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Customer Experience Operations Manager Jobs in Florida

Aaron's

Customer Experience Manager

West Palm Beach, FL · On-site

$45K/yr

Customer Experience Manager Summary: Under the direction of the Store Manager, has the general ... Efficiently and accurately controlling cash handling operations Record till overages and shortages ...

Five Below

Customer Experience Manager

Lady Lake, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Valrico, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Lady Lake, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Valrico, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Bradenton, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Bradenton, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Five Below

Customer Experience Manager

Miami, FL · On-site

$17/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Responsible for leading front end operations, ensuring front end merchandising (candy, soda, snacks ...

Kith

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... of operations. * Partner with Management and Visual teams to maintain a visually appealing sales ...

AJAIA

Customer Experience Manager

Fort Lauderdale, FL · On-site +1

As the Customer Experience Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...

KITH

Customer Experience Associate

Miami, FL · On-site

$17 - $18/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... of operations. * Partner with Management and Visual teams to maintain a visually appealing sales ...

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All JobsCustomer Experience Operations JobsCustomer Experience Operations Manager JobsCustomer Experience Operations Manager Jobs in Florida

Customer Experience Operations Manager information

See Florida salary details

$33.3K

$92.4K

$101.3K

How much do customer experience operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience operations manager in Florida is $92,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $100,100.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are the most commonly searched types of Customer Experience Operations jobs in Florida? The most popular types of Customer Experience Operations jobs in Florida are:
What are popular job titles related to Customer Experience Operations Manager jobs in Florida? For Customer Experience Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Experience Operations Manager jobs in Florida look for? The top searched job categories for Customer Experience Operations Manager jobs in Florida are:
What cities in Florida are hiring for Customer Experience Operations Manager jobs? Cities in Florida with the most Customer Experience Operations Manager job openings:
Customer Experience Operations Manager jobs near you
Infographic showing various Customer Experience Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,423 per year, or $44.4 per hour.

Customer Experience Manager

Aaron's

West Palm Beach, FL • On-site

$45K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Aaron's rating

6.1

Company rating: 6.1 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

41st of 62 rated furniture retailers

Job description

We are BrandsMart - A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job - it is a career with purpose.
Customer Experience Manager
Summary:
Under the direction of the Store Manager, has the general responsibility to manage all aspects of the store cash handling operations including cashier tills and deposits.
Duties and Responsibilities:
Efficiently and accurately controlling cash handling operations
Record till overages and shortages
Preparing tills for the following day
Preparing bank deposits
Making change order deposits
Required Education, Experience, and Certifications:
2+ years cash handling experience in a retail environment
High school diploma required
College degree preferred
Required Skills and Competencies:
Ability to read English (or another language as may be required for one specific location) sufficiently to read invoices, repair orders, faxed requests, and similar written materials.
Basic English language writing skills for completion of orders, request (intercompany and faxed requests) and other necessary correspondence as may be required.
Fluency in spoken English (or another language as may be required for a specific location) for communication with customers and other persons sufficiently to be understood and to be able to accurately comprehend responses.
Basic math skills, including multiplication, addition, subtraction and division, necessary to verify amounts and costs of merchandise and quantities as may be required.
Ability to grasp and lift or otherwise move goods weighing up to fifty pounds at a distance of twenty feet.
Sufficient manual dexterity in at least one hand to be able to operate all computer terminals and other electronic equipment and manually complete paperwork such as sales orders, transfers and customer inquiries.
Ability to stand and continuously perform essential job functions with minimal direct supervision for a complete selling shift which can be as much as a ten and one quarter hours, with as much as two thirty minute meal breaks and three fifteen minute breaks.
The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.
BrandsMart Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
  • Employee assistance program
  • Employee purchase program with exclusive discounts
  • Physical and financial well-being programs
  • 401(k) plan with contribution matching
  • Paid time off, including vacation days, sick days, and holidays
  • Life and disability insurance
  • Medical, dental and vision insurance
  • Pay on Demand

**Benefits vary based on full- and part-time employment status.
About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career - our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.
BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
BrandsMart is an Equal Opportunity Employer.
#Indeed-Full-Time

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