ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Reedsburg, WI

Milliken

Ironwood Process Controls Engineer

Portage, WI

$88K - $114K/yr

... for its customers and communities. Drawing on thousands of patents and a portfolio with ... Improve the reliability, performance, and stability of plant PLC, HMI, and industrial systems.

ALKAR-RAPIDPAK, INC.

Controls Engineer

Lodi, WI · On-site

$80K - $120K/yr

Translate customer and internal technical requirements into defined control strategies ... Commitment to safety, quality, reliability and operational excellence. What Makes You a Great Fit

Alkar

Controls Engineer

Lodi, WI · On-site

$80K - $120K/yr

Translate customer and internal technical requirements into defined control strategies ... Commitment to safety, quality, reliability and operational excellence. What Makes You a Great Fit

ALKAR-RAPIDPAK, INC.

Controls Engineer

Lodi, WI

$80K - $120K/yr

Translate customer and internal technical requirements into defined control strategies ... Commitment to safety, quality, reliability and operational excellence. What Makes You a Great Fit

S & S Cycle

Design Engineer

Viola, WI · On-site

Plans and fabricates, or directs the construction of prototypes to meet customer and company ... reliability and performance * Work within specified budget guidelines * Determines if parts meet ...

S & S Cycle

Design Engineer

Viola, WI · On-site

Plans and fabricates, or directs the construction of prototypes to meet customer and company ... reliability and performance * Work within specified budget guidelines * Determines if parts meet ...

Teel Plastics, Inc.

Quality Engineer

Baraboo, WI · On-site

$68K - $88K/yr

... and reliability prior to delivery. * Identifies and sets appropriate quality standards and ... Analyzes and interprets customer specifications into accurate inspection instructions.

MAU Workforce Solutions

Maintenance Manager

Portage, WI · On-site

Experience in maintenance and reliability engineering. * 5+ years of related experience in a ... Communicate project timelines and spending profiles with internal customers. * Develop and improve ...

S & S Cycle

General Application

Viola, WI · On-site

Engineering * Maintenance * Quality * Customer Service * Administrative Support * Skilled Trades ... Strong work ethic and reliability * Ability to work in a fast-paced environment * Good attendance ...

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Reedsburg, WI

Customer Reliability Engineer information

See Reedsburg, WI salary details

$55.9K

$108K

$129.1K

How much do customer reliability engineer jobs pay per year?

As of Jul 25, 2026, the average yearly pay for customer reliability engineer in Reedsburg, WI is $108,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,900.00 and $118,100.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What cities near Reedsburg, WI are hiring for Customer Reliability Engineer jobs? Cities near Reedsburg, WI with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

Engineer I, Engineer II, Engineer III Grid Operations

Alliantenergy

Mauston, WI

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

Bring YOUR energy to Alliant Energy!

At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy", it means they take pride in the work we do when disaster strikes, as well as all the days in between. We want you to be safe, happy and healthy. That's why we prioritize safety, offer volunteer opportunities and provide competitive pay, comprehensive health and retirement benefits, tuition reimbursement and paid time off.

Engineer I - Grid Operations, Engineer II - Grid Operations, Engineer III - Grid Operations:

From early-career engineers to seasoned grid operations leaders, we're building our Grid Operations team-join us at the level that fits your experience and help design the grid of tomorrow.


***This position can be hired as either an Engineer I Grid Operations, Engineer II Grid Operations or an Engineer III Grid Operations depending on experience***

What You Will Do (Developmental Progression)

Safety, Risk & Compliance

  • Foundational: Follows safety rules, identifies basic risks, and supports safe design practices.

  • Intermediate: Identifies and mitigates risks, applies safety standards, and improves safe operations.

  • Advanced: Leads safety practices, addresses complex risks, and recommends standard improvements.

Customer Focus & Problem Solving

  • Foundational: Learns customer needs and supports basic issue identification and solutions.

  • Intermediate: Identifies and resolves moderately complex problems aligned to customer needs.

  • Advanced: Anticipates needs and leads resolution of complex system and operational issues.

Communication & Stakeholder Engagement

  • Foundational: Builds relationships and develops technical communication skills.

  • Intermediate: Communicates technical concepts clearly and prepares detailed documentation.

  • Advanced: Leads discussions, influences decisions, and drives cross-functional alignment.

Technical Application & Standards

  • Foundational: Applies engineering standards and solves routine problems with guidance.

  • Intermediate: Applies standards independently and recommends process improvements.

  • Advanced: Shapes standards, leads technical direction, and drives continuous improvement.

Planning, Financial & Work Management

  • Foundational: Learns planning, cost estimates, and capital vs. O&M fundamentals.

  • Intermediate: Supports budgeting and develops moderately complex scopes with cost and sequencing.

  • Advanced: Leads planning efforts, manages complex scopes, and guides investment decisions.

System Operations & Decision Making

  • Foundational: Develops system knowledge and makes low-risk decisions with guidance.

  • Intermediate: Applies system knowledge and makes low- to medium-risk decisions independently.

  • Advanced: Demonstrates advanced system expertise and makes informed technical decisions.

System Analysis & Protection Engineering

  • Foundational: Supports system studies, relay design, and SCADA work with guidance.

  • Intermediate: Performs system studies, relay coordination, and SCADA programming.

  • Advanced: Leads complex studies, protection design, and technical analysis decisions.

Reliability & Troubleshooting

  • Foundational: Supports outage response and basic troubleshooting with guidance.

  • Intermediate: Performs root cause analysis and supports corrective actions.

  • Advanced: Leads root cause analysis and drives reliability improvements.

Education Requirements

  • Bachelor's Degree Engineering program that is accredited through the Engineering Accreditation Commission Required


Required Experience

    Engineer III Grid Operations:

    • Bachelor's Degree Engineering program that is accredited through the Engineering Accreditation Commission Required

    • 5 years of related experience


    Engineer II Grid Operations:

    • Bachelor's Degree Engineering program that is accredited through the Engineering Accreditation Commission Required

    • 2 years of related experience

    Engineer I Grid Operations:

    • Bachelor's Degree Engineering program that is accredited through the Engineering Accreditation Commission Required


    Preferred Experience

    • Project management experience, along with ability to deal with subcontractors and cross-functional teams; may have expertise in a particular area of the discipline.

    • Previous technical and/or professional experience

    • An internship or co-op in engineering


    Knowledge, Skills, and Abilities

    • Demonstrated effective interpersonal, verbal, and written communication skills.

    • Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management).

    • Ability to work effectively in a collaborative and inclusive work environment.


    Key Skills

    • Asset Life Cycle Management Continual Improvement Process Data Analysis Data Quality Management Electrical Engineering Outage Management Power Engineering Standards Compliance


    Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

    Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.

    Pay Range:

    This position is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

    It's not just what we do; it's how we do it.

    Live Safety. Everyone. Always | Make Things Better | Care For Others | Do The Right Thing | Act For Tomorrow | Think Beyond. Be Bold

    Alliant Energy and its subsidiaries are committed to creating a culture of belonging and is proud to be an Equal Opportunity Employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis prohibited by law.


    All candidates selected for employment with Alliant Energy will be required to successfully complete a background check, and a drug screen where applicable.


    Visa sponsorship not supported.


    Disclaimer:
    The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    Applicants in need of a reasonable accommodation for any part of the hiring process, please email talent@alliantenergy.com.

    Apply