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Customer Reliability Engineer Jobs in Wisconsin (NOW HIRING)

Reliability Engineer

Wisconsin Rapids, WI · On-site

$104K - $131K/yr

With a customer-first mindset, we make doing business with McCain easy. About the role. The Reliability Engineer is responsible for leading and advancing equipment reliability, maintenance excellence ...

Reliability Engineer

Appleton, WI · On-site

$100K - $125K/yr

Translate critical-to-customer quality metrics into functional design and equipment improvement ... Manage reliability-engineering work backlog for assigned areas. * Support root cause analysis ...

Reliability Engineer

Appleton, WI · On-site

$100K - $125K/yr

Translate critical-to-customer quality metrics into functional design and equipment improvement ... Manage reliability-engineering work backlog for assigned areas. * Support root cause analysis ...

Reliability Engineer

Mount Pleasant, WI · On-site

$99K - $124K/yr

Reliability Engineer Department: GL6 Test & Reliability Engineering Employment Type: Full Time ... customer needs. * Ensure ESD-safe practices, lab safety, and adherence to all quality standards.

Reliability Engineer

Brookfield, WI · On-site

$97K - $122K/yr

... customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

Reliability Engineer

Brookfield, WI · On-site

$97K - $122K/yr

... customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

Reliability Engineer

Madison, WI · On-site

$103K - $130K/yr

The Reliability Systems Engineer in our Product Development department is responsible for ... Develop user and system-level product reliability requirements to enable achievement of customer ...

Reliability Engineer

Madison, WI · On-site

$103K - $130K/yr

The Reliability Systems Engineer in our Product Development department is responsible for ... Develop user and system-level product reliability requirements to enable achievement of customer ...

The Reliability Engineer will perform reliability testing activities, configure test environments ... customer needs. * Ensure ESD-safe practices, lab safety, and adherence to all quality standards.

Reliability Engineer

Mount Pleasant, WI · On-site

$99K - $124K/yr

The Reliability Engineer will perform reliability testing activities, configure test environments ... customer needs. * Ensure ESD-safe practices, lab safety, and adherence to all quality standards.

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... customer requirements * Collaborate with test laboratories to implement test plans/procedures ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... customer requirements * Collaborate with test laboratories to implement test plans/procedures ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

Reliability Engineer

Harrison, WI · On-site

$64K - $103K/yr

Prepare and present analytical reports and visualizations for leadership and customers ... or similar reliability software. * Programming experience for automation and data processing ...

Reliability Data Analyst

Oshkosh, WI · On-site

$64K - $103K/yr

... strive to meet or exceed our customers' ever-changing needs with next generation defense ... Collaborate with engineering and maintenance development teams to translate data insights into ...

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

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Showing results 1-20

Customer Reliability Engineer information

See Wisconsin salary details

$61.6K

$119.1K

$142.3K

How much do customer reliability engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer reliability engineer in Wisconsin is $119,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $130,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Wisconsin?

For Customer Reliability Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Wisconsin look for?

The top searched job categories for Customer Reliability Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Reliability Engineer jobs?

Cities in Wisconsin with the most Customer Reliability Engineer job openings:

Reliability Engineer Senior

Regal Rexnord

Milwaukee, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Key responsibilities

  • Serve as the SME and trusted reliability consultant for Perceptiv customers by translating condition monitoring insights into measurable improvements in uptime, availability, and maintenance effectiveness

  • Lead customer reliability reviews, presenting trends in asset health, failure modes, and ROI to maintenance and leadership stakeholders

  • Drive adoption of predictive maintenance programs by aligning diagnostic insights with customer reliability goals and maintenance strategies


Regal Rexnord rating

8.1

Company rating: 8.1 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

153rd of 496 rated machine equipment manufacturers


Job description

Work Model: This role can be performed remotely from an approved location, with flexibility based on business needs and applicable requirements.

____________________

Position Summary

The Reliability Engineer - Services will deliver world-class reliability service toPerceptivcustomers by consistently providing clear, actionable analysis, recommendations, and serving as a trusted reliability consultant. This role bridges technical diagnostics and operational execution, partnering with customer reliability teams and stakeholders to translate asset health insights into sustained improvements in uptime, cost avoidance, and maintenance effectiveness. They will be responsible for acting as a SME to deliver best-in-class services (reliability consulting, remote monitoring, analytics, and on-site services) to help customers improve their Maintenance & Reliability excellence practices.

Responsibilities

  • Serve as the SME and trusted reliability consultant for Perceptiv customers through translating condition monitoring insights into measurable improvements in uptime, availability, and maintenance effectiveness
  • Lead customer reliability reviews, presenting trends in asset health, failure modes, and ROI to maintenance and leadership stakeholders
  • Drive adoption of predictive maintenance programs by aligning diagnostic insights with customer reliability goals and maintenance strategies
  • Use reliability methodologies (RCA, failure trend analysis, PM optimization) to convert predictive insights into sustained asset performance improvements
  • Ensure predictive maintenance findings are clearly communicated, lead to action, outcomes are tracked, and reliability programs deliver clear ROI
  • Escalate risks and gaps in program adoption or execution, driving corrective actions
  • Support account retention and expansion by demonstrating consistent value from reliability and condition monitoring initiatives
  • Identify additional opportunities to expand reliability programs or deepen adoption based on customer needs and asset performance trends
  • Collaborate with Product Management and Engineering teams regarding customer feedback for product development
  • Provide customer guidance regarding asset management and monitoring strategies

Qualifications

  • Bachelor's degree, Engineering discipline preferred. MS or MBA a plus
  • 10+ years industrial manufacturing experience; preferably with exposure to rotating machinery, remote condition monitoring, and industrial networking & controls.
  • 10+ years industrial reliability experience across varied industries and applications
  • Demonstrated expertise across sensing modalities (i.e. vibration, current, torque, etc.) and applications
  • Deep experience and reliability expertise across targeted industries (i.e. Food & Beverage, Intralogistics, Metals, Mining, Heavy Industry)
  • Strong working knowledge of plant operations, industrial machinery and maintenance best practices.
  • Experience with analog signal processing (trending, waveform and spectral analysis) and/or Criticality Analysis preferred
  • Experience building analytical tools to support automation of appropriate reliability reports to support improving efficiency and effectiveness of Reliability Engineering Team
  • Strong customer facing skills with a focus on customer service, voice-of-customer, conflict resolution, and negotiation
  • Experience and strong knowledge of key industrial reliability related metrics, including cost avoidance, unplanned downtime, OEE, etc.
  • Certified Maintenance & Reliability Professional (CMRP) a plus
  • Certified Vibration Analyst CAT II required, higher certification a plus
  • Excellent communication, facilitation and presentation skills - both verbal and written
  • Excellent collaborator who can effectively function in a matrix and team environment
  • Strong analytical stills
  • Travel: 35%
      Benefits
      • Medical, Dental, Vision and Prescription Drug Coverage
      • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
      • Paid Time Off and Holidays
      • 401k Retirement Plan with Matching Employer Contributions
      • Life and Accidental Death & Dismemberment (AD&D) Insurance
      • Paid Leaves
      • Tuition Assistance

      About Regal Rexnord

      Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.


      The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.


      Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.


      Equal Employment Opportunity Statement

      Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email Recruiting@RegalRexnord.com.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail Recruiting@RegalRexnord.com.


      Equal Employment Opportunity Posters
      Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.


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