Consulting with customer on their reliability vision, strategy, & roadmap; creating plans to fulfil ... Engineering degree preferred or equivalent experience. * Minimum 5 years' experience in vibration ...
Consulting with customer on their reliability vision, strategy, & roadmap; creating plans to fulfil ... Engineering degree preferred or equivalent experience. * Minimum 5 years' experience in vibration ...
Consulting with customer on their reliability vision, strategy, & roadmap; creating plans to fulfil ... Engineering degree preferred or equivalent experience. * Minimum 5 years' experience in vibration ...
New
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Consulting with customer on their reliability vision, strategy, & roadmap; creating plans to fulfil ... Engineering degree preferred or equivalent experience. * Minimum 5 years' experience in vibration ...
New
Account Manager
Baton Rouge, LA · On-site
Customer Relationship Management * Develop long-term partnerships with plant managers, maintenance managers, engineers, reliability personnel, procurement professionals, and operations teams.
Account Manager
Baton Rouge, LA · On-site
Customer Relationship Management * Develop long-term partnerships with plant managers, maintenance managers, engineers, reliability personnel, procurement professionals, and operations teams.
Account Manager
Baton Rouge, LA · On-site
Customer Relationship Management * Develop long-term partnerships with plant managers, maintenance managers, engineers, reliability personnel, procurement professionals, and operations teams.
Account Manager
Baton Rouge, LA · On-site
Customer Relationship Management * Develop long-term partnerships with plant managers, maintenance managers, engineers, reliability personnel, procurement professionals, and operations teams.
Electrical Engineer
Convent, LA · On-site
Monitor equipment performance and make recommendations to improve reliability and reduce cost ... Maintain protection of the environment and the health and safety of our employees, customers, and ...
Electrical Engineer
Convent, LA · On-site
Monitor equipment performance and make recommendations to improve reliability and reduce cost ... Maintain protection of the environment and the health and safety of our employees, customers, and ...
Electrical Engineer
Convent, LA · On-site
Monitor equipment performance and make recommendations to improve reliability and reduce cost ... Maintain protection of the environment and the health and safety of our employees, customers, and ...
Electrical Engineer
Convent, LA · On-site
Monitor equipment performance and make recommendations to improve reliability and reduce cost ... Maintain protection of the environment and the health and safety of our employees, customers, and ...
We're looking for an experienced Maintenance Manager to lead all maintenance and reliability ... Partner with Operations, Engineering, and Purchasing to support production goals and plant ...
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We're looking for an experienced Maintenance Manager to lead all maintenance and reliability ... Partner with Operations, Engineering, and Purchasing to support production goals and plant ...
... reliability, customer service, and reducing cost. 10. Able to understand and present complex ... Electrical Engineering preferred. Minimum experience required of the position &n
... reliability, customer service, and reducing cost. 10. Able to understand and present complex ... Electrical Engineering preferred. Minimum experience required of the position &n
... reliability, customer service, and reducing cost. 10. Able to understand and present complex ... Electrical Engineering preferred. Minimum experience required of the position 8 years of ...
... reliability, customer service, and reducing cost. 10. Able to understand and present complex ... Electrical Engineering preferred. Minimum experience required of the position 8 years of ...
Regional Director, Operations - Central Region
Central, LA · On-site
$170 - $180/hr
... reliability, and develops data-driven solutions that enhance both customer satisfaction and ... Provide leadership and guidance to operations management teams and engineering resources across the ...
Regional Director, Operations - Central Region
Central, LA · On-site
$170 - $180/hr
... reliability, and develops data-driven solutions that enhance both customer satisfaction and ... Provide leadership and guidance to operations management teams and engineering resources across the ...
Field Engineering Manager
Baton Rouge, LA · On-site
Coordinate closely with Project Managers, customers, and stakeholders on technical clarifications ... Data centers and complex technical environments requiring high levels of reliability and ...
Field Engineering Manager
Baton Rouge, LA · On-site
Coordinate closely with Project Managers, customers, and stakeholders on technical clarifications ... Data centers and complex technical environments requiring high levels of reliability and ...
Field Engineering Manager
Baton Rouge, LA · On-site
Coordinate closely with Project Managers, customers, and stakeholders on technical clarifications ... Data centers and complex technical environments requiring high levels of reliability and ...
Field Engineering Manager
Baton Rouge, LA · On-site
Coordinate closely with Project Managers, customers, and stakeholders on technical clarifications ... Data centers and complex technical environments requiring high levels of reliability and ...
Maintenance Technician
Plaquemine, LA · On-site
... customers with industrial gas and energy solutions that are vital to their own industrial ... engineers to foster plant processes and improve equipment reliability. * Read and interpret ...
Maintenance Technician
Plaquemine, LA · On-site
... customers with industrial gas and energy solutions that are vital to their own industrial ... engineers to foster plant processes and improve equipment reliability. * Read and interpret ...
... customers with industrial gas and energy solutions that are vital to their own industrial ... engineers to foster plant processes and improve equipment reliability. * Read and interpret ...
... customers with industrial gas and energy solutions that are vital to their own industrial ... engineers to foster plant processes and improve equipment reliability. * Read and interpret ...
Commercial HVAC Sales Representative
Baton Rouge, LA · On-site
$80K/yr
... help customers improve reliability, efficiency, and equipment performance.This is not a ... engineers, and business ownersConduct facility assessments and equipment evaluations to identify ...
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Commercial HVAC Sales Representative
Baton Rouge, LA · On-site
$80K/yr
... help customers improve reliability, efficiency, and equipment performance.This is not a ... engineers, and business ownersConduct facility assessments and equipment evaluations to identify ...
Maintenance Vice President
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
Maintenance Vice President
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
Maintenance Vice President
Baton Rouge, LA · On-site
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
Maintenance Vice President
Baton Rouge, LA · On-site
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
Maintenance Vice President
Baton Rouge, LA · On-site
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
Maintenance Vice President
Baton Rouge, LA · On-site
$157K - $203K/yr
As a leading global engineering, construction, and services company, we support the energy ... Serving our customers through diverse business segments, we offer challenging assignments on some ...
... customer sites as required Here's what will set you apart: * Bachelor's in Mechanical Engineering ... Experience supporting industrial maintenance, reliability, capital projects, or turnarounds Core ...
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... customer sites as required Here's what will set you apart: * Bachelor's in Mechanical Engineering ... Experience supporting industrial maintenance, reliability, capital projects, or turnarounds Core ...
Field Account Manager
Baton Rouge, LA · On-site
... customer sites as required Here's what will set you apart: * Bachelor's in Mechanical Engineering ... Experience supporting industrial maintenance, reliability, capital projects, or turnarounds Core ...
Quick apply
Field Account Manager
Baton Rouge, LA · On-site
... customer sites as required Here's what will set you apart: * Bachelor's in Mechanical Engineering ... Experience supporting industrial maintenance, reliability, capital projects, or turnarounds Core ...
Customer Reliability Engineer information
See Baton Rouge, LA salary details
$47.9K - $53.6K
0% of jobs
$53.6K - $59.3K
2% of jobs
$59.3K - $65K
3% of jobs
$65K - $70.7K
8% of jobs
$70.7K - $76.4K
7% of jobs
$82.1K is the 25th percentile. Wages below this are outliers.
$76.4K - $82.1K
5% of jobs
$82.1K - $87.8K
4% of jobs
$87.8K - $93.5K
3% of jobs
$93.5K - $99.2K
2% of jobs
The median wage is $100.6K / yr.
$99.2K - $104.9K
63% of jobs
$104.9K - $110.6K
2% of jobs
$47.9K
$92.6K
$110.6K
How much do customer reliability engineer jobs pay per year?
As of Aug 10, 2026, the average yearly pay for customer reliability engineer in Baton Rouge, LA is $92,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $101,200.00 per year, depending on experience, location, and employer.
How does a customer reliability engineer typically interact with clients and internal engineering teams?
Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.
What does a customer reliability engineer do?
A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.
What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?
| Aspect | Customer Reliability Engineer | Site Reliability Engineer |
|---|---|---|
| Credentials | Typically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer support | Requires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure |
| Work Environment | Customer-facing, involves direct interaction with clients to resolve issues and improve reliability | Primarily internal, focused on maintaining and improving system reliability and scalability |
| Employer & Industry Usage | Used by cloud service providers and tech companies with a customer support component | Common in large tech companies managing large-scale infrastructure and services |
The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.
What is a customer reliability engineer?
A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.
What skills and qualifications are needed to thrive as a customer reliability engineer?
To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Baton Rouge, LA? For Customer Reliability Engineer jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Baton Rouge, LA look for? The top searched job categories for Customer Reliability Engineer jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Customer Reliability Engineer jobs? Cities near Baton Rouge, LA with the most Customer Reliability Engineer job openings:
Condition Monitoring Engineer or Vibration Technical Specialist (Hybrid)
Baton Rouge, LA • On-site
Full-time
Posted 4 days ago
Job description
Company Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
Job Description
The Condition Monitoring Engineer or Vibration Technical Specialist is part of the Service Delivery Office (SDO) and responsible for providing technical support to the service organization in the life cycle (Initiation, Planning, Executing, Monitoring, and Closing) of John Crane's Asset Condition Management projects across the region.
They will consult with the customer to identify needs to manage their assets condition, and work alongside the business development team to develop aligned value propositions. They will manage the execution of each project, working alongside the Contract Manager, on-site teams and local sales teams.
Responsibilities include but no limited to the following:
Qualifications
Additional Requirements:
Must be a permanent US resident or US citizen to be considered for this role.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#ZR
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
Job Description
The Condition Monitoring Engineer or Vibration Technical Specialist is part of the Service Delivery Office (SDO) and responsible for providing technical support to the service organization in the life cycle (Initiation, Planning, Executing, Monitoring, and Closing) of John Crane's Asset Condition Management projects across the region.
They will consult with the customer to identify needs to manage their assets condition, and work alongside the business development team to develop aligned value propositions. They will manage the execution of each project, working alongside the Contract Manager, on-site teams and local sales teams.
Responsibilities include but no limited to the following:
- Engaging and influencing global stakeholders from client leadership teams to technical experts.
- Consulting with customer on their reliability vision, strategy, & roadmap; creating plans to fulfil them by: Implementation of new services and Enhancements to existing programs.
- In alignment with the business strategy and with the Regional Contract Service Delivery Manager, develop and deliver plans to expand condition monitoring services. This includes personal development and tool specification.
- Implement Asset Condition Management services.
- Lead development of analysis databases and reporting systems (Vibration, Lubrication and others).
- Bad actor troubleshooting for Performance Plus contracts utilizing multiple condition monitoring technologies.
- Advanced/Niche Field Diagnostics Delivery, Technical analysis and reporting, this will be hands on diagnostics work including but not limited to Turbo machinery vibration analysis, Motion Amplification, and complex machinery troubleshooting and RCA.
- Vibration data analysis for John Crane Sense Monitor customers.
- Provide service and support for Indufil product line.
Qualifications
- High school diploma or equivalent required.
- Engineering degree preferred or equivalent experience.
- Minimum 5 years' experience in vibration analysis for condition monitoring of rotating equipment (pumps, compressors).
- Vibration Analysis ISO 18436-2 Category 2, or equivalent certification required.
- Demonstrated experience working with rotating equipment, including pumps and turbo machinery and establishing Condition Monitoring programs.
- Languages: English (other languages beneficial).
- Vibration Analysis ISO 18436-2 Category 3 a big plus.
- Specialist skills in Lubrication Analysis ISO 18436-4 Category 2, or equivalent and CMRP / ARPE preferred.
- Experience working in a diverse environment with a global company is a plus.
Additional Requirements:
- Candidates must have the ability to travel up to 40% of the time within the US, Canada and Caribbean regions.
- Ability to get a TWIC card.
Must be a permanent US resident or US citizen to be considered for this role.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#ZR
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)