ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Louisiana (NOW HIRING)

Textron

Reliability Engineer II-IV

Slidell, LA · On-site

$88K - $111K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... Reliability and Logistics Engineering efforts related to one or more programs • Planning ...

Textron

Reliability Engineer II-IV

Slidell, LA · On-site

$88K - $111K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... Leading Reliability and Logistics Engineering efforts related to one or more programs Planning ...

Textron

Reliability Engineer II-IV

Slidell, LA · On-site

$88K - $111K/yr

We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care ... Leading Reliability and Logistics Engineering efforts related to one or more programs Planning ...

Atalco

Pressure Systems Engineer

Gramercy, LA · On-site

This includes pressure relieve valve compliance and reliability assessments for piping and fixed ... customers. • Strong mechanical and electrical knowledge and aptitude. • Strong written and ...

next page

Showing results 1-20

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Louisiana

Customer Reliability Engineer information

See Louisiana salary details

$52.2K

$100.9K

$120.6K

How much do customer reliability engineer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer reliability engineer in Louisiana is $100,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $110,300.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Louisiana?

For Customer Reliability Engineer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Louisiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Louisiana are:

What cities in Louisiana are hiring for Customer Reliability Engineer jobs?

Cities in Louisiana with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Louisiana as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $100,881 per year, or $48.5 per hour.

Reliability Engineer

Princeton, LA • On-site

Calumet Specialty Products Partners, LLC
Oil and Gas Extraction • 1 - 5K employees
Learn more about Calumet Specialty Products Partners, LLCexternal

$88K - $111K/yr

Full-time

Posted 8 days ago

Job description

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you're ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we're Calumet Proud!
PURPOSE:
The Maintenance/Reliability Engineer is responsible for the plant preventative maintenance program and providing engineering services to optimize equipment life and reliability. This position is expected to interact with all plant personnel to identify, develop, and manage improvement projects. To effectively schedule plant maintenance personnel, contractors and vendors to keep plant equipment operating efficiently and to keep projects moving on time and within budget, in a safe and environmentally responsible manner.
KEY OBJECTIVES AND RESPONSIBILITIES:
Primary Functions:
  • Champion the reliability efforts in assigned areas of responsibility by providing technical assistance in resolving equipment design, operation, and maintenance problems.
  • Coordinate Root Cause Analysis (RCA) processes and track the implementation of recommendations through resolution.
  • Design and manage plant predictive & preventive maintenance systems and guide others through utilization.
  • Utilize reliability tools such as failure calculations, failure evaluations, and cost and risk analysis to evaluate and prioritize reliability issues.
  • Partner with Maintenance Supervisor to evaluate job needs and coordinate resources to complete high priority work.
  • Plan and manage process unit and boiler turnarounds, including controlling costs, contractor safety, and environmental concerns.
  • Oversee installation, operation, maintenance, or repair to ensure that or equipment is properly installed and functioning according to specifications.
  • Manage RFC (Request for Change) project related to Maintenance work.
  • Estimate costs and obtain competitive quotes for major maintenance jobs.
  • Manage assigned Capital Projects and contribute to the development of the site capital budget. Recommend projects and/or studies to Engineering to support overall plant reliability
  • Assist in spare parts review for ensuring equipment maintainability and reliability.
  • Assist Operations, Product Control, and Maintenance Departments in developing procedures, training, and processes to ensure equipment is operated within its design parameters.
  • Manage plant vehicles and stationary engine driven equipment - registrations, scheduling repairs/inspections and recommend replacements.
  • Complete assignments as directed by Management

Secondary Functions:
  • Manage plant relief valves (establish and monitor PM cycles, required code repairs, schedule repairs and track repairs to each valve.)
  • Fill in as maintenance supervisor for vacations and training.
  • Perform testing as needed for mechanical reliability and to support plant inspector.
  • Schedule OSHA inspections on the crane, man lift and bucket truck.
  • Secure and manage railroad sidings inspections and repairs.
  • Requisition non-stock parts, equipment and supplies for plant services and repairs.

REQUIRED EDUCATION/EXPERIENCES:
  • Minimum of three (5) years of experience in manufacturing plant or equipment related positions with exposure and responsibilities in the maintenance, reliability and troubleshooting areas.
  • Flexible and willing to work off hours as needed - including overtime and nights/weekend callouts as required.

PREFERRED EDUCATION/EXPERIENCES:
  • Rotating equipment and vibration analysis experience preferred.
  • B.S. in Mechanical Engineering or related degree or certification with commensurate experience.

COMPETENCIES:
  • Good communications skills a must, ability to multi-task and able to effectively manage union personnel and outside contractors.
  • Proficient user of MS Office Suite.
  • Capable of demonstrating the necessary leadership that will make this individual successful in this role.
  • Effective team skills that will make this individual successful in this role.
  • Capability of working with all levels of the organization and with outside vendors.
  • Familiar with computerized maintenance systems.
  • Demonstration of Calumet Values - Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran and is committed to providing reasonable accommodations to individuals. If you require assistance or accommodation due to a disability, please contact our HR team at Careers@clmt.com. Requests for accommodations will not impact hiring decisions, and all information provided will be kept confidential.
All offers of employment are conditioned upon successfully passing a drug test

Apply