1

Customer Reliability Engineer Jobs in Louisiana (NOW HIRING)

... with Reliability Engineer in developing facility and equipment maintenance strategies. • As ... customers, and the general public. Physical Demands • The physical demands described here are ...

Electrical Engineer

Shreveport, LA · On-site

$75 - $95/hr

We are customer focused and utilize our values of collaboration and entrepreneurship to grow the ... PURPOSE: The Electrical Engineer reports directly to the Refinery's Reliability Manager and ...

Develop and execute life cycle service plans focused on safety, reliability, and uptime. Coordinate engineering, suppliers, subcontractors, and service providers to support customer needs. Build ...

Engineer I - Sr

Gretna, LA · On-site

$70 - $90/hr

... and reliability. * Participate in meetings with external customers, architects, developers ... contractors, and government entities to communicate standards and guidelines. * Perform engineering ...

Showing results 21-40

Customer Reliability Engineer information

See Louisiana salary details

$52.2K

$100.9K

$120.6K

How much do customer reliability engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer reliability engineer in Louisiana is $100,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $110,300.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Louisiana?

For Customer Reliability Engineer jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Louisiana look for?

The top searched job categories for Customer Reliability Engineer jobs in Louisiana are:

What cities in Louisiana are hiring for Customer Reliability Engineer jobs?

Cities in Louisiana with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Louisiana as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $100,881 per year, or $48.5 per hour.

Senior/Staff Engineer, Electrical Reliability

Cameron, LA • On-site

Cheniere
Oil and Gas Extraction • 1 - 5K employees

$97K - $126K/yr

Full-time

Posted 24 days ago


Job description


At Cheniere, we provide the world with safe, reliable energy. But more than that, we provide opportunities for our talented employees to impact their communities every day. Our diversity is key to our continued success and forges a path where our culture supports greater equity and inclusion for our employees, customers and beyond.
POSITION OVERVIEW
The Senior/Staff Engineer, Electrical Reliability reports to the Reliability Superintendent and is the technical steward for Electrical Systems. In addition, they are responsible for supporting system maintenance and improving these systems including all associated documentation. The Senior/Staff Engineer, Electrical Reliability will provide discipline expertise to less experienced support staff, maintenance, and production groups. The Senior/ Staff Engineer, Electrical supports the Reliability Superintendent with driving continuous improvement within the maintenance and operation of assets to ensure the highest level of asset availability. Individuals filling this position will be dedicated and have a high sensitivity to Health, Safety, and Environmental (HS&E) issues and shall ensure reliability programs comply with Company's policies and procedures for the safe, reliable, and efficient operation of the terminal.
RESPONSIBILITIES AND ESSENTIAL DUTIES
  • Provides daily electrical systems support to the plant to keep the plant systems operational. Responsible for the industrial electrical systems from the field devices (motors, switches, etc.) through the distribution; from 120 VAC to 13.8 kV (which includes lighting panels, power panels, UPS, motor control centers, distribution transformers, switchgear, gas turbines, and diesel generators).
  • Uses sound engineering practices, plant standards and specifications, ensuring that documentation for the electrical systems are maintained properly. Lead the development of documentation including updates to the unit operating manuals. Participate in the Management of Change process. Develop and use computer assisted engineering and design software to perform engineering tasks and develop documentation.
  • Serves as a plant expert on electrical system engineering issues and mentor the support groups (I/E Supervision and Technicians). Understand and interpret codes, standards, and regulations that are electrical related.
  • Develops proposals for plant improvements including design basis and preliminary estimates for capital projects.
  • Reinforces awareness of safety and environmental incidents through frequent job observations by talking to personnel working in the plant. Responsible for developing or collecting information in support of permit requirements as assigned.
  • Supports availability tracking and improving the overall reliability for Electrical equipment and systems throughout the plant.
  • Supports Reliability Superintendent with developing and maintaining various contracts and customer service agreements.
  • Responsible for analyzing work order repairs and failure data, pulling data for continuous improvement activities, meeting improvement milestones, developing performance trends, and monitoring for improvement.
  • Responsible for conducting Root Cause Failure Analysis on equipment failures to eliminate or mitigate consequences.
  • Responsible for evaluating the work flow process, identification of critical spares, spare parts storage and preservation requirements for Electrical equipment and systems.
  • Accountable for ensuring the safety, security, health, and environmental incidents are prevented through frequent job observations and assessments. Responsible for developing or collecting information in support of permit requirements as assigned.
  • Responsible for managing contracts for the purchase of goods and services needed and ensures the contractor fulfills their contractual obligations. Supports the efforts of the Reliability Superintendent, Maintenance Planning Superintendent, Maintenance Superintendents, Maintenance Manager, and Warehouse Superintendent in developing equipment spare parts requirements as needed.
  • The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.

KNOWLEDGE:
The Senior/Staff Engineer, Electrical Reliability has expert level knowledge of industrial electrical systems, equipment, codes, standards, and regulations and their implementation in operating facilities. Understands all aspects of heavy industrial transportation, storage, and processing including health, safety, maintenance, operations, governmental regulations, and associated codes and standards.
EDUCATION AND EXPERIENCE
Education, Training and Certifications:
Senior Engineer, Electrical (Reliability):Highschool Diploma or GED is required.Bachelor's degree in Electrical Engineering is required.
Staff Engineer, Electrical (Reliability): Highschool Diploma or GED is required . Bachelor's Degree in Electrical Engineering.
Experience:
Senior Engineer, Electrical (Reliability): Minimum of five (5)+ years of relevant experience in an industrial setting in engineering, operations, maintenance or other related technical function. LNG facility experience is preferred; however, petrochemical, NGL, cryogenic natural gas processing or other hydrocarbon processing experience is acceptable.
Staff Engineer, Electrical (Reliability): Minimum of ten (10)+ years of relevant experience in an industrial setting in engineering, operations, maintenance or other related technical function. LNG facility experience is strongly preferred; however, petrochemical, NGL, cryogenic natural gas processing or other hydrocarbon processing experience may be acceptable.
DIRECT REPORTS
No direct reports.
FREEDOM TO ACT
Ability to multi-task and function in a highly dynamic atmosphere; must exercise discretion independently.
WORK CONDITIONS
  • While performing the duties of this job, the employee is often required to stand, walk, sit, climb stairs, work at height above ground on stairs and catwalks, balance, stoop, kneel, crouch, talk, or hear, smell, type, and write.
  • Must be able to board a ship via a gangway, climb to the top of a tank (200+ steps), scale a vertical steel ladder up to forty feet or more in height, and lift and move objects weighing up to 50 pounds.
  • While performing the duties of this job, the employee will work indoors and outdoors, and be exposed to year-around weather conditions, ocean environment, noise, and occasionally process gases and vapors. There is a considerable number of outdoor activities involved.
  • Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Subject to drug and alcohol testing, per applicable federal regulations or as required by Cheniere.
  • Required to pass regularly scheduled physical examinations mandated by regulatory authorities.
  • All responsibilities must be met in a call-out environment, including holidays, weekends, and nights.
  • Must maintain a Transportation Worker Identification Credential (TWIC) card in good standing status.

ADA JOB REQUIREMENTS
Reasonable accommodations will be made to ensure that the essential functions of the job can be performed and not hinder the employee's performance due to physical or mental disability.
EQUAL EMPLOYMENT OPPORTUNITY
Cheniere Energy is an equal opportunity workplace. All employment decisions are made without regard to sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation if requested for disabilities or religious beliefs and practices.
About Us
Cheniere Energy is a global leader in LNG providing flexible, reliable and affordable energy to the world while powering the transition to a lower-carbon future.
We are a values-driven company that focuses on teamwork, respect, accountability, integrity, nimbleness, and above all, safety for our employees, our communities, and our assets.
Cheniere Energy's global impact is achieved through a diverse and passionate workforce that is invested in our company through our annual stock-grant program. Our high-performing employees are united by a shared mission, common goals and a culture of inclusion and caring.
Our comprehensive compensation and benefits offerings are competitive and strong, and they prioritize wellness and performance incentives that reward results. As an employee of Cheniere Energy, you will make an impact on our business and our communities.
A Fortune 500 company, Cheniere Energy is headquartered in Houston with U.S. offices in Lake Charles, Louisiana and Washington D.C.; production sites in Cameron, Louisiana and Gregory, Texas; and international offices in London, Singapore, Beijing and Tokyo.