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Customer Reliability Engineer Jobs in Baton Rouge, LA

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Customers connected to these systems enjoy multiple benefits including reduced operating costs ... Make recommendations to the Operations Supervisor or Lead Operating Engineer to enhance reliability ...

Senior Automation Engineer

Baton Rouge, LA · On-site

$99K - $131K/yr

... our customers are met with the Amazon smile. Come join us on our journey! About the Role: As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and ...

... customers in selecting equipment configurations that balance reliability, maintainability, energy ... Engineering degree or equivalent industry experience required * Experience with HVAC systems ...

... customers in selecting equipment configurations that balance reliability, maintainability, energy ... Engineering degree or equivalent industry experience required * Experience with HVAC systems ...

... reliability, performance, scalability, testability, maintainability, observability, and developer experience. * Work with various groups within Cisco to understand their and our customers' data ...

Senior Engineer

Baton Rouge, LA · Hybrid

$91K - $125K/yr

Job Purpose The Senior Systems & Network Engineer provides hands-on technical leadership for the ... increase reliability, and improve customer outcomes. Decision Making · Recommends technical ...

Senior Engineer

Baton Rouge, LA · On-site

$91K - $125K/yr

... reliability, and improve customer outcomes. Decision Making • Recommends technical approaches for client systems, network, cloud, and security implementations. • Makes senior-level ...

... reliability and evaluation of what goes to production. This is not a research role. You'll ... customer experiences for the world's most successful brands. We do this with a strategy-led ...

... reliability and evaluation of what goes to production. This is not a research role. You'll ... customer experiences for the world's most successful brands. We do this with a strategy-led ...

Develops and maintains the design, modification, security and reliability of all process control ... Manages the assigned controls project worklist to meet customer requirements. Ensures all scopes of ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Develops and maintains the design, modification, security and reliability of all process control ... customer requirements. • Ensures all scopes of work for assigned controls projects covering ...

Solutions driven, always keeping operational standards and customer satisfaction in the forefront ... reliability improvements. * Use findings to inform the Sustaining Capex Program * Works with ...

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Showing results 1-20

Customer Reliability Engineer information

See Baton Rouge, LA salary details

$47.9K

$92.6K

$110.6K

How much do customer reliability engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer reliability engineer in Baton Rouge, LA is $92,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $101,200.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Baton Rouge, LA? For Customer Reliability Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Customer Reliability Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Reliability Engineer jobs? Cities near Baton Rouge, LA with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $92,555 per year, or $44.5 per hour.
On-Site Applications Engineer

On-Site Applications Engineer

Flowserve

Baton Rouge, LA • On-site

Full-time

Posted 14 days ago


Flowserve rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

114th of 486 rated machine equipment manufacturers


Job description

Flowserve is seeking a hands-on, technically driven On-Site Applications Engineer to act as a dedicated reliability field resource for our contracted primary chemical and refining accounts in the Louisiana region.
Backed by a dedicated commercial sales engineer handling the account management, you will focus entirely on technical authority, execution, and plant uptime. You will spend your days bridging the gap between field diagnostics and engineering solutions-performing teardowns, executing failure analysis, and identifying upgrades directly at the plant level. Whether you are a recent engineering graduate looking for elite training or a tenured rotating equipment professional seeking a dedicated SME track, this seat provides direct visibility over the entire equipment lifecycle. Our Application Engineers successfully accelerate into diverse long-term career paths across Flowserve, including technical Subject Matter Expert (SME) tracks, people management, or strategic commercial sales engineering.
Core Responsibilities
  • Root-Cause Field Engineering: Meticulously dismantle, clean, and inspect (DCI) failed pump and mechanical seal systems.
  • Reliability Action Reporting: Conduct comprehensive failure analyses and compile data-driven product performance reports to justify equipment modifications or replacements to plant leadership.
  • Cross-Functional Liaison: Serve as the on-site technical anchor, connecting the customer's operations directly with Flowserve's internal reliability engineers, customer service, and manufacturing assets.
  • System Standardization: Direct and manage the plant's mechanical seal standardization blueprints, tracking customer quality specs and resolving hardware variance.
  • Bad Actor Tracking: Head up monthly "Bad Actor" review meetings with customer engineers to track chronic equipment failures and implement preventative multi-million dollar asset protections.
  • Inventory Optimization: Monitor client parts and tooling stores, identifying reduction paths and component consolidations that maximize balance-sheet efficiency.

Required Qualifications & Sourcing Filters
  • Educational Background: Bachelor of Science in Mechanical Engineering (BSME), equivalent technical engineering degree, or applicable experience.
  • Technical Aptitude: Foundational or deep operational understanding of rotating equipment dynamics, fluid systems, mechanical seals, and industrial pumps.
  • Experience Baseline: All seniority tiers considered. We are fully equipped to provide complete structured training to entry-level grads or integrate mid-career engineers into the local framework. In-plant or process-intensive site experience is highly valued.
  • Compliance & Site Mobility: Must possess or have the clear capability to secure standard heavy industrial badging prerequisites, including a valid driver's license, clear background screenings, and a Transportation Worker Identification Credential (TWIC).
  • Physical Stamina: Comfort working in live chemical or refinery environments, including walking extensive sites and navigating industrial structures or staircases.

What We Offer
  • Deep Product & Industry Training: Access to a multi-tiered technical onboarding framework with immediate support from veteran regional engineers to build your domain authority in mechanical seals and rotating infrastructure.
  • True Subject Matter Expert (SME) Track: A transparent technical career roadmap designed to cultivate deep technical expertise without forcing you into a traditional people-management or commercial quota track.
  • Relocation Flexibility: Open to supporting strategic relocation candidates looking to plant roots in the Geismar/Norco industrial corridor.

Flowserve Corporation and its subsidiaries ("Flowserve") provide equal employment opportunity to all employees and applicants regardless of a person's race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, medical condition, disability, veteran status, marital status, genetic disposition or other legally protected status.
This policy applies to all conditions of employment, including but not limited to, recruitment, selection, placement, transfer, promotion, training, compensation, benefits, termination, layoff, recall from layoff and social and recreational programs. Flowserve will comply with all applicable federal, state, and local laws which affect the management of human resources.

What Flowserve employees say

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Hours and flexibility

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About Flowserve

Sourced by ZipRecruiter

If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Flowserve Corporation is a multinational company, and one of the largest suppliers of industrial and environmental machinery such as pumps, valves, end face mechanical seals, automation, and services to the power, oil, gas, chemical and other industries. Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, pension plan, 401(k) and many other excellent benefits. NOTE: Drop the last paragraph

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

Year founded

1997

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