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Customer Reliability Engineer Jobs in Louisiana (NOW HIRING)

Baker Hughes

Reliability Engineer

Broussard, LA · On-site

$81K - $102K/yr

Act as a subject matter expert to Operation and Supply chain customers for specified technologies ... Act as a mentor to junior reliability engineers * Conduct all business activities in accordance to ...

Baker Hughes

Reliability Engineer

Broussard, LA · On-site

$81K - $102K/yr

Act as a subject matter expert to Operation and Supply chain customers for specified technologies ... Act as a mentor to junior reliability engineers * Conduct all business activities in accordance to ...

Textron

Reliability Engineer II-IV

Slidell, LA · On-site

$88K - $111K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... Leading Reliability and Logistics Engineering efforts related to one or more programs Planning ...

Textron

Reliability Engineer II-IV

Slidell, LA · On-site

$88K - $111K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... Reliability and Logistics Engineering efforts related to one or more programs • Planning ...

Atalco

Pressure Systems Engineer

Gramercy, LA · On-site

This includes pressure relieve valve compliance and reliability assessments for piping and fixed ... customers. • Strong mechanical and electrical knowledge and aptitude. • Strong written and ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Louisiana

Customer Reliability Engineer information

See Louisiana salary details

$52.2K

$100.9K

$120.6K

How much do customer reliability engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer reliability engineer in Louisiana is $100,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $110,300.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Louisiana?

For Customer Reliability Engineer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Louisiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Louisiana are:

What cities in Louisiana are hiring for Customer Reliability Engineer jobs?

Cities in Louisiana with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Louisiana as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $100,881 per year, or $48.5 per hour.

Reliability Engineer

Broussard, LA • On-site

Baker Hughes

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

249th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about Baker Hughesexternal

$81K - $102K/yr

Full-time

Medical, Life, Retirement

Re-posted 9 days ago

Job description

Would you like to work for a forward thinking technology company?

Do you enjoy technical challenges?

Join our growing team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Partner with the best

As a Reliability Engineer, you will be responsible for:

  • Demonstrate stand-alone root cause analysis on all assigned technologies

  • Create Cause Maps for specified technologies.

  • Analyze appropriate data to monitor fleet performance

  • Create single technology business key performance indicators as required

  • Facilitate Incident and Corrective Action Review Board meetings

  • Provide deviation waiver request (DWR) support across specified technologies

  • Provide instruction and knowledge transfer to the Reliability community

  • Act as a subject matter expert to Operation and Supply chain customers for specified technologies

  • Create and present reliability performance to Internal and external customers

  • Act as a mentor to junior reliability engineers

  • Conduct all business activities in accordance to Baker Hughes Health, Safety and Environmental policies, Legal Compliance requirements and Baker Hughes Core Values.

Fuel your passion

To be successful in this role you will have:

  • Bachelor's degree in a STEM discipline for an accredited university or college or have the related experience.

  • Minimum of 3 additional years of experience of filed experience - preferred

  • Broad technical knowledge

  • Good analytical skills

  • Good written and verbal communication skills

  • Facilitation and presentation skills

  • Ability to work and communicate well with others

  • Must be able to effectively communicate in English

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Monday-Friday 8:00am-5:00pm

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Specialist - Reliability Engineering

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