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Customer Reliability Engineer Jobs in Alabama (NOW HIRING)

Eng I, Reliability Eng

Stevenson, AL · On-site

$93K - $118K/yr

General Information Job ID ATR61865 Posting Job Title Improvement Engineer Locations AL Stevenson ... customers, employees and the communities where we operate. OPPORTUNITY SUMMARY: This is a ...

Reliability Engineer- Cold Roll Mill

Calvert, AL · On-site

$114K - $144K/yr

... needs of our customers, our communities, and the wider world. Health and Safety is our most ... The ideal candidate will provide engineering support through reliability processes and function ...

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Customer Reliability Engineer information

See Alabama salary details

$55.3K

$106.9K

$127.8K

How much do customer reliability engineer jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer reliability engineer in Alabama is $106,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $116,900.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Alabama? For Customer Reliability Engineer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Alabama look for? The top searched job categories for Customer Reliability Engineer jobs in Alabama are:
What cities in Alabama are hiring for Customer Reliability Engineer jobs? Cities in Alabama with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Alabama as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $106,929 per year, or $51.4 per hour.
Specialist, Reliability and Systems Safety Engineer

Specialist, Reliability and Systems Safety Engineer

L3Harris Technologies

Huntsville, AL • Remote

$92K - $171K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Reliability and Systems Safety Engineer

Job Code: 37209

Job Location: Huntsville, AL or Canoga Park

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

Missile Propulsion, a sector within the L3Harris Missile Solutions Segment, is a recognized leader in the design, manufacture, and deployment of advanced propulsion and energetics systems, including rocket motors. Our customers include the U.S. Department of Defense, NASA, and other leading agencies and organizations worldwide.

We have an immediate need for a Specialist Reliability and Systems Safety Engineer to join our Missile Propulsion Systems Engineering and Integration (SEI) team in Huntsville, Alabama. This role offers the opportunity to work on cutting-edge propulsion technologies that support critical national defense and space missions.

The Reliability and Systems Safety Engineer will perform reliability and safety analyses across a diverse product portfolio. This position requires technical expertise, attention to detail, and the ability to collaborate across multidisciplinary teams to ensure product reliability and compliance with safety standards.

Essential Functions:

  • Reliability & Safety Analysis (70%) - Develop and maintain reliability and safety models for various systems, including FMECAs (Failure Modes, Effects, and Criticality Analyses), reliability predictions, subsystem hazard analyses, and range safety assessments. Communicate findings effectively to stakeholders.
  • Design Input & Collaboration (10%) - Provide actionable recommendations to improve product reliability and safety. Collaborate with engineering teams and program stakeholders to integrate reliability principles into design processes.
  • Test Planning & Evaluation (5%) - Design and implement reliability test plans for new products and processes. Analyze test anomalies and ensure adherence to quality standards through application of reliability engineering techniques.
  • Compliance & Standards (5%) - Drive program compliance with Reliability and System Safety procedures and standard work requirements.
  • Risk & Fault Analysis (10%) - Perform Probabilistic Risk Assessments and lead fault tree analyses related to product anomalies.
  • Travel: 10%.

Qualifications:

  • Bachelor's Degree and a minimum of 4 years of prior Reliability System Safety experience. Graduate Degree and a minimum of 2 years of prior Reliability System Safety experience. In lieu of a degree, minimum of 8 years of prior Reliability System Safety experience.
  • Active US Secret Security Clearance.

Preferred Additional Skills:

  • Bachelor's Degree in Mechanical Engineering, Aerospace Engineering or related discipline is strongly preferred.
  • Advanced degree in a related field.
  • Technical experience, preferably in aerospace or defense sectors, including reliability analysis, development of FEMCAs and PFMECAs and the application of MIL-STD-882E.
  • Formal coursework in Reliability Engineering.
  • Knowledge of solid rocket motor systems is desired.

In compliance with pay transparency requirements, the salary range for this role in Colorado State, Hawaii, Illinois, Maryland, Minnesota, Vermont and New York State is $80,500 - $149,500. For California, Seattle, Washington D.C., Maryland Greater Washington D.C. area, the city of Denver, Washington State and New York City, the salary range for this role is $92,500 - $171,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time