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Customer Reliability Engineer Jobs in Wisconsin (NOW HIRING)

Foxconn WI

Reliability Lab Technician

Mount Pleasant, WI · On-site

$19 - $24.25/hr

GL6 Test & Reliability Engineering Employment Type: Full Time Location: SMC Reporting To: Aaron ... Support analysis of contract or customer requirements to determine quality characteristics and ...

Schreiber Foods, Inc.

Manufacturing Engineer

Beloit, WI

$71K - $91K/yr

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... meet customer specifications and create stability in day-to-day operations. * Working ...

Schreiber Foods, Inc.

Manufacturing Engineer

Beloit, WI · On-site

$71K - $91K/yr

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... meet customer specifications and create stability in day-to-day operations. * Working ...

Schreiber Foods

Manufacturing Engineer

Beloit, WI

$71K - $91K/yr

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... to meet customer specifications and create stability in day-to-day operations. Working ...

Zywave

AgenticOps Engineer

WI · On-site +1

... reliability, and continuous improvement of AI agent output across the organization. They are not ... customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to ...

Zywave

AgenticOps Engineer

WI

... reliability, and continuous improvement of AI agent output across the organization. They are not ... customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to ...

Delta Defense

Cloud Infrastructure Engineer

West Bend, WI · On-site +1

$104K - $137K/yr

You'll help ensure the reliability, security, and scalability of our core platforms. * You'll ... Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service ...

Delta Defense

Cloud Infrastructure Engineer

West Bend, WI · On-site +1

$104K - $137K/yr

You'll help ensure the reliability, security, and scalability of our core platforms. * You'll ... Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service ...

Cenovus

Electrical Engineer

Superior, WI

The Electrical Reliability Engineer is responsible for ensuring the reliability and performance of ... customers throughout the United States. Other operations include oil sands projects in northern ...

Cenovus Energy, Inc.

Electrical Engineer

Superior, WI · On-site

The Electrical Reliability Engineer is responsible for ensuring the reliability and performance of ... customers throughout the United States. Other operations include oil sands projects in northern ...

Bemis Manufacturing

Quality Engineer

Sheboygan Falls, WI · On-site

$74K - $96K/yr

Collaborate with customers' quality and engineering personnel to determine critical part features ... Recognition by ASQ as a CQE (Certified Quality Engineer), CRE (Certified Reliability Engineer), or ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Wisconsin

Customer Reliability Engineer information

See Wisconsin salary details

$61.6K

$119.1K

$142.3K

How much do customer reliability engineer jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer reliability engineer in Wisconsin is $119,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $130,200.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Wisconsin? For Customer Reliability Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Wisconsin look for? The top searched job categories for Customer Reliability Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Reliability Engineer jobs? Cities in Wisconsin with the most Customer Reliability Engineer job openings:
Customer Reliability Engineer jobs near you

Reliability Lab Technician

Foxconn WI

Mount Pleasant, WI • On-site

$19 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Reliability Lab Technician
Department: GL6 Test & Reliability Engineering
Employment Type: Full Time
Location: SMC
Reporting To: Aaron Lemkau
Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Reliability Lab Technician to support testing, inspection, and quality validation activities and ensure products meet required standards. Once a part of the team, you will be responsible for a wide variety of tasks within the Repair and Rework department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Reliability Lab Technician will perform testing on subassemblies and final assemblies, assist with quality investigations, maintain testing documentation, and assist the Repair and Rework Department as needed.
Responsibilities
  • Perform reliability testing, inspection, and validation activities on components, subassemblies, and final assemblies.
  • Collaborate with operations, engineering, manufacturing, and regulatory functions to ensure quality and reliability standards are met.
  • Identify and recognize various electronic components and demonstrate proficiency with common electronic tools.
  • Support analysis of contract or customer requirements to determine quality characteristics and inspection needs.
  • Develop, modify, and maintain testing documentation and quality procedures.
  • Analyze warranty returns to determine root cause of product failures.
  • Conduct testing on electronic assemblies using established procedures.
  • Support internal and external audit activities as needed.
  • Assist in nonconformance investigations and participate in disposition processes.
  • Conduct final inspections and prepare quality inspection reports.
  • Verify repaired units meet appearance, functionality, and quality criteria.
  • Ensure all test equipment is calibrated and in proper working condition.
  • Provide clear feedback to supervisors regarding trends, recurring issues, or unusual failures.
  • Assist Quality Engineers with measurement analysis for production launches.
  • Support weekend or second shift operations as needed.
  • Other duties as assigned.

Qualifications
  • 2-year technical degree in Electrical Engineering or an equivalent combination of education and experience required.
  • Strong attention to detail and understanding of PCB testing procedures.
  • Experience reading prints, schematics, and manufacturing documentation.
  • Hands-on experience calibrating test instruments and performing functional testing.
  • Soldering experience strongly preferred.
  • Strong analytical and critical-thinking abilities.
  • Excellent written and verbal communication skills.
  • Physical requirements as needed for a production and testing environment.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

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