ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Reedsburg, WI

S & S Cycle

General Application

Viola, WI · On-site

Engineering * Maintenance * Quality * Customer Service * Administrative Support * Skilled Trades ... Strong work ethic and reliability * Ability to work in a fast-paced environment * Good attendance ...

Apply Early

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Reedsburg, WI

Customer Reliability Engineer information

See Reedsburg, WI salary details

$55.9K

$108K

$129.1K

How much do customer reliability engineer jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer reliability engineer in Reedsburg, WI is $108,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,900.00 and $118,100.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What cities near Reedsburg, WI are hiring for Customer Reliability Engineer jobs? Cities near Reedsburg, WI with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

General Application

S & S Cycle

Viola, WI • On-site

Full-time

Retirement, PTO

Posted 19 days ago

Be an early applicant

Job description

Position Summary

S&S Cycle is always looking for motivated individuals who are interested in joining our team. Our General Application allows candidates to be considered for current and future openings across multiple departments and skill levels within our organization.

We are a leader in the motorcycle performance industry and take pride in our craftsmanship, innovation, and team-focused culture. Whether your background is in manufacturing, engineering, warehouse operations, sales, marketing, administration, customer service, or skilled trades, we encourage you to apply.

Potential Areas of Opportunity
  • Manufacturing & Production
  • Assembly
  • CNC Machining
  • Welding & Fabrication
  • Warehouse & Shipping
  • Engineering
  • Maintenance
  • Quality
  • Customer Service
  • Administrative Support
  • Skilled Trades
  • Internship & Seasonal Opportunities
Responsibilities

Responsibilities will vary depending on the position and department but may include:

  • Following safety policies and procedures
  • Maintaining quality and productivity standards
  • Working independently and as part of a team
  • Operating equipment or machinery
  • Completing tasks accurately and efficiently
  • Communicating effectively with coworkers and supervisors
  • Supporting continuous improvement initiatives
Qualifications
  • High school diploma or GED preferred (varies by role)
  • Previous experience may be preferred depending on the position
  • Strong work ethic and reliability
  • Ability to work in a fast-paced environment
  • Good attendance and communication skills
  • Mechanical aptitude is a plus for manufacturing roles
Physical Requirements

Requirements vary by position but may include:

  • Standing, walking, bending, and lifting throughout the shift
  • Ability to lift up to 50 pounds in some roles
  • Use of hands and tools for assembly or production work
  • Working in manufacturing or warehouse environments
Why Join S&S Cycle?
  • Competitive pay
  • Comprehensive benefits package
  • 401(k) with company match
  • Paid time off and holidays
  • Employee discounts
  • Career growth opportunities
  • Team-oriented culture
Application Process

Applicants who submit a General Application will be reviewed for current and future openings that match their qualifications and experience. Due to the volume of applications received, not all applicants may be contacted immediately.

S&S Cycle is an equal opportunity employer and values diversity in the workplace.