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Customer Reliability Engineer Jobs in Oklahoma (NOW HIRING)

Reliability Engineer

Kremlin, OK

$90K - $113K/yr

... and customers. Oxbow's products are essential in the production of aluminum, steel, glass, and ... Summary Responsible for providing the maintenance and engineering support required to meet the ...

Reliability Engineer

Kremlin, OK · On-site

$90K - $113K/yr

... and customers. Oxbow's products are essential in the production of aluminum, steel, glass, and ... Summary Responsible for providing the maintenance and engineering support required to meet the ...

Product Reliability Engineer II

Tulsa, OK · On-site

$93K - $117K/yr

Determines reliability requirements of components and systems to achieve company, customer, and any ... Collaborates with the engineering team and seek opportunities to develop new/improve existing ...

Product Reliability Engineer II

Tulsa, OK · On-site

$93K - $117K/yr

Determines reliability requirements of components and systems to achieve company, customer, and any ... Collaborates with the engineering team and seek opportunities to develop new/improve existing ...

LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing ... Summary: The maintenance reliability engineer will create, develop and maintain reliability ...

LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing ... Summary: The maintenance reliability engineer will create, develop and maintain reliability ...

... customer base. * Identify, pursue, and close new business opportunities across Oklahoma and Kansas. * Build strong relationships with plant managers, maintenance managers, reliability engineers ...

Account Manager

Nowata, OK · On-site

$70K/yr

... customer base. * Identify, pursue, and close new business opportunities across Oklahoma and Kansas. * Build strong relationships with plant managers, maintenance managers, reliability engineers ...

POSITION SUMMARY Provide Instrumentation Engineering functions for the Reliability Engineering team ... Strong orientation to customer service * Fluent in English, oral and written required. * Ability to ...

POSITION SUMMARY Provide Instrumentation Engineering functions for the Reliability Engineering team ... Strong orientation to customer service * Fluent in English, oral and written required. * Ability to ...

Serve as the on-site technical anchor, connecting the customer's operations directly with Flowserve's internal reliability engineers, customer service, and manufacturing assets. * System ...

Systems Engineer

Oklahoma City, OK · On-site

$50 - $60/hr

Evaluates customer and /operational needs to define and coordinate system performance requirements ... Performs analyses for affordability, safety, reliability, maintainability, testability, human ...

... and alongside customers to deliver world-class solutions in sustainable ways. Deliver Quality ... Partner with reliability engineers to incorporate predictive maintenance strategies, condition ...

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Showing results 1-20

Customer Reliability Engineer information

See Oklahoma salary details

$56.3K

$108.9K

$130.2K

How much do customer reliability engineer jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer reliability engineer in Oklahoma is $108,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,600.00 and $119,100.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Oklahoma? For Customer Reliability Engineer jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Oklahoma look for? The top searched job categories for Customer Reliability Engineer jobs in Oklahoma are:
What cities in Oklahoma are hiring for Customer Reliability Engineer jobs? Cities in Oklahoma with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Oklahoma as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $108,928 per year, or $52.4 per hour.

$90K - $113K/yr

Other

Posted 23 days ago


Job description

Founded in 1983 by principal shareholder William I. Koch, Oxbow Carbon LLC ("Oxbow") is a global leader in recycling, marketing, and upgrading of refinery and natural gas coproducts. Oxbow produces and distributes calcined and fuel grade petroleum coke and provides bulk storage and handling services for petroleum coke and other commodities. Leveraging its extensive scale, strong expertise, and leading market positions, Oxbow has established a powerful global sourcing platform supported by superior market intelligence and long-standing relationships with key suppliers and customers. Oxbow's products are essential in the production of aluminum, steel, glass, and cement, while its specialty offerings are integral to a variety of innovative applications, including high-performance plastics, solar panels, electronics, and batteries. Oxbow's continued success and leadership within the industry are attributed to a combination of strong teamwork, innovative uses of technology, and talented employees.

Summary

Responsible for providing the maintenance and engineering support required to meet the plant objectives of safety, environmental, quality, and productivity consistent with operating goals.

Essential Job Duties

  • Comply with all of Oxbow's Health & Safety Policies.
  • Responsible for understanding and complying with all International Standards Organization (ISO) requirements applicable to the facility, including, but not limited to, compliance with OSHA, environmental regulations, and quality requirements.
  • Maintain safety standards to ensure all employees and contractors are complying with Oxbow Calcining's policies to include, but not limited to: wearing proper personal protective equipment, maintaining housekeeping standards, reviewing and performing JSA's and JSOP's, confined space permits, hot work permits, lock-out tag-out procedures, and quarterly safety card compliance.
  • Responsible for the maintenance and checking of safety devices, e.g., guards, pressure relief devices, safety systems, fire protection equipment, etc.
  • Oversees the assignment of maintenance work orders and monitors the correction action.
  • Instructs and supervises the supervisor to ensure that the maintenance personnel perform the necessary inspections, installations, and repairs in a safe and efficient manner.
  • Advises personnel in other departments on matters relating to the safe and efficient functioning of plant equipment and facilities.
  • Assist in the preparation of plant maintenance and capital project budgets.
  • Develops, implements, and monitors programs to assure the efficient use of maintenance and contractor labor and material.
  • Coordinates maintenance work with other departments to minimize overall cost of maintenance and to minimize downtime and delays.
  • Initiates and carries out preventive maintenance schedules on equipment and facilities that would otherwise result in costly breakdown repairs.
  • Consults with maintenance supervisor to ensure that needed spare parts are carried in the storeroom where such inventory would result in less downtime or more efficient maintenance.
  • Requests supplies, spare parts, services per the Oxbow Procurement Policy giving sufficient details for ordering and adequate time for delivery.
  • Develops plant maintenance procedures on new installations.
  • Requests new and replacement parts or equipment that is of good quality and reliability and meets all federal, state, and Oxbow codes and specifications.
  • Responds to employee suggestions or comments in a manner that will induce cooperative efforts.
  • Observes and evaluates performance of the maintenance department personnel and initiates recommendations or disciplinary reports as necessary.
  • Reviews, evaluates and advises plant manager on status of engineering projects for the plant.
  • Performs or supervises special plant studies in support of plant projects.
  • Coordinates and oversees maintenance projects performed by outside contractors.
  • Monitors and controls the use of company-provided tools, equipment, and consumable items in the maintenance department.
  • Ensures that the work areas, equipment, and work practices are in compliance with the regulatory codes, statues, and company requirements.
  • Reports all injuries, regardless of seriousness, immediately to the plant manager.
  • Advises the plant manager on matters relating to the improvement and the continued safe functioning of plant equipment and facilities.
  • Assists in the development of written safety procedures prepared for job performed in the maintenance department.
  • Ensures compliance with safety, personnel, timekeeping, payroll, attendance and other plant procedures or guidelines.
  • Maintains communication with the plant manager on matters concerning daily activities and concerns.
  • Works with each direct report to establish goals and objectives for each year and monitor and advise on the progress to enhance the professional development of staff.
  • Supports management with special projects and workflow process improvements and other duties as assigned.
  • Actively participate in plant health & safety processes, including safety committees, health & safety inspections, safety meetings/toolbox talks, job safety analysis (JSAs), incident/near miss investigations, and formal monthly safety training.

Knowledge, Skills, and Abilities

  • Be aware and comply with all health and safety rules and requirements applicable to their work and
  • to the general safety of other employees.
  • Communicates clearly and concisely in a variety of communication settings and styles. Effectively tailors the message to the needs of the audience.
  • Clear and concise knowledge of grammar.
  • Establishes goals and objectives, which are specific, measurable, achievable, and relevant.
  • Lays out work in a well-planned and organized manner.
  • Ability to recognize environmental hazards, take appropriate action and notify proper personnel