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Customer Reliability Engineer Jobs in Wisconsin (NOW HIRING)

Reliability Manager

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reliability Manager Department: GL6 Test & Reliability Engineering Employment Type: Full Time ... customer expectations. * Provide leadership, training, and support to engineers and technicians ...

WI · On-site

$110 - $170/hr

... customer base. If you want to climb aboard the rocketship and help us revolutionise global health ... Reliability Engineering or equivalent role * 5 years in systems/application support and/or ...

New

Reliability Manager

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Reliability Manager will lead reliability testing activities, manage a team of engineers and ... customer expectations. * Provide leadership, training, and support to engineers and technicians ...

Reliability Lab Technician

Mount Pleasant, WI · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GL6 Test & Reliability Engineering Employment Type: Full Time Location: SMC Reporting To: Aaron ... Support analysis of contract or customer requirements to determine quality characteristics and ...

Manufacturing Engineer

Beloit, WI · On-site

$71K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... meet customer specifications and create stability in day-to-day operations. * Working ...

Manufacturing Engineer

Beloit, WI · On-site

$71K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... meet customer specifications and create stability in day-to-day operations. * Working ...

Manufacturing Engineer

Beloit, WI · On-site

$71K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with Maintenance and Reliability Engineering to ensure equipment uptime and reliability as ... to meet customer specifications and create stability in day-to-day operations. Working ...

AgenticOps Engineer

WI · On-site +1

... reliability, and continuous improvement of AI agent output across the organization. They are not ... customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to ...

... reliability, and continuous improvement of AI agent output across the organization. They are not ... customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to ...

Failure Analysis Engineer

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Reliability Engineering Department as needed. Responsibilities * Interface with customers and internal cross-functional teams to root cause hardware issues to the component level * Perform ...

Failure Analysis Engineer

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Reliability Engineering Department as needed. Responsibilities * Interface with customers and internal cross-functional teams to root cause hardware issues to the component level * Perform ...

Cloud Infrastructure Engineer

West Bend, WI · On-site +1

$104K - $137K/yr

You'll help ensure the reliability, security, and scalability of our core platforms. * You'll ... Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service ...

Electrical Engineer

Superior, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Electrical Reliability Engineer is responsible for ensuring the reliability and performance of ... customers throughout the United States. Other operations include oil sands projects in northern ...

Electrical Engineer

Superior, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Electrical Reliability Engineer is responsible for ensuring the reliability and performance of ... customers throughout the United States. Other operations include oil sands projects in northern ...

Electrical Engineer

Superior, WI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Electrical Reliability Engineer is responsible for ensuring the reliability and performance of ... customers throughout the United States. Other operations include oil sands projects in northern ...

IMPACT & SCOPE Direct impact on customer trust, production reliability, and operational continuity for Tier-1 banking institutions. - High visibility across customer, support, engineering, platform ...

Showing results 41-60

Customer Reliability Engineer information

See Wisconsin salary details

$61.6K

$119.1K

$142.3K

How much do customer reliability engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer reliability engineer in Wisconsin is $119,076.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $130,200.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

What are popular job titles related to Customer Reliability Engineer jobs in Wisconsin?

For Customer Reliability Engineer jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Wisconsin look for?

The top searched job categories for Customer Reliability Engineer jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Reliability Engineer jobs?

Cities in Wisconsin with the most Customer Reliability Engineer job openings:

WPM C4 Quality and Reliability Engineer

Intel Corporation

Oregon, WI • On-site

$89 - $126/hr

Other

Medical, Retirement, PTO

Posted yesterday

New


Intel rating

8.7

Company rating: 8.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers


Job description

Job Details: Job Description: As a world's leading chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art. From semiconductor process development and manufacturing, through yield improvement to final test and optimization, and lastly advanced die prep and packaging. Employees in Intel Foundry are part of a worldwide network of manufacturing, advanced packaging, and assembly/test facilities.

As a Quality and Reliability Engineer (QRE), you will be part of FQRL (Foundry Quality, Reliability, and Labs), Intel's Quality and Reliability organization. We are strong believers in partnership, collaboration and teamwork. You will routinely work with the fab module engineers, process integration[RB1.1] and worldwide employees both internal and external to Intel. This is an on-site role that requires living in Oregon. This role requires evening meetings most work days.

The Wafer Packaging Manufacturing (WPM) organization owns a crucial part of semiconductor wafer processing, testing, and die-to-wafer assembly. In addition to traditional product types, we drive Intel's advanced packaging strategy - bringing compelling capabilities to market and enabling large-scale AI computing.

C4 (bumping) QREs cover several critical process segments[RB2.1] such as interposer, micro-logical, and package side bumping in the WPM organization.

  • Manage customer quality (both internal and external) issues on products.
  • Extract and Analyze data to support risk assessment of suspect/non-conforming material.
  • Support and engage with down-stream partners to manage excursions, down-stream investigations, and respond to issues.
  • Partnering with other organizations to proactively drive improvements in quality and reliability performance.
  • Ensure that the metrics and goals for the end-of-line-hold operations are met, as well as MRB (Material Review Board) [RB3.1]inventory.
  • Identify and drive activities and projects to improve detection and containment of potentially discrepant or unreliable material.
  • Support Certification and Ramp of new technologies from on-site and off-site development teams.
  • 24x7 on-call response (as part of an engineering rotation) to respond to urgent line issues, excursions, or to support task force-level projects.

The ideal candidate should exhibit the following behavioral traits:

  • Strong communication and collaboration skills with the ability to work effectively across cross-functional teams.
  • Experience in manufacturing environments or familiarity with high-volume production processes.
  • A growth mindset and active interest in continuous learning and development.
  • Make technical decisions and provide technical direction.
  • Evidence of organizational and planning skills for engineering projects.
  • Demonstrate effective communication up and down the organization, including skills to communicate technical issues and status to factory and program leadership.
  • Effectively work in a highly networked, cross organization role.
  • Exhibit strong team building and influencing skills.
  • Work under pressure, and in an ever-changing and dynamic environment.

Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and or schoolwork/classes/research.

Minimum Qualifications
  • Master's degree in a specialized field such as Engineering, Science, or a related discipline
  • At least 6 months of experience in the following:
  • Knowledge of manufacturing processes, semiconductor fabrication, and quality assessment methodologies.
  • Familiar with excursion management, reliability fundamentals, or problem-solving techniques.
  • Proficiency in statistical analysis techniques and tools, such as JMP or Minitab.
Preferred Qualifications
  • Master's degree in Engineering or Science, with semiconductor foundry experience.
  • Ability to write automation scripts to improve efficiency of data extraction and analysis.
  • Proven ability to collaborate across cross-functional teams and represent quality functions in engineering forums.
  • Strong communication and leadership skills, with a proactive approach to driving process optimization.
  • Demonstrated ability to manage change control processes and drive continuous improvement programs
  • Familiarity with product and process reliability principles and methods.
  • Knowledge of quality control systems and methodologies.

Job Type: College Grad Shift: Shift 1 ("United States of America") Primary Location: US, Oregon, Hillsboro Additional Locations:

Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust N/A Benefits We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation.

Annual Salary Range for jobs which could be performed in the US: $89,010.00-125,660.00 USD The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

Work Model for this Role: This role will require an on-site presence. Mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory

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What Intel employees say

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About Intel

Sourced by ZipRecruiter

Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

1968