1

Customer Reliability Engineer Jobs in Alabama (NOW HIRING)

Reliability Engineer

Huntsville, AL · On-site

$107K - $195K/yr

Everything we do is built on a commitment to do the right thing for our customers, our people, and ... The selected candidate may present reliability engineering artifacts they have developed to the ...

New

Reliability Engineer

Theodore, AL · On-site

$94K - $119K/yr

Reliability Engineer Theodore, AL, United States req29385 What you will enjoy doing* * You will ... Linde also delivers state-of-the-art gas processing solutions to support customer growth ...

Senior Electrical Reliability Engineer Pay Rate : $108,200 - $144,300 Multiple factors, including ... We serve customers worldwide, with manufacturing operations in North America, Latin America, North ...

Reliability Engineer

Calvert, AL

$114K - $144K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The ideal candidate will provide engineering support through reliability processes and function ...

Reliability Engineer

Calvert, AL · On-site

$114K - $144K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The ideal candidate will provide engineering support through reliability processes and function ...

Site Reliability Engineer

Huntsville, AL · On-site

$130K - $160K/yr

About the Role We are a customer experience technology company serving enterprise clients across ... Our platform is growing, and we need an SRE to help us build operational maturity, reduce single ...

New

Site Reliability Engineer

Huntsville, AL · On-site

$130K - $160K/yr

About the Role We are a customer experience technology company serving enterprise clients across ... Our platform is growing, and we need an SRE to help us build operational maturity, reduce single ...

New

Mechanical Reliability Engineer

Calvert, AL · On-site

$99K - $132K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The Mechanical Reliability Engineer III is responsible for improving the reliability, availability ...

New

AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the ... The Mechanical Reliability Engineer is responsible for supporting plant reliability and mechanical ...

Mid-Level Systems Reliability Engineer

Huntsville, AL · On-site

$101K - $127K/yr

Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Leidos Defense is seeking a talented RAM (Reliability, Availability, Maintainability) Engineer ...

Mid-Level Systems Reliability Engineer

Huntsville, AL · On-site

$101K - $127K/yr

Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Leidos Defense is seeking a talented RAM (Reliability, Availability, Maintainability) Engineer ...

next page

Showing results 1-20

Customer Reliability Engineer information

See Alabama salary details

$55.3K

$106.9K

$127.8K

How much do customer reliability engineer jobs pay per year?

As of Jul 25, 2026, the average yearly pay for customer reliability engineer in Alabama is $106,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $116,900.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What job categories do people searching Customer Reliability Engineer jobs in Alabama look for? The top searched job categories for Customer Reliability Engineer jobs in Alabama are:
What cities in Alabama are hiring for Customer Reliability Engineer jobs? Cities in Alabama with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Alabama as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $106,929 per year, or $51.4 per hour.
Reliability Engineer

Reliability Engineer

Leidos

Huntsville, AL • On-site

$107K - $195K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Leidos rating

8.4

Company rating: 8.4 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

58th of 454 rated business services


Job description

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

The Defense Systems Sector, is seeking a talented RAM (Reliability, Availability, Maintainability) Engineer to join a diverse team to create unique solutions for complex problems. With offices across the United States engaging in the defense, space, cyber and commercial fields, Leidos provides responsive, cost-effective engineering, scientific and IT solutions.

The RAM Engineer will work with other RAM engineers on large programs associated with the DoD, DARPA, NASA, and commercial applications. The selected candidate will have a significant impact on the development of reliability artifacts throughout the system’s life cycle. Examples of artifacts include, but are not limited to: reliability prediction, Mean Time To Repair (MTTR) analysis, reliability block diagrams (RBD), reliability reports, statistics, Failure Modes Effect (Criticality) Analysis (FMEA/FMECA), Failure Reporting, Analysis, and Corrective Action System (FRACAS). The selected candidate may serve as a Subject Matter Expert and may be experienced with using the Reliasoft tool. The selected candidate may present reliability engineering artifacts they have developed to the customer in formal design reviews and may serve as a customer liaison in many of their programs.

If this sounds like the kind of environment where you can thrive, keep reading!

Leidos Defense Systems Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. To explore and learn more, click here!

The RAM Engineer will work in a matrixed organization at Leidos, supporting multiple programs at once in a variety of engineering fields with different team environments, from the large-scale programs that Leidos is the prime contractor for, like IFPC Inc-2, to smaller-scale programs for which Leidos provides support as a subcontractor to companies in the top 100 DoD contractors. The candidate will join a diverse team of other RAM engineers, systems engineers and specialty engineers (e.g., Safety and Human Factors, Risk, Test) within Leidos and have the opportunity to work on programs from their preferred background, as well as challenge themselves by working on programs outside of their expertise.

Are you ready to make an impact? Share your resume with us today!

Basic Qualifications.

  • Candidate must possess a Bachelor's degree in Systems Engineering, Aerospace Engineering, Software Engineering, Computer Science, Computer Engineering, Electrical Engineering, or a related technical/engineering discipline from an ABET-accredited university, along with 8 years of relevant experience, or a Master's degree with 6 years of relevant experience.
  • Must have experience conducting RAM related analyses such as MTTR, MTBF, FMEA, RBD, power dissipation, and derating.
  • Demonstrated ability to take on complex or ambiguous technical tasks, develop a structured plan of action, and drive it to completion with minimal supervision.
  • Must have a proven ability to effectively present complex design concepts and review materials to large groups, including executive leadership and customer representatives.
  • Position requires candidates to be capable of performing in a highly collaborative engineering environment working closely with multi-disciplinary teams.
  • Professional experience in deriving (RAM) requirements for complex electrical, electro-mechanical, mechanical, and software systems.
  • Experience supporting NASA, DoD, or DARPA programs.
  • Resident of the North Alabama area or willing to relocate to the Huntsville - North Alabama, AL area.
  • Possess a secret clearance or have the ability to obtain a secret clearance.

Preferred Qualifications.

  • Experience with programming or scripting languages (e.g., VBA, Python, MATLAB, or R) to automate RAM analyses and support data-driven decision making.
  • Experience with Reliasoft and/or other reliability analysis tools, such as Relyence.
  • Experience with LTSpice or other electronic circuit simulator software.
  • Experience in working with SysML to develop Model-Based Systems Engineering diagrams. 
  • Certified Reliability Engineer (CRE) and/or INCOSE CSEP certification preferred.
  • A detailed understanding of the top-down systems engineering process for architecture development and bottoms-up verification.
  • Experience in supporting Environmental Stress Screening (ESS) and Highly Accelerated Life Testing (HALT).
  • Experience performing risk management, test planning, and proposal development.
  • Experience shaping and executing business development efforts.
  • Thorough understanding of the DoD acquisition processes and methods.
  • Master's Degree in Systems Engineering, Software Engineering, Computer Science, Computer Engineering, Electrical Engineering or equivalent technical/engineering degree from an ABET-accredited university.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:July 23, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.


What Leidos employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Leidos logo

About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

Social media