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Customer Reliability Engineer Jobs in Alabama (NOW HIRING)

RCM Engineer

Huntsville, AL · On-site

$101K - $127K/yr

The Reliability Centered Maintenance Engineer supports facility maintenance operations at NASA ... customer and user expectations in system performance, operability, reliability, quality, and ...

RCM Engineer

Huntsville, AL · On-site

$101K - $127K/yr

The Reliability Centered Maintenance Engineer supports facility maintenance operations at NASA ... customer and user expectations in system performance, operability, reliability, quality, and ...

Train engineering and lab technicians on test setups, safety, and data collection best practices ... or customer site visits. * Must follow safety procedures when working with high-voltage test ...

Showing results 41-60

Customer Reliability Engineer information

See Alabama salary details

$55.3K

$106.9K

$127.8K

How much do customer reliability engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer reliability engineer in Alabama is $106,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $116,900.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Alabama?

For Customer Reliability Engineer jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Alabama look for?

The top searched job categories for Customer Reliability Engineer jobs in Alabama are:

What cities in Alabama are hiring for Customer Reliability Engineer jobs?

Cities in Alabama with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $106,929 per year, or $51.4 per hour.

Reliability Engineer- Cold Roll Mill

ArcelorMittal

Calvert, AL • On-site

$114K - $144K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


ArcelorMittal rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Requisition ID:  32065 

ArcelorMittal Calvert uses the most innovative technology to create the steel that tomorrow’s world will be made of. As part of a global organization, every day over 190,000 of our talented people, located in over 60 countries, push the boundaries of digitalization and use advanced technology to create a world that is stronger, faster, and smarter. Our strength comes from having a rich tapestry of high-performance, multi-cultural teams, each of them working together effectively to achieve the same organizational goals. ArcelorMittal Calvert promotes an innovative, diverse team experience, while supporting our team members in advancing their careers.

Located in Calvert, 35 miles north of Mobile, Alabama, our state-of-the-art steel processing facility has the capacity to process 5.3 million tons of high-value steel grades in the North America market. We are constantly striving to work safer and smarter, and to make our products stronger, lighter, and more sustainable so we can meet the ever-changing needs of our customers, our communities, and the wider world.

Health and Safety is our most important core value. We are convinced a strong health and safety performance leads to improved operational performance. Our focus on this value not only keeps people safe, but leads to a healthier, more sustainable business. We are pleased to share ArcelorMittal Calvert's recent site safety achievements:

  • Our facility maintains ISO 45001 certification, demonstrating our commitment to meeting the highest standards in occupational health and safety management.
  • In 2024, we achieved a Total Recordable Incident Rate 75% lower than the industry average for steel manufacturing.
  • We celebrated a significant milestone in 2024, reaching 8 million hours worked without a lost-time incident.

ArcelorMittal Calvert recently expanded with the addition of a brand-new, cutting-edge Steelmaking facility in Calvert, AL. We invite you to apply to join us and become a part of forging the future of steel in Alabama for generations to come. 

DO YOU HAVE WHAT IT TAKES?

The ideal candidate will provide engineering support through reliability processes and function within the highly automated business unit of the Cold Roll Mill to meet the business goal.

The Basics:

  • Bachelor of Science Degree in Mechanical or Electrical Engineering Discipline or equivalent discipline required
  • Able to perform data analysis on equipment performance
  • Proficient with Microsoft Office Products (Outlook, Excel, Teams, Word, PowerPoint 

The Extras:

  • PdM Certification or Qualification (Vibration, Thermography, Oil analysis, Tribology, Motor Circuit Analysis)
  • Proficient in RCM Practices (Reliability Centered Maintenance)
  • SolidWorks/AutoCad working knowledge
  • Working knowledge of SAP
  • Familiarity with RCFA, Cause Mapping, Kaizen problem solving methodologies
  • Proficiency in writing technical proposals and communications at multiple levels of the organization
  • 5 years’ minimum electrical engineering experience preffered 

TRAITS TO BE SUCCESSFUL 

  • Ability to interact with multiple stakeholders, work in small and large teams
  • Demonstrates strong decision-making, analytical, and problem-solving skills
  • Ability to facilitate and lead meetings efficiently and effectively
  • Logical and critical thinking mindset when addressing problems
  • Ability to adapt and lead changes when shifts in business demands occur
  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

 

WHAT YOU’LL BE DOING

  • Provides Engineering Support for the Maintenance Team
  • Subject Matter Expert for Reliability Engineering practices
  • Initiates and Facilitate Root Cause Analysis of equipment failures and major breakdowns
  • Identifies and proposes solutions for repeat equipment failures and unplanned downtime events
  • Participates in execution of critical equipment inspections and analysis
  • Analyzes Equipment Data, recommended maintenance plans, drawings, etc.
  • Writes technically based Equipment Maintenance Plans
  • Performs tracking and trending of equipment maintenance performance
  • Review drawings and technical documentation
  • Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and Sustainability
  • Fulfill the commitment to ensure a safe and healthy work environment
  • Fulfill the responsibilities required to achieve the Quality Commitment
  • Demonstrate commitment to teamwork by fostering an environment that embodies trust and respect
  • Ensure working knowledge of competencies as defined in ISO 14001 (current version), IATF 16949 (current version), and ISO 17025 (current version)

YOUR WORK ENVIRONMENT

  • Office and Industrial setting in a production unit Cold Rolling Mill
  • Gulf coast region in Calvert, AL
  • Days, Monday to Friday with extended hours as required due to periods of peak workloads

Please note: The Job Profile is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

BENEFITS TO MAKE YOUR WORLD BETTER

ArcelorMittal Calvert focuses on hiring the best candidates, so we strive to provide the best benefits and perks to make your world easier.

Health & Wellness - You can choose between a high-deductible health insurance plan with a Health Savings Account (HSA) or a traditional PPO plan with a Flex Spending Account (FSA) option.  We provide excellent dental and vision coverage and an employee assistance program (EAP). We also have a 24-hour on-site gym available.

Financial Protection - We provide life insurance, short- and long-term disability plans, AD&D insurance, and 401k with an employer match of 6%.

Compensation - We offer competitive pay with quarterly bonuses as well as a comprehensive relocation package.

Workplace Flexibility - Paid vacation, starting at 13 days per year, increasing with tenure. Additionally, we provide 10 paid holidays, bereavement leave, and parental leave. ArcelorMittal Calvert believes in a positive work-life balance and offers hybrid work opportunities, flexible work hours, and alternative schedules, depending on the position.

Career & Personal Development – We offer a tuition reimbursement program and provide in-house training on professional topics, technical skills, and leadership competencies.

Culture – Our culture is built on a foundation of its core values, which include safety, teamwork, accountability, relationships, and sustainability. We emphasize collaboration and recognize every individual's unique contribution, encouraging a diverse and inclusive workforce where all team members can grow and develop.

Way of Life – On-site 24/7 convenience mini markets are located throughout the site.  ArcelorMittal Calvert has a strong commitment to community involvement. Team members can contribute and get involved in giving back to their communities.

If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call 251-289-3000 or email AMNS.ApplicantTracking@arcelormittal.com to communicate your accommodation request.  Do not email your application materials to this email address.  Application materials sent to this email address will not be considered.
ArcelorMittal Calvert is an EEO Employer: Race, Color, National Origin, Religion, Sex, Sexual Orientation, Gender Identity, Disability, Age, Vet, and Other Protected Group Status. 


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