1

Customer Reliability Engineer Jobs in Oklahoma (NOW HIRING)

Product Reliability Engineer II

Tulsa, OK ยท On-site

$93K - $117K/yr

Determines reliability requirements of components and systems to achieve company, customer, and any ... Collaborates with the engineering team and seek opportunities to develop new/improve existing ...

Product Reliability Engineer II

Tulsa, OK ยท On-site

$93K - $117K/yr

Determines reliability requirements of components and systems to achieve company, customer, and any ... Collaborates with the engineering team and seek opportunities to develop new/improve existing ...

LSPI provides flow improver solutions, delivering strategic value to its customers by maximizing ... Summary: The maintenance reliability engineer will create, develop and maintain reliability ...

... customer base. * Identify, pursue, and close new business opportunities across Oklahoma and Kansas. * Build strong relationships with plant managers, maintenance managers, reliability engineers ...

... customer base. * Identify, pursue, and close new business opportunities across Oklahoma and Kansas. * Build strong relationships with plant managers, maintenance managers, reliability engineers ...

POSITION SUMMARY Provide Instrumentation Engineering functions for the Reliability Engineering team ... Strong orientation to customer service * Fluent in English, oral and written required. * Ability to ...

POSITION SUMMARY Provide Instrumentation Engineering functions for the Reliability Engineering team ... Strong orientation to customer service * Fluent in English, oral and written required. * Ability to ...

Systems Engineer

Oklahoma City, OK ยท On-site

$50 - $60/hr

Evaluates customer and /operational needs to define and coordinate system performance requirements ... Performs analyses for affordability, safety, reliability, maintainability, testability, human ...

... and alongside customers to deliver world-class solutions in sustainable ways. Deliver Quality ... Partner with reliability engineers to incorporate predictive maintenance strategies, condition ...

next page

Showing results 1-20

Customer Reliability Engineer information

See Oklahoma salary details

$56.3K

$108.9K

$130.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer reliability engineer in Oklahoma is $108,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,600.00 and $119,100.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What cities in Oklahoma are hiring for Customer Reliability Engineer jobs? Cities in Oklahoma with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $108,928 per year, or $52.4 per hour.

Reliability Engineer (Oklahoma City, Oklahoma)

Fairwinds Technologies, L

Oklahoma City, OK โ€ข On-site

$119 - $132/hr

Other

Posted 3 days ago

New


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

US

Salary Range: $119,000.00 To $132,000.00 Annually

Reliability Engineer Desired Start Date:No later than 2 weeks after award Clearance Requirement: Active Secret Security Clearance required at time of employment Position Summary

Fairwinds Technologies is seeking an experienced Reliability Engineer to support an AWACS Radio System Upgrade (RSU) program. This role will support the design, integration, testing, certification, and fielding of advanced airborne communications and avionics systems.

The selected candidate will serve as a key member of a Systems Engineering team responsible for reliability, maintainability, availability, and testability (RM&T) of mission-critical avionics, communications, cryptographic, and mission computing systems. Responsibilities include conducting reliability analyses, FMECA studies, root cause investigations, maintainability assessments, and reliability growth activities throughout the system lifecycle, from development and integration through aircraft installation, flight test, and operational deployment.

The ideal candidate will have experience with military avionics systems, aircraft modifications, communications system integration, and application of DoD reliability engineering standards and methodologies.

  • Develop and implement the program Reliability, Maintainability, and Testability (RM&T) Program.
  • Establish and maintain reliability allocations, predictions, and performance metrics.
  • Perform reliability analyses in accordance with MIL-HDBK-217F Notice 2, MIL-HDBK-470A, MIL-STD-1629A, and applicable Air Force, DoD, and aerospace industry standards.
  • Calculate and assess system and subsystem Mean Time Between Failure (MTBF) predictions for airborne communications and avionics equipment.
  • Conduct reliability growth assessments throughout development, integration, laboratory testing, and flight qualification activities.
  • Evaluate operational availability and maintainability impacts of design decisions.
  • Support lifecycle sustainment planning through quantitative reliability analyses.
  • Lead Functional and Hardware Failure Modes, Effects, and Criticality Analyses (FMECA).
  • Conduct failure investigations and root cause analyses for hardware failures.
  • Develop corrective action plans and track implementation through closure.
  • Support system safety and hazard assessment efforts by identifying reliability-related failure mechanisms.
  • Analyze reliability characteristics of airborne communications systems.
  • Evaluate impacts of equipment integration on aircraft mission performance and system readiness.
  • Collaborate closely with Systems Engineering, Logistics, Safety, Software, Test, and Configuration Management teams.
  • Ensure reliability requirements are traceable from system requirements through verification and validation activities.
  • Support Level of Repair Analysis (LORA) development.
  • Develop reliability data required for maintenance planning and sustainment decisions.
  • Support forecasting of lifecycle support requirements.
  • Analyze test data to validate reliability predictions and identify performance trends.
  • Develop and maintain reliability performance dashboards and program metrics.
  • Support qualification, acceptance, and operational testing events.
  • Support supplier assessments related to reliability and component quality.
  • Identify reliability risks and develop mitigation plans.
  • Present reliability status and risks during program reviews and technical meetings.
Required Qualifications Education
  • Bachelorโ€™s degree in Reliability Engineering, Aerospace Engineering, Electrical Engineering, Systems Engineering, Mechanical Engineering, or a related technical discipline.
Experience
  • 9+ years of reliability engineering experience.
  • 5+ years supporting avionics, aerospace, military aircraft, or defense systems programs.
  • Experience conducting Reliability Predictions, FMEA/FMECA, root cause failure analysis, reliability growth analysis, and maintainability assessments.
  • Experience with aircraft modification and integration programs.
  • Experience supporting DoD or Foreign Military Sales (FMS) programs.
  • Excellent leadership, communication, problem-solving, and customer relationship management skills.
  • Experience with AWACS, ISR, C2, airborne communications, or large aircraft mission systems.

At Fairwinds, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, location and experience. Additional incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits.

Position Type/Expected Hours of Work

This is a full time, exempt position.

Work Authorization/Security Clearance:

Must be eligible to work in the US.

AAP/EEO Statement

Fairwinds Technologies, LLC is an Equal Opportunity Employer โ€“ M/F/Veteran/Disability/Sexual Orientation/Gender Identity

#J-18808-Ljbffr