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Customer Reliability Engineer Jobs in Dozier, AL

Cesna Group

Development Specialist

Luverne, AL · On-site

$50K - $100K/yr

... and engineering teams throughout new model development and mass production phases * - Conduct ... reliability and process stability * - Support continuous improvement initiatives related to ...

Pilgrim's

I&E Technician

Enterprise, AL · On-site

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

Pilgrim's

I&E Technician

Enterprise, AL · On-site

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

Pilgrim's

I&E Technician

Enterprise, AL

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

JBS USA

I&E Technician

Enterprise, AL · On-site

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

JBS USA

I&E Technician

Enterprise, AL · On-site

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

JBS Imports

I&E Technician

Enterprise, AL · On-site

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

Pilgrim's

I&E Technician

Enterprise, AL · On-site

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

Pilgrim's

I&E Technician

Enterprise, AL · On-site

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

Pilgrim's

I&E Technician

Enterprise, AL

$41K - $48K/yr

This role supports efficient production operations by ensuring equipment reliability, implementing ... programming, troubleshooting, and diagnostics. * Strong troubleshooting and analytical problem ...

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Dozier, AL

Customer Reliability Engineer information

See Dozier, AL salary details

$53.2K

$102.9K

$123K

How much do customer reliability engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer reliability engineer in Dozier, AL is $102,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $112,500.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What cities near Dozier, AL are hiring for Customer Reliability Engineer jobs?

Cities near Dozier, AL with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Development Specialist

Cesna Group

Luverne, AL • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Job Summary
Job Description
  • - Manage and support production technology activities for Press, Body, Painting, and Decoration processes
  • - Develop and optimize manufacturing processes to improve productivity, quality, and operational efficiency
  • - Lead mold development projects for new vehicle production programs, including planning, scheduling, vendor coordination, and implementation
  • - Establish project strategies and timelines to ensure successful launch of new vehicle models
  • - Coordinate with production, quality, maintenance, and engineering teams throughout new model development and mass production phases
  • - Conduct facility verification, equipment evaluation, and technical diagnostics to improve production line performance and plant utilization
  • - Analyze manufacturing issues and implement corrective actions to enhance equipment reliability and process stability
  • - Support continuous improvement initiatives related to production efficiency, cost reduction, and quality enhancement
  • - Participate in new equipment installation, commissioning, and process validation activities
  • - Prepare technical reports, project documentation, and engineering analysis for management review
  • - Perform additional body engineering and vehicle development-related tasks as assigned
Qualifications
  • - Bachelor's degree or equivalent required
  • (Associate degree may be considered depending on relevant experience)
  • - Eligible for US visa issuance (J1 / E2) without disqualifying factors
  • (criminal record, DUI, immigration issues, etc.)
  • - Must be able to submit a criminal background check upon final employment confirmation
  • (required for US Embassy processing)
  • - No restrictions on overseas travel
  • - Male applicants must have completed military service or be exempt
  • - Business-level communication skills in English preferred
  • (primarily office communication and customer coordination)
  • - No official English test score required
  • (simple English interview/test will be conducted)
  • - Experience in automotive manufacturing, logistics, supply chain, or sales operations preferred
  • - Experience supporting OEM or Tier 1/Tier 2 automotive customers is a plus
  • - Proficiency in Microsoft Office (Excel, Outlook, PowerPoint) preferred
  • - Ability to work in a fast-paced manufacturing environment and respond flexibly to schedule changes
What's On Offer
  • 1. Medical insurance(Health, vision, dental)
  • 2. 401K support
  • 3. PTO
  • 4. OT allowance
  • 5. Relo support (up to $3,200)

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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