Customer Reliability Engineer Jobs in Alabama (NOW HIRING)

Requisition ID: 32350
ArcelorMittal Calvert uses the most innovative technology to create the steel that tomorrow's world will be made of. As part of a global organization, every day over 190,000 of our talented people, located in over 60 countries, push the boundaries of digitalization and use advanced technology to create a world that is stronger, faster, and smarter. Our strength comes from having a rich tapestry of high-performance, multi-cultural teams, each of them working together effectively to achieve the same organizational goals. ArcelorMittal Calvert promotes an innovative, diverse team experience, while supporting our team members in advancing their careers.
Located in Calvert, 35 miles north of Mobile, Alabama, our state-of-the-art steel processing facility has the capacity to process 5.3 million tons of high-value steel grades in the North America market. We are constantly striving to work safer and smarter, and to make our products stronger, lighter, and more sustainable so we can meet the ever-changing needs of our customers, our communities, and the wider world.
Health and Safety is our most important core value. We are convinced a strong health and safety performance leads to improved operational performance. Our focus on this value not only keeps people safe, but leads to a healthier, more sustainable business. We are pleased to share ArcelorMittal Calvert's recent site safety achievements:

• Our facility maintains ISO 45001 certification, demonstrating our commitment to meeting the highest standards in occupational health and safety management.
• In 2024, we achieved a Total Recordable Incident Rate 75% lower than the industry average for steel manufacturing.
• We celebrated a significant milestone in 2024, reaching 8 million hours worked without a lost-time incident.

ArcelorMittal Calvert recently expanded with the addition of a brand-new, cutting-edge Steelmaking facility in Calvert, AL. We invite you to apply to join us and become a part of forging the future of steel in Alabama for generations to come.
DO YOU HAVE WHAT IT TAKES?
The ideal candidate will be dedicated to improving workforce performance, reducing human error, and strengthening operational excellence activities to effectively support ArcelorMittal Calvert's business objectives. The Human Reliability Specialist will collaborate across Operations, Maintenance, Engineering, Process Safety, Reliability, Quality, and Leadership teams to improve human performance, organizational learning, and operational resilience.
The Basics

• • Bachelor's degree in Engineering, Safety, Human Factors, Industrial Technology, Organizational Development, Business, or a related field; equivalent experience may be considered. Experience requirement
  • Minimum 5 years of industrial experience in manufacturing, refining, petrochemical, energy, mining, or other high-hazard industries.
  • Knowledge of Human Reliability Analysis methods, Human Factors Engineering principles, Process Safety Management systems, and risk assessment methodologies.
  • Strong technical skills in Root Cause Analysis, causal learning techniques, data analysis, performance trending, and organizational effectiveness principles.
  • Experience in one or more of the following:
    • Process Safety Management (PSM)
    • Reliability Engineering
    • Operations Leadership
    • Human Factors Engineering
    • Operational Excellence
    • Incident Investigation
    • Safety Management Systems

The Extras

• • Professional certifications related to Process Safety, Reliability, Safety, Human Factors, or Operational Excellence.
  • Experience facilitating Human Performance Improvement (HPI) initiatives
  • Experience supporting high-risk industrial operations or large manufacturing facilities.
  • Knowledge of change management and culture transformation methodologies.

TRAITS TO BE SUCCESSFUL

• • Strong decision-making, analytical, and problem-solving skills
  • Demonstrated ability to effectively make decisions using analytical and problem-solving skills.
  • Demonstrated ability to collaborate cross-functionally, build partnerships, and seek "win-win" solutions to meet business objectives.
  • Strong analytical and critical thinking skills
  • Excellent facilitation and presentation skills.
  • Ability to influence without direct authority.
  • Strong interpersonal and relationship-building abilities.
  • System-thinking mindset
  • Change management and transformational leadership capabilities.

WHAT YOU'LL BE DOING

• • Provides support for site-wide Human Reliability and Human Performance Improvement programs.
  • Responsible for developing, implementing, and sustaining a comprehensive Human Reliability Program.
  • Conduct assessments to identify human performance risks and recommend improvements to reduce complexity and improve workforce effectiveness.
  • Facilitate Human Performance Improvement initiatives and promote best practices including pre-job briefings, peer checks, procedure use and adherence, stop-work authority, effective shift handoffs, and critical communication protocols.
  • Develop leading indicators and performance metrics to monitor human reliability effectiveness and identify improvement opportunities.
  • Support incident investigations by evaluating organizational and human performance factors and recommending sustainable corrective actions.
  • Develop and deliver human reliability and organizational learning training programs.
  • Coach supervisors and managers on leadership behaviors that improve workforce performance and operational discipline.
  • Facilitate lessons learned sharing, workforce engagement activities, and knowledge transfer initiatives.
  • Support capital projects and facility modifications by providing human factors and operational risk input.
  • Work with leadership teams to strengthen safety culture, process safety, reliability, and operational excellence programs.
  • Demonstrate the company values of Safety, Teamwork, Accountability, Relationships, and Sustainability
  • Fulfill the commitment to ensure a safe and healthy work environment

• • Fulfill the responsibilities required to achieve the Quality Commitment
  • Demonstrate commitment to teamwork by fostering an environment that embodies trust and respect
  • Ensure working knowledge of competencies as defined in ISO 14001 (current version), IATF 16949 (current version), and ISO 17025 (current version)

YOUR WORKING ENVIRONMENT

• • Office setting
  • Mill setting heavy industrial environment
  • Days, Monday to Friday with extended hours as required due to periods of peak workloads or weekend coverage

Please note: The Job Profile is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
BENEFITS TO MAKE YOUR WORLD BETTER
ArcelorMittal Calvert focuses on hiring the best candidates, so we strive to provide the best benefits and perks to make your world easier.
Health & Wellness - You can choose between a high-deductible health insurance plan with a Health Savings Account (HSA) or a traditional PPO plan with a Flex Spending Account (FSA) option. We provide excellent dental and vision coverage and an employee assistance program (EAP).
Financial Protection - We provide life insurance, short- and long-term disability plans, AD&D insurance, and 401k with an employer match of 6%.
Compensation - We offer competitive pay with quarterly bonuses as well as a comprehensive relocation package.
Workplace Flexibility - Paid vacation, starting at 13 days per year, increasing with tenure. Additionally, we provide 10 paid holidays, bereavement leave, and parental leave. ArcelorMittal Calvert believes in a positive work-life balance and offers hybrid work opportunities, flexible work hours, and alternative schedules, depending on the position.
Career & Personal Development - We offer a tuition reimbursement program and provide in-house training on professional topics, technical skills, and leadership competencies.
Culture - Our culture is built on a foundation of its core values, which include safety, teamwork, accountability, relationships, and sustainability. We emphasize collaboration and recognize every individual's unique contribution, encouraging a diverse and inclusive workforce where all team members can grow and develop.
Way of Life - On-site 24/7 convenience mini markets are located throughout the site. ArcelorMittal Calvert has a strong commitment to community involvement. Team members can contribute and get involved in giving back to their communities.
If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call 251-289-3000 or email AMCalvert.ApplicantTracking@arcelormittal.com to communicate your accommodation request. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.
ArcelorMittal Calvert is an EEO Employer: Race, Color, National Origin, Religion, Sex, Sexual Orientation, Gender Identity, Disability, Age, Vet, and Other Protected Group Status.