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Customer Reliability Engineer Jobs in Lafayette, LA

Stuller

UI/UX Developer

Lafayette, LA · On-site

$38.50 - $50.25/hr

... both customer and employee experiences. Key Responsibilities: * Develop and implement responsive web applications for usability, performance, and reliability. * Collaborate with designers and ...

Stuller

UI/UX Developer

Lafayette, LA · On-site

$38.50 - $50.25/hr

... both customer and employee experiences. Key Responsibilities: * Develop and implement responsive web applications for usability, performance, and reliability. * Collaborate with designers and ...

CGI Inc.

Senior ColdFusion Developer

Lafayette, LA · On-site

Maintain, troubleshoot, and optimize legacy ColdFusion systems, ensuring reliability and ... Confident communication skills with both internal team members and customers. Bachelor's degree in ...

Oceaneering International, Inc.

API Inspector

Broussard, LA · On-site

$20 - $26.50/hr

The API Inspector position will report to the Mechanical Integrity Engineer and will review ... and reliability. We help our customers make informed decisions and manage risk associated with ...

Tcenergy

Area Manager

Lafayette, LA · On-site

... reliability, affordability and sustainability. The Opportunity Reporting to the American Gulf ... Bachelor's degree preferred, or diploma in a technical discipline such as Engineering, Business ...

TC Energy

Area Manager

Lafayette, LA · On-site

... reliability, affordability and sustainability. The Opportunity Reporting to the American Gulf ... Bachelor's degree preferred, or diploma in a technical discipline such as Engineering, Business ...

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Showing results 21-40

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Lafayette, LA

Customer Reliability Engineer information

See Lafayette, LA salary details

$58.3K

$112.7K

$134.7K

How much do customer reliability engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer reliability engineer in Lafayette, LA is $112,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,900.00 and $123,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Lafayette, LA?

For Customer Reliability Engineer jobs in Lafayette, LA, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Lafayette, LA look for?

The top searched job categories for Customer Reliability Engineer jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Customer Reliability Engineer jobs?

Cities near Lafayette, LA with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Lafayette, LA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $112,664 per year, or $54.2 per hour.

Mechanical Design Engineer

Forum Energy Technologies

Broussard, LA • On-site

$60K - $82K/yr

Full-time

Re-posted 4 days ago

Forum Energy Technologies rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

441st of 499 rated machine equipment manufacturers

Job description

POSITION SUMMARY
The Mechanical Design Engineer is responsible for designing, developing, and improving mechanical systems for drill fluid handling and pressure containing equipment and related products. This role involves applying engineering principles to create innovative solutions that meet performance, safety, and reliability standards while adhering to industry regulations and company objectives.
DUTIES & RESPONSIBILITIES
  • Works independently to assist in the design and development of drilling tools and equipment required to meet customer's needs or market demands.
  • Create detailed 3D models and engineering drawings using CAD software (e.g., SolidWorks, Creo).

  • Perform engineering calculations and analyses (stress, fatigue, thermal, etc.) to ensure product integrity.
  • Collaborate with cross-functional teams including manufacturing, quality, and supply chain to ensure design feasibility and cost-effectiveness.
  • Develop and prepare engineering documentation for drawings, schematic drawings, material specification, or other data required.

  • Works independently to assist or conduct problem studies leading to recommendations for upgrading/improving existing equipment in field or lab.
  • Works independently to perform product testing functions in a test lab facility and/or field locations.
  • Provide technical support for production and field operations as needed.
  • Ensure compliance with applicable industry standards (API, ISO) and company quality
  • Participate in continuous improvement initiatives to enhance product performance and reduce costs.
  • Perform other assignments as directed.
  • Undertake all duties in a safe and efficient manner, promoting safe working practices, complying with all company policies including but not limited to the Forum Energy Technologies Code of Conduct and OSHA Safety rules.

QUALIFICATIONS
Education:
  • Bachelor of Science degree in Mechanical Engineering or related field.

Experience
  • 5-8 years of mechanical design experience, preferably in oil & gas or drilling equipment. Familiarity or experience with drilling products such as top drive systems, triplex fluid end systems and/or high-pressure mud gate valves.

SKILLS & KNOWLEDGE
  • Proficiency in CAD software (SolidWorks, Creo, or similar).
  • Strong understanding of mechanical design principles, materials, and manufacturing processes.
  • Develop an advanced understanding of all phases of field operations and equipment, with particular attention to the individuals' field of expertise
  • Maintain proficiency in the individual's field of expertise through the study of related literature and of new concepts and/or equipment developed by others
  • Advanced knowledge of engineering standards (API, ASME, NACE), including codes and regulations affecting design development. Ability to perform engineering analyses and interpret results.
  • Experience with product design review submittal process with ABS, DNV, ATEX, Lloyds, etc., a plus.
  • Able to communicate with internal and external customers in a professional manner
  • Maintain skill in operating a personal computer, including word processing, spreadsheet, database and computer-aided-design software; calculator, etc.

PHYSICAL DEMANDS
Hand-eye coordination is necessary to operate computers, drafting instruments and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit, climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job included close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Work is performed mostly in office settings where the noise level in the work environment is usually quiet to moderate. The employee occasionally works in outside weather conditions, near moving mechanical parts, near areas with equipment under pressure, in high or precarious places, exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration where the noise level can be moderate to high. Adherence with Forum's HSE Policies is mandatory and appropriate Personal Protection Equipment (PPE) must be worn at all times.
TRAVEL
Occasional (10%-20%) domestic and international travel may be required. Working hours during traveling can mean early starts and late finishes.
About FET
FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum's products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.
FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.
FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..
As part of our hiring process, we may use technology, including AI-enabled tools, to help review and assess applications based on job-related criteria. All hiring decisions are made by our recruitment team and hiring managers.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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