work may be required in the operating units which mandates usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.

WORK LOCATION

Westlake United States PEM plant locations.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here.You will apply via the Jobs Hub application in Workday.


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