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Customer Reliability Engineer Jobs in Lafayette, LA

Reliability Engineer

Broussard, LA ยท On-site

$85 - $120/hr

Act as a subject matter expert to Operation and Supply chain customers for specified technologies ... Act as a mentor to junior reliability engineers * Conduct all business activities in accordance to ...

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... quality and reliability. * Assesses current manufacturing equipment and processes and makes ...

By providing customers with life's essentials, we enable businesses to grow, communities to prosper ... quality and reliability. * Assesses current manufacturing equipment and processes and makes ...

By providing customers with lifes essentials, we enable businesses to grow, communities to prosper ... quality and reliability. * Assesses current manufacturing equipment and processes and makes ...

Senior Controls Engineer

New Iberia, LA ยท On-site

$78K - $103K/yr

... pace, near perfect reliability and power quality expectations, and efficient fuel usage for ... We keep our customers' worlds on. From world-class events that last a few weeks to mining ...

Senior Controls Engineer

New Iberia, LA ยท On-site +1

$78K - $103K/yr

... pace, near perfect reliability and power quality expectations, and efficient fuel usage for ... We keep our customers' worlds on. From world-class events that last a few weeks to mining ...

... reliability, and cost performance. * Provide hands-on process troubleshooting support for ... When our customers win, we all grow. We act with purpose and speed Agile. Data-driven. Empowered.

Senior Mechanical Engineer

New Iberia, LA ยท On-site

$84K - $111K/yr

We keep our customers' worlds on. From world-class events that last a few weeks to mining ... Support reliability and availability studies for power generation applications. * Travel - 30-40 ...

Senior Mechanical Engineer

New Iberia, LA ยท On-site

$84K - $111K/yr

We keep our customers' worlds on. From world-class events that last a few weeks to mining ... Support reliability and availability studies for power generation applications. * Travel - 30-40 ...

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Showing results 1-20

Customer Reliability Engineer information

See Lafayette, LA salary details

$58.3K

$112.7K

$134.7K

How much do customer reliability engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer reliability engineer in Lafayette, LA is $112,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,900.00 and $123,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Lafayette, LA?

For Customer Reliability Engineer jobs in Lafayette, LA, the most frequently searched job titles are:

What cities near Lafayette, LA are hiring for Customer Reliability Engineer jobs?

Cities near Lafayette, LA with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Lafayette, LA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $112,664 per year, or $54.2 per hour.

Reliability Engineer

Baker Hughes Gruppe

Broussard, LA โ€ข On-site

$85 - $120/hr

Other

Medical, Life, Retirement

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Would you like to work for a forward-thinking technology company?

Do you enjoy technical challenges?

Join our growing team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Partner with the best

As a Reliability Engineer, you will be responsible for:

  • Demonstrate stand-alone root cause analysis on all assigned technologies
  • Create Cause Maps for specified technologies.
  • Analyze appropriate data to monitor fleet performance
  • Create single technology business key performance indicators as required
  • Facilitate Incident and Corrective Action Review Board meetings
  • Provide deviation waiver request (DWR) support across specified technologies
  • Provide instruction and knowledge transfer to the Reliability community
  • Act as a subject matter expert to Operation and Supply chain customers for specified technologies
  • Create and present reliability performance to Internal and external customers
  • Act as a mentor to junior reliability engineers
  • Conduct all business activities in accordance to Baker Hughes Health, Safety and Environmental policies, Legal Compliance requirements and Baker Hughes Core Values.
Fuel your passion

To be successful in this role you will have:

  • Bachelor's degree in a STEM discipline from an accredited university or college is required
  • Minimum of 3 additional years of experience, field experience preferred
  • Broad technical knowledge
  • Good analytical skills
  • Good written and verbal communication skills
  • Facilitation and presentation skills
  • Ability to work and communicate well with others
  • Must be able to effectively communicate in English
Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Monday-Friday 8:00am-5:00pm
Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Specialist - Reliability Engineering.

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward โ€“ making it safer, cleaner and more efficient for people and the planet.

Join Us

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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