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Customer Reliability Engineer Jobs in Oklahoma (NOW HIRING)

... customers. * Collaborates with Configuration Management, Technical Publications, Reliability Engineering, and other specialty engineering disciplines to ensure all requirements are adequately ...

Development Engineer Department: Engineering Employment Type: Full Time Location: Tulsa, OK ... reliability. * Collaborate with cross-functional teams, including manufacturing and customer ...

GD Energy Products is looking for a Development Engineer to work in Tulsa, OK . When joining GD ... reliability. * Collaborate with cross-functional teams, including manufacturing and customer ...

... and customer requirements. Your work will directly support product reliability, operational efficiency, and aviation safety while providing exposure to a wide variety of engineering initiatives ...

Showing results 21-40

Customer Reliability Engineer information

See Oklahoma salary details

$56.3K

$108.9K

$130.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer reliability engineer in Oklahoma is $108,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,600.00 and $119,100.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What cities in Oklahoma are hiring for Customer Reliability Engineer jobs? Cities in Oklahoma with the most Customer Reliability Engineer job openings:
Infographic showing various Customer Reliability Engineer job openings in Oklahoma as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $108,928 per year, or $52.4 per hour.

Electrical and Instrument Reliability Program Manager (59827)

LSB INDUSTRIES

Oklahoma City, OK

Full-time

Re-posted 10 days ago


Job description

About LSB

LSB is committed to playing a leadership role in the production of low and no carbon products that build, feed and power the world. The LSB team is dedicated to building a culture of excellence in customer experiences as we deliver essential products across the agricultural and industrial end markets and, in the future, the energy markets. Join our team and help us develop innovative solutions that will improve the quality of life for current and future generations. Learn more about LSB at www.lsbindustries.com.

The Electrical and Instrument Reliability Program Manager reports to the Vice President of Reliability and Maintenance and will be responsible for the development and implementation of the Electrical and Instrumentation Reliability Program.  The position will support four LSB operating sites as well as overall corporate needs and provide technical guidance for site engineers. This position will serve as a subject matter expert on reliable design, operation, and maintenance of electrical and instrumentation assets. The role will ensure activities and procedures result in cost effective programs that achieve corporate reliability targets.

Responsibilities:

  1. Define, build, and sustain an instrument, electrical and control’s reliability program that identifies and closes reliability gaps, improves equipment availability, and ensures assets are used effectively to support safe, reliable operations.
  2. Lead and/or support failure analysis, root cause analysis (RCA), and FMEA efforts for electrical and instrumentation equipment failures, recurring downtime events, and safety incidents. Ensure corrective actions are implemented and sustained
  3. Partner with Operations and Maintenance to shift maintenance practices from time-based to condition-based triggers where value is demonstrated
  4. Ensure improvement and capital projects have appropriate engagement from E&I discipline
  5. Collaborate with peers within LSB Industries to develop and share best practices that improve safety, reliability and productivity.
  6. Serves as a coach and mentor to increase the overall electrical and instrumentation knowledge and capabilities of the site staff and front-line employees.
  7. Participate in HAZOP (Hazard and Operability), LOPA (Layers of Protection Analysis), SIL (Safety Integrity Level) determination studies, and other process hazard analyses, providing expertise on instrumentation and safety instrumented systems (SIS).
  8. Responsible for driving LSB/PCC compliance with the NEC and driving electrical reliability and integrity at the facilities.
  9. Develop relationships with electrical utility suppliers and drive high availability and reliability of the power supply to the facility.
  10. Responsible for the development and ongoing revisions to the Electrical System Engineering Model (SKM) including Short Circuit, Coordination studies and Arc Flash Hazard Analysis
  • Ability to facilitate cross functional teams of area managers, contractors, and the maintenance team to discuss repairs and inspection findings
  • Strong analytical, problem-solving and communication skills.
  • Highly organized, with focus on process and time management discipline.
  • Ability to work with people at all levels of the organization.
  • Ability to multi-task, work under pressure and meet deadlines.
  • Excellent written, verbal, and interpersonal communication skills.
  • Knowledge of EIC systems in various chemical or refinery unit operations.
  • Ability to create and lead teams to drive change. throughout the organization.
  • Strong familiarity with Process Safety Management (PSM) especially with Safety Instrumented Systems (SIS) design principles (e.g., IEC 61511, ISA 84) and SIL verification are highly preferred.
  • Willingness to travel up to 35%, with occasional increases based on business needs

Education and Experience:

  • Technical or bachelor’s degree in electrical engineering with 10+ years of work experience in petrochemical, refining or related manufacturing.
  • Experience setting strategic direction and leading change across an organization
  • Understanding and interpretation of industry codes and standards; IEEE, ISA, NFPA, NEC, API
  • Experience developing reliability strategies and lifecycle plans for electrical/instrumentation assets, including spares recommendations and standardization.

This position is Short Term Incentive Bonus eligible.

LSB Chemical L.L.C. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. LSB prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. LSB conforms to the spirit as well as to the letter of all applicable laws and regulations.Â