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Customer Reliability Engineer Jobs in Wisconsin (NOW HIRING)

Oshkosh Corporation

Reliability Engineer

Harrison, WI · On-site

$64K - $103K/yr

Prepare and present analytical reports and visualizations for leadership and customers ... or similar reliability software. * Programming experience for automation and data processing ...

Milwaukee Tool

Reliability Engineer II

Brookfield, WI · On-site

$97K - $122K/yr

... customers demand from Milwaukee Tool. Duties and Responsibilities Product Development and Life ... ASQ Reliability Engineering Certification (ASQ-CRE) or the ability and desire to achieve ...

FHLB Des Moines

WI · On-site

$85 - $110/hr

Partner with Level 1 support teams, DevOps, Engineering, and customers to inform decisions and implement improvements.* Collaborate with Level 2 Site Reliability Engineering teams offshore as well as ...

New

Milwaukee Tool

Sr. Reliability Engineer

Milwaukee, WI · On-site

The Senior Reliability Engineer's primary duties are to utilize advanced level engineering skills ... Develop test plans and procedures to ensure products meet customer requirements * Ensure test ...

Milwaukee Tool

Sr. Reliability Engineer

Milwaukee, WI · On-site

The Senior Reliability Engineer's primary duties are to utilize advanced level engineering skills ... Develop test plans and procedures to ensure products meet customer requirements * Ensure test ...

Us Bank

WI · On-site

$98 - $116/hr

Helping the customers and businesses we serve to make better and smarter financial decisions ... Responsibilities The Reliability Observability Engineer 3 is responsible for enabling reliable ...

Milwaukee-Tool

Sr. Reliability Engineer

Milwaukee, WI · On-site

$110 - $140/hr

The Senior Reliability Engineer's primary duties are to utilize advanced level engineering skills ... customer requirementsEnsure test laboratories implement test plans/procedures and best ...

Applied Materials, Inc.

WI · On-site

$116 - $159.50/hr

## Product Quality & Reliability Engineer IV (E4)Applylocations: Austin,TX: Santa Clara,CAtime type ... We design, build and service cutting-edge equipment that helps our customers manufacture display ...

US Bank

Reliability Observability Engineer 2

Brookfield, WI · On-site

$54 - $71.75/hr

Helping the customers and businesses we serve to make better and smarter financial decisions ... Partner with Product, Engineering, SRE, and Operations teams to ensure production readiness ...

New

Cisco

Site Reliability Engineer - Networking

Appleton, WI · On-site

$167K - $245K/yr

Our customers depend on our products to run their critical infrastructure of network switches ... As a Site Reliability Engineer, you will be focused on supporting a specific, highly available, and ...

Eaton

Reliability Engineering Specialist

Waukesha, WI · On-site

$113K - $165K/yr

Develop reliability and safety requirements based on customer needs, competitive benchmarking, and ... Certified Reliability Engineer (CRE) or Lean/Six Sigma certification. Design for Six Sigma (DFSS ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Wisconsin

Customer Reliability Engineer information

See Wisconsin salary details

$61.6K

$119.1K

$142.3K

How much do customer reliability engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer reliability engineer in Wisconsin is $119,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $130,200.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Wisconsin?

For Customer Reliability Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Wisconsin look for?

The top searched job categories for Customer Reliability Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Reliability Engineer jobs?

Cities in Wisconsin with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Reliability Engineer

Oshkosh Corporation

Harrison, WI • On-site

$64K - $103K/yr

Full-time

Re-posted 1 hour ago

Key responsibilities

  • Apply analytical methods such as Failure Modes Effects and Criticality Analysis (FMECA), Reliability Centered Maintenance (RCM), and Level of Repair Analysis (LORA).

  • Support lifecycle support planning through data modeling and insights.

  • Develop and maintain datasets, dashboards, and analytical tools to support decision-making.

Oshkosh Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

294th of 496 rated machine equipment manufacturers

Job description

About Oshkosh Defense, an Oshkosh company
Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions.
This role focuses on applying data analysis to support Reliability and Maintainability (R&M) requirements on government programs. The position emphasizes interpreting failure data, identifying trends, and enabling data-driven maintenance and logistics decisions while collaborating with cross-functional teams.
YOUR IMPACT
  • Apply analytical methods such as Failure Modes Effects and Criticality Analysis (FMECA), Reliability Centered Maintenance (RCM), and Level of Repair Analysis (LORA).
  • Support lifecycle support planning through data modeling and insights.
  • Develop and maintain datasets, dashboards, and analytical tools to support decision-making.
  • Collaborate with engineering and maintenance development teams to translate data insights into actionable plans.
  • Recommend and support Condition Based Maintenance (CBM) strategies using data analysis.
  • Prepare and present analytical reports and visualizations for leadership and customers.
  • Continuously evaluate and implement new data tools, technologies, and methodologies.

MINIMUM QUALIFICATIONS
  • Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, or related field.
  • Experience working with data analysis, modeling, or statistical methods.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office (especially Excel).
  • Strong written and verbal communication skills.

STANDOUT QUALIFICATIONS
  • Experience in reliability and maintainability analysis.
  • Background in predictive analytics or machine learning.
  • Experience working with large datasets and data visualization tools (Power BI, Tableau, etc.).
  • Experience in data management technology (SQL) or data engineering.
  • Familiarity with vehicle systems or heavy equipment data.
  • Experience with tools such as Windchill Risk and Reliability or similar reliability software.
  • Programming experience for automation and data processing (Python, VBA, etc.).

#LI-AG1
Pay Range:
$64,500.00 - $103,500.00
The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

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