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Customer Insight Analyst Jobs in Washington (NOW HIRING)

WSSC Water

Manager, Customer Experience

Laurel, MD · On-site

Strong knowledge of CX methodologies, customer-insight tools, and performance measurement * Ability to analyze qualitative and quantitative customer data to identify trends and opportunities

Astrazeneca

Senior Manager, Forecasting

Gaithersburg, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Manager seamlessly collaborates with Insights and Analytics colleagues to deliver data ... Understands one's customers and uses that insight to provide value; Highly consultative with ...

AstraZeneca

Senior Manager, Forecasting

Gaithersburg, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Manager seamlessly collaborates with Insights and Analytics colleagues to deliver data ... Understands one's customers and uses that insight to provide value; Highly consultative with ...

AstraZeneca

Senior Manager, Forecasting

Gaithersburg, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Consult on primary research and secondary analytics relevant to forecasting, and incorporate results into modeling to add deep customer insight and assess future events * Deliver insightful ...

AstraZeneca

Senior Manager, Forecasting

Gaithersburg, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Consult on primary research and secondary analytics relevant to forecasting, and incorporate results into modeling to add deep customer insight and assess future events * Deliver insightful ...

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Showing results 21-40

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Washington

Customer Insight Analyst information

See Washington salary details

$44.1K

$72.6K

$96.1K

How much do customer insight analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer insight analyst in Washington is $72,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $95,000.00 per year, depending on experience, location, and employer.

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

What are popular job titles related to Customer Insight Analyst jobs in Washington?

For Customer Insight Analyst jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Customer Insight Analyst jobs in Washington look for?

The top searched job categories for Customer Insight Analyst jobs in Washington are:

What cities in Washington are hiring for Customer Insight Analyst jobs?

Cities in Washington with the most Customer Insight Analyst job openings:

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For Customer Insight Analyst jobs in WA, the most frequently searched job titles are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,636 per year, or $34.9 per hour.

Rules Analyst (Legal/Policy Docs - Intel Community)

Themis Insight

Fort George G Meade, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem - not just the symptoms - using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case.
We are hiring a Rules Analyst (Legal/Policy Docs - Intel Community) to work in the Fort Meade, MD vicinity. Position location is subject to change based on central MD client's needs.
Required: TS/SCI with a Polygraph
Responsible for analyzing legal and policy documents to extract key information from the documents in accordance with established guides and procedures. Responsible for identifying compliance obligations in legal and policy documents in accordance with established procedures.
Depending on level, the Rules Analyst shall possess the following capabilities:
  • Use multiple word processing and presentation tools (e.g., MS Word, Powerpoint, Adobe Pro).
  • Use task tracking and documentation software (e.g., Confluence and JIRA).
  • Engage with customers to understand problems and determine solutions based on existing documentation and guidance.
  • Prepare reports, responses, and briefings targeted to a wide range of audiences.
  • Analyze compliance obligations to identify, design, and maintain controls, system requirements, and/or machine-readable rules that enable compliance automation.
  • Provide subject matter expertise to the development of mission compliance-related policy and guidance.
  • Create and maintain user guide documentation for analyzing legal and policy documents.
  • Familiarity with customer authorities demonstrated with practical experience.
  • Innovate ways to categorize, organize, and manage compliance obligations and related controls, system requirements, and/or machine-readable rules that enable compliance automation.

Individual Capabilities/Experience Required:
Rules Analyst Level 0:
  • Two (2) years experience in programs involving IC authorities. Bachelor's degree in a relevant discipline (e.g., legal, technical field, library science) from an accredited college or university is required. Four (4) years of additional experience may be substituted for a bachelor's degree.

Rules Analyst Level 1:
  • Five (5) years experience in programs involving IC authorities. Bachelor's degree in a relevant discipline (e.g., legal, technical field, library science) from an accredited college or university is required. A Masters degree or J.D. may be substituted for two (2) years of experience, reducing the requirement to three (3) years of experience. Four (4) years of additional experience may be substituted for a bachelor's degree.

Rules Analyst Level 2:
  • Ten (10) years experience in programs involving IC authorities. Bachelor's degree in a relevant discipline (e.g., legal, technical field, library science) from an accredited college or university is required. A Masters degree or J.D. may be substituted for two (2) years of experience, reducing the requirement to eight (8) years of experience. Four (4) years of additional experience may be substituted for a bachelor's degree.
  • Certified Paralegal

Rules Analyst Level 3:
  • Fifteen (15) years experience in programs involving IC authorities. Bachelor's degree in a relevant discipline (e.g., legal, technical field, library science) from an accredited college or university is required. A Masters degree or J.D. may be substituted for two (2) years of experience, reducing the requirement to thirteen (13) years of experience. Four (4) years of additional experience may be substituted for a bachelor's degree.
  • A J.D. and at least 5 years experience in the legal or technical aspects of Intelligence Community Privacy Compliance required.

Themis Insight has all the PERKS!
You are our most valuable resource - your ambition, your knowledge, your creativity. We offer an industry-leading set of benefits to supplement your normal salary compensation. Themis Insight has you covered with flexible ways to balance work and home life, full health benefit premium coverage, and generous contributions toward your retirement.
  • Competitive health, dental, and vision plans with 100% paid premiums.
  • 401k: We contribute 6% even if you don't!
  • Time Off: 11 standard holidays, and 25 days of PTO
  • Career Development: Get career counseling and individualized career development plans, including education and training.
  • Employee referral bonuses for successful hires

Themis Insight is an Equal Opportunity/Affirmative Action employer.
Themis Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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