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Customer Engineer Jobs in Virginia (NOW HIRING)

Hyper Careers Page

Customer Quality Engineer

Henrico, VA · On-site

$100K - $125K/yr

The Customer Quality Engineer at Hyper Solutions supports the investigation and resolution of customer-reported quality issues related to Hyper's electrical infrastructure products deployed in data ...

Vertiv Group Corp.

Site Support Specialist

Ashburn, VA · On-site

Coordinate planning and scheduling of all onsite Customer Engineers and Vendor Service Partners within the designated site, including preventative maintenance, remedial or emergency maintenance ...

Vertiv Co

Site Support Specialist

Ashburn, VA

Coordinate planning and scheduling of all onsite Customer Engineers and Vendor Service Partners within the designated site, including preventative maintenance, remedial or emergency maintenance ...

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All JobsCustomer Engineer JobsCustomer Engineer Jobs in Virginia

Customer Engineer information

See Virginia salary details

$38.7K

$77.9K

$107.6K

How much do customer engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer engineer in Virginia is $77,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $89,200.00 per year, depending on experience, location, and employer.

How does a Customer Engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What engineers make $500,000?

Senior software engineers, especially those in high-demand fields like cloud computing, AI, or cybersecurity, can earn $500,000 or more annually with bonuses and stock options. Other engineering roles such as data engineers or specialized hardware engineers may also reach this level with extensive experience and advanced skills.

What are Customer Engineers?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What engineers make $300,000 a year?

Senior software engineers, cloud engineers, and specialized cybersecurity engineers can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and working in high-demand industries or companies. These roles often require strong technical skills, leadership abilities, and sometimes stock options or bonuses that contribute to total compensation.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools. Compensation varies based on industry, company size, and geographic location.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What does a customer engineer do?

A customer engineer is responsible for providing technical support, troubleshooting, and solutions to clients, often working directly with customers to resolve issues with products or services. They may also assist with system installation, maintenance, and training, utilizing technical skills and tools to ensure customer satisfaction and optimal product performance.

What are the key skills and qualifications needed to thrive as a Customer Engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.
What are the most commonly searched types of Customer Engineer jobs in Virginia? The most popular types of Customer Engineer jobs in Virginia are:
What are popular job titles related to Customer Engineer jobs in Virginia? For Customer Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Engineer jobs in Virginia look for? The top searched job categories for Customer Engineer jobs in Virginia are:
What are popular job titles related to Customer Engineer jobs in VA? For Customer Engineer jobs in VA, the most frequently searched job titles are:
Customer Engineer jobs near you

Customer Engineer, Data/Analytics, Google Public Sector

Google

Reston, VA • On-site

Full-time

Posted yesterday

Google rating

8.8

Company rating: 8.8 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

32nd of 188 rated software companies

Job description

Job Summary:
Google is a leading technology company, and they are seeking a Customer Engineer specializing in Data Analytics for their Public Sector team. The role involves partnering with technical sales teams to drive technical wins, develop tailored solutions, and provide deep technical consultation to customers in the public sector.
Responsibilities:
• Drive the technical win for complex workloads within data analytics to ensure rapid and successful adoption, primarily supporting the business cycle from use case identification, technical evaluation, and through customer ramp.
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Provide critical feedback from customer engagements to product and engineering teams to improve architectures and solutions. Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
Qualifications:
Required:
• Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information
• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with Big Data technologies or concepts (e.g., analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, Spark, performance or scalability optimizations, batch versus streaming).
• Experience using programming languages to design demos, prototypes, or workshops for customers.
• Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing, data migrations, data visualization tools, and data governance on cloud native architectures.
Preferred:
• Experience working with customers in the Public Sector industry.
• Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
• Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
• Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, competitive dynamics and customer buying behavior.
• Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
Company:
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. Founded in 1998, the company is headquartered in Mountain View, USA, with a team of 10001+ employees. The company is currently Late Stage.

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