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Customer Reliability Engineer Jobs in Alabama (NOW HIRING)

Reliability Engineer The Maintenance Engineer develops, implements, and manages predictive ... Use data analysis and customer feedback to identify potential equipment and process issues and ...

Reliability Engineer

Theodore, AL · On-site

$94K - $119K/yr

Reliability Engineer Theodore, AL, United States req29385 What you will enjoy doing* * You will ... Linde also delivers state-of-the-art gas processing solutions to support customer growth ...

Senior Electrical Reliability Engineer Pay Rate : $108,200 - $144,300 Multiple factors, including ... We serve customers worldwide, with manufacturing operations in North America, Latin America, North ...

Reliability Engineer

Calvert, AL · On-site

$114K - $144K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The ideal candidate will provide engineering support through reliability processes and function ...

Reliability Engineer

Calvert, AL · On-site

$114K - $144K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The ideal candidate will provide engineering support through reliability processes and function ...

Product Reliability Engineer

Bessemer, AL · On-site

$91K - $115K/yr

The company is at an exciting inflection as we continue to expand our existing brand portfolio and deepen relationships with new and existing customers. The Product Reliability Engineer will focus on ...

AdvanSix strives to deliver best-in-class customer experiences and differentiated products in the ... The Mechanical Reliability Engineer is responsible for supporting plant reliability and mechanical ...

Mid-Level Systems Reliability Engineer

Huntsville, AL · On-site

$101K - $127K/yr

Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Leidos Defense is seeking a talented RAM (Reliability, Availability, Maintainability) Engineer ...

Mid-Level Systems Reliability Engineer

Huntsville, AL · On-site

$101K - $127K/yr

Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Leidos Defense is seeking a talented RAM (Reliability, Availability, Maintainability) Engineer ...

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Showing results 1-20

Customer Reliability Engineer information

See Alabama salary details

$55.3K

$106.9K

$127.8K

How much do customer reliability engineer jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer reliability engineer in Alabama is $106,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $116,900.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Alabama? For Customer Reliability Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Alabama look for? The top searched job categories for Customer Reliability Engineer jobs in Alabama are:
What cities in Alabama are hiring for Customer Reliability Engineer jobs? Cities in Alabama with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Alabama as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $106,929 per year, or $51.4 per hour.
Reliability Engineer

Reliability Engineer

Actalent

Birmingham, AL

$35 - $50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Job Title: Reliability Engineer

Job Description

The Maintenance Engineer develops, implements, and manages predictive maintenance and reliability strategies to maximize equipment availability at optimal cost. This role focuses on analyzing equipment performance and downtime, leading failure analysis activities, and driving continuous improvement in asset reliability using data, customer feedback, and cross-functional collaboration.

Responsibilities

  • Develop, implement, and manage a predictive maintenance program to ensure high equipment availability.
  • Lead and perform Failure Modes and Effects Analysis (FMEA) and detailed downtime analysis to identify and address root causes of failures.
  • Create, implement, and manage equipment life cycle strategies that balance performance, reliability, and cost.
  • Build and enhance reliability capability for yourself and the broader team through training and knowledge sharing to foster a strong reliability culture.
  • Investigate, evaluate, and implement new or existing technologies to improve asset performance and reliability.
  • Use data analysis and customer feedback to identify potential equipment and process issues and develop countermeasures that reduce impact on Safety, Quality, Cost, Delivery, Morale, and Environmental performance.
  • Support and facilitate cross-functional team analysis activities to identify asset criticality, failure modes, and root causes, and to implement sustainable improvements.
  • Review and validate equipment downtime reporting data to ensure completeness, accuracy, and usefulness for decision-making.
  • Collaborate and communicate effectively with internal and external departments regarding equipment activities, change points, and best practices to improve equipment reliability.
  • Confirm the accuracy, availability, and adequacy of spare parts to achieve Mean Time to Repair (MTTR) and Mean Time Between Failures (MTBF) targets.
  • Support the development of equipment specifications, design reviews, and acceptance criteria to enhance MTTR and MTBF characteristics for new and modified equipment.

Essential Skills

  • Minimum of 3 years of applicable reliability or maintenance engineering experience.
  • Engineering degree or equivalent experience.
  • Proven experience in reliability engineering and maintenance practices within a manufacturing or industrial environment.
  • Strong capability in FMEA (Failure Modes and Effects Analysis).
  • Hands-on experience with downtime analysis and failure analysis.
  • Solid understanding of mechanical engineering principles as they relate to equipment reliability and maintenance.
  • Ability to interpret and use reliability metrics such as MTTR (Mean Time to Repair) and MTBF (Mean Time Between Failures).
  • Strong analytical and problem-solving skills, with the ability to use data to identify trends, root causes, and improvement opportunities.
  • Effective communication and collaboration skills to work with cross-functional teams and external partners.
  • Customer-focused mindset with a strong customer service attitude.

Additional Skills & Qualifications

  • Experience working in an automotive OEM or similar high-volume manufacturing environment.
  • Demonstrated ability to lead or facilitate cross-functional reliability or continuous improvement initiatives.
  • Experience implementing predictive maintenance technologies and tools.
  • Familiarity with life cycle cost analysis and asset management strategies.
  • Ability to train and mentor others in reliability concepts, tools, and best practices.

Work Environment

This role operates within an automotive OEM-style manufacturing environment, working closely with production, maintenance, and engineering teams around complex mechanical equipment and automated systems. The position requires a strong customer service attitude when supporting internal stakeholders and responding to equipment issues. You must be able to work weekends, holidays, and plant shutdown periods as needed to support maintenance activities, equipment commissioning, and critical reliability projects. The environment is fast-paced and performance-driven, with a strong focus on safety, quality, delivery, and continuous improvement.

Job Type & Location

This is a Contract to Hire position based out of Birmingham, AL.

Pay and Benefits

The pay range for this position is $35.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Birmingham,AL.

Application Deadline

This position is anticipated to close on Jul 10, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


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About Actalent

Sourced by ZipRecruiter

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Year founded

1983

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