1

Customer Reliability Engineer Jobs in Boulder, CO

Reliability Engineer I

Golden, CO · On-site

$100 - $125/hr

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.Job TitleReliability Engineer IThe Reliability Engineer is responsible for driving ...

Amplifire is seeking a Site Reliability Engineer to improve the reliability, scalability ... customer-facing applications in a production cloud environment. · Hands-on experience designing ...

Site Reliability Engineer

Westminster, CO · On-site

$105K - $145K/yr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Essential Skills & Experience * 3+ years of professional experience in SRE, DevOps, or Cloud ...

Sr. Site Reliability Engineer

Denver, CO · Hybrid

$58.75 - $78/hr

Reliability is a core engineering responsibility, requiring strong software engineering skills and autonomous operation across AWS, hybrid data centers, and customer-hosted environments. Roles and ...

Sr. Site Reliability Engineer

Denver, CO · Hybrid

$58.75 - $78/hr

Reliability is a core engineering responsibility, requiring strong software engineering skills and autonomous operation across AWS, hybrid data centers, and customer-hosted environments. Roles and ...

Site Reliability Engineer

Westminster, CO · On-site

$57.50 - $76.50/hr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Specialized SRE observability experience with New Relic or DataDog. * Familiarity with ...

Site Reliability Engineer

Westminster, CO · On-site

$57.50 - $76.50/hr

Whether it's helping customers build and maintain infrastructure, design and construct buildings ... Specialized SRE observability experience with New Relic or DataDog. * Familiarity with ...

Site Reliability Engineer

Aurora, CO · On-site

$62K - $141K/yr

Site Reliability Engineer The Opportunity: Engineering to make a system more resilient and ... You may also be required to work from or visit a customer facility. * Onsite : If this position is ...

This role serves as the technical authority for product reliability, transforming field failure data into actionable improvements across engineering, manufacturing, supplier quality, and customer ...

Software Site Reliability Engineer

Golden, CO · On-site

$58.75 - $78.25/hr

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing. Job Title Software Site Reliability Engineer As the Site Reliability Engineer, you ...

Sr. Site Reliability Engineer

Denver, CO · On-site

$58.75 - $78/hr

Reliability is a core engineering responsibility, requiring strong software engineering skills and ... Design and operate production observability aligned to service health and customer impact. * Lead ...

Software Site Reliability Engineer

Golden, CO · On-site

$58.75 - $78.25/hr

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing. Job Title Software Site Reliability Engineer As the Site Reliability Engineer, you ...

Sr. Site Reliability Engineer

Denver, CO · Hybrid

$58.75 - $78/hr

Reliability is a core engineering responsibility, requiring strong software engineering skills and ... Design and operate production observability aligned to service health and customer impact. * Lead ...

Sr. Site Reliability Engineer

Denver, CO · Hybrid

$58.75 - $78/hr

Reliability is a core engineering responsibility, requiring strong software engineering skills and ... Design and operate production observability aligned to service health and customer impact. * Lead ...

We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.**Job Title**Databricks Site Reliability EngineerAs the Site Reliability Engineer ...

next page

Showing results 1-20

Customer Reliability Engineer information

See Boulder, CO salary details

$63.3K

$122.3K

$146.2K

How much do customer reliability engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer reliability engineer in Boulder, CO is $122,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,300.00 and $133,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Boulder, CO?

For Customer Reliability Engineer jobs in Boulder, CO, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Boulder, CO look for?

The top searched job categories for Customer Reliability Engineer jobs in Boulder, CO are:

What cities near Boulder, CO are hiring for Customer Reliability Engineer jobs?

Cities near Boulder, CO with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Boulder, CO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $122,350 per year, or $58.8 per hour.

Reliability Engineer I

CoorsTek

Golden, CO • On-site

$100 - $125/hr

Other

Posted 19 days ago


CoorsTek rating

8.2

Company rating: 8.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

It's exciting to work for a company that makes the world measurably better.We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing.Job TitleReliability Engineer IThe Reliability Engineer is responsible for driving equipment reliability, asset performance, and facility infrastructure effectiveness across manufacturing operations. This role leads initiatives that improve equipment uptime, reduce unplanned downtime, and strengthen asset lifecycle management through data-driven reliability strategies and capital project execution.This position plays a critical role in advancing Total Productive Maintenance (TPM) by supporting Planned Maintenance systems, driving focused improvement activities, and partnering with Operations to enhance equipment ownership and performance.Roles & ResponsibilitiesEquipment Reliability & TPM SupportDevelop, implement, and continuously improve reliability strategies for critical production and facility assets to maximize equipment uptime and performance.Support and strengthen the TPM Planned Maintenance Pillar by optimizing preventive and predictive maintenance programs based on equipment criticality and failure modes.Partner with Operations to reinforce Autonomous Maintenance standards, ensuring equipment basic conditions are restored and sustained.Lead Root Cause Failure Analysis (RCFA) and structured problem-solving activities in support of the Focused Improvement (Kaizen) Pillar.Drive improvements in MTBF, MTTR, OEE, and overall equipment reliability performance.Support Early Equipment Management by providing reliability input into new equipment selection, installation, and commissioning.Maintain and improve asset data integrity within the CMMS to ensure accurate PM compliance, work history, and reliability tracking.Project Planning & ManagementIdentify, scope, and execute capital and expense projects that improve equipment reliability, safety, capacity, and lifecycle performance.Develop project budgets, schedules, scopes of work, and technical specifications aligned with operational priorities.Coordinate cross-functional teams during all phases of project design, installation, commissioning, and handoff.Lead structured project execution utilizing data-driven decision-making and TPM-aligned improvement methodologies.Evaluate vendor proposals, manage contractors, and ensure project execution meets cost, timeline, and performance objectives.Determine feasibility and/or design of new equipment or modifications considering reliability, maintainability, and long-term operating cost.Data Analysis & Reliability Performance ManagementDevelop and track reliability KPIs including OEE, MTBF, MTTR, PM compliance, and downtime trends.Establish standardized baselines for equipment performance and support site reliability scorecards.Analyze maintenance and operational data to identify chronic losses and systemic failure patterns.Support condition monitoring, audits, and equipment health assessments to proactively mitigate risk.Continuous Improvement & TPM Culture DevelopmentServe as a champion for TPM principles, promoting proactive maintenance and equipment ownership.Collaborate with departments to identify reliability improvement opportunities ranging from low-cost Kaizen improvements to high-capital investments.Facilitate training and coaching to strengthen reliability competencies within Maintenance and Operations teams.Support development of standard work, inspection routines, and reliability documentation to sustain gains.Participate in internal working groups to share best practices and standardize reliability approaches across facilities.Job RequirementsEducation and ExperienceBachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related technical field) preferred.Demonstrated experience in reliability engineering, capital project management, or industrial facilities support.Experience implementing or supporting TPM, RCM, Lean, or similar continuous improvement frameworks.Minimum of 3-5 years of relevant manufacturing, facilities, or reliability engineering experience.Functional/Technical Knowledge, Skills & Abilities:Strong technical background in facilities, utilities, and/or industrial systems (mechanical, electrical, or chemical preferred)Experience with equipment uptime, reliability engineering, TPM, and preventive maintenance programsProven project management experience (capital projects, contractor management, budgeting)Experience working cross-functionally with engineering, operations, and maintenance teamsProficiency with CAD or 3D design tools (preferred)Experience with process control systems, building management systems, or HMI/controls programming (preferred)Strong analytical skills with Excel and data tracking for performance/reliability metricsExperience with ERP systems such as SAP (S/4HANA preferred) or similar platformsAbility to work in a fast-paced manufacturing environment and manage multiple prioritiesExcellent oral/written communications (including writing clear reports), organizational expertise, and team building/effective conflict resolution skills.Must be able to work with a diverse variety of people from different cultures and backgroundsAdditional DetailsSchedule: Monday–Friday, typically 8:00am–5:00pmTravel: Up to 10% (occasional travel to other sites)Growth Opportunity: This role offers strong development potential into a more senior-level engineering position, with exposure to broader project management and global facility support initiativesTarget Hiring RangeAnnual Salary: USD 92,000.00 - USD 121,440.00Actual compensation is commensurate with experience, skills and education. CoorsTek strives to give all qualified applicants equal opportunity and to make selection decisions on job related factors. Do not provide any information on the application which will indicate your race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status, or any other status protected by law or regulation.If you like working for a company that makes a real difference in the world, you'll enjoy your career with us! #J-18808-Ljbffr

What CoorsTek employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom