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Customer Reliability Engineer Jobs in Baton Rouge, LA

Drive improvements in plant reliability, cybersecurity, and cost reduction * Meet organizational ... Effective communicator able to present complex topics to varied audiences, including customers ...

New

... reliability environments. * Evaluate motor designs as integrated electromechanical systems ... Present technical designs and analyses in internal design reviews and to customers and government ...

Working closely with Technical, Operations, Maintenance, Reliability, Engineering, Projects, and ... Manages the Control project work list to meet customer requirements. * Ensures all scope of work ...

Control Systems Lead

Geismar, LA · On-site

$140 - $230/hr

Working closely with Technical, Operations, Maintenance, Reliability, Engineering, Projects, and ... Manages the Control project work list to meet customer requirements. * Ensures all scope of work ...

Working closely with Technical, Operations, Maintenance, Reliability, Engineering, Projects, and ... Manages the Control project work list to meet customer requirements. * Ensures all scope of work ...

Working closely with Technical, Operations, Maintenance, Reliability, Engineering, Projects, and ... Manages the Control project work list to meet customer requirements. * Ensures all scope of work ...

Electrical Engineer, SME

Baton Rouge, LA · On-site

$154K - $213K/yr

We provide innovative products, technologies and services which our customers use to manufacture ... Support reliability and maintenance COE initiatives * Ensure compliance with corporate engineering ...

Senior Automation Engineer

Baton Rouge, LA · On-site

$99K - $131K/yr

... our customers are met with the Amazon smile. Come join us on our journey! About the Role: As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and ...

Be Seen First

Lead Pipeline Engineer

Baton Rouge, LA · On-site

$165K - $195K/yr

... reliability, maintainability, capital cost, and operating cost when developing design ... customer information and contribute to a professional, accountable, team-oriented culture.

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Showing results 1-20

Customer Reliability Engineer information

See Baton Rouge, LA salary details

$47.9K

$92.6K

$110.6K

How much do customer reliability engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer reliability engineer in Baton Rouge, LA is $92,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $101,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Baton Rouge, LA?

For Customer Reliability Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Baton Rouge, LA look for?

The top searched job categories for Customer Reliability Engineer jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Customer Reliability Engineer jobs?

Cities near Baton Rouge, LA with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $92,555 per year, or $44.5 per hour.

Electrical Engineer (Rotational Program)

Westlake

Geismar, LA

Full-time

Posted 10 days ago


Key responsibilities

  • Work in roles and handle projects under the guidance of a mentor to develop leadership and technical skills.

  • Monitor and develop improvements to current processes to achieve cost savings, quality improvement, and increased efficiency.

  • Engage in rotations across various business areas to gain insight into operations and contribute to solving real-world challenges.


Westlake Chemical rating

7.8

Company rating: 7.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

45th of 104 rated chemical manufacturers


Job description

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

Are you a newly graduated electrical engineering student looking to GROW your career?

Graduate Rotational Opportunities at Westlake (GROW) is a leadership development program for newly graduated engineering students within the Performance and Essential Materials business segment at Westlake Corporation.

The GROW program is a 3 - 5 year rotational program that offers the chance to explore various aspects of the Westlake business. You will gain invaluable on-the-job experience, receive leadership and technical training, and work on exciting projects. If you are looking for an opportunity where you can demonstrate your ingenuity by solving real world problems, in an environment focused on enhancing our lives every day, we encourage you to apply for the GROW program.

During your time in the program, you can expect to rotate through different roles, such as:

  • Operations
  • Reliability
  • Capital Projects
  • Continuous Improvement
  • Process Controls
  • Business Management
  • Supply Chain & Logistics

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:

You will work in roles and handle projects under the guidance of a mentor who is assigned to your designated area of focus. The assignments are designed to develop you as a leader and empower you to challenge convention and engineer creative solutions that enable product and process innovation. Through high performance teamwork, our engineers deliver solutions that allow us to manufacture and supply essential products that enhance the daily lives of people around the globe. Each rotation will provide valuable insight into various business processes while immersing you in local day-to-day operations. You will have firsthand experience dealing with real-world challenges, allowing for personal growth and further development as an individual and essential member of the Westlake team.

As you GROW, you will be:

  • Delivering breakthrough solutions
  • Monitoring and developing improvements to current processes to yield cost savings, quality improvement and/or overall increase efficiency
  • Developing your leadership skills
  • Continuously striving for highest level of performance
  • Doing everything with a safety mindset at the forefront of your work
  • Adding value for our customers

Once you complete the program, exciting post program opportunities await you. You could become a: Process Engineer, Production Engineer, Maintenance Engineer, Reliability Engineer, Electrical Engineer, Instrumentation Engineer, Continuous Improvement Engineer, or Project Engineer.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • B.S. or M.S. degree in Electrical Engineering
  • 0-2 years of relevant work experience
  • Minimum 3.0 GPA
  • Willing to rotate to different US locations every 12-18 months for a total of 3 - 5 years
  • Ability and willingness to obtain a Transportation Worker's Identification Card (TWIC )
  • Strong team building, leadership and problem-solving skills
  • Strong communication skills

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Additionally, this position must make general decisions requiring judgement and perform activities requiring sustained concentration.

WORK ENVIRONMENT

The noise level in the work environment is sometimes moderate when working in an office, however, some of the work may be required in the operating units which mandates usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.

WORK LOCATION

Westlake United States PEM plant locations.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here.You will apply via the Jobs Hub application in Workday.


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