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Customer Engineer Jobs in Virginia (NOW HIRING)

Adobe

Director, Customer Value

Mclean, VA · On-site

Act as the primary liaison post-sale between customer executives and Adobe teams (Product, Legal, Engineering, Professional Services, Technical Support, TAM, and Customer Success). * Ensure a ...

New

Glosys Corp

DevOps Engineer III

Reston, VA · On-site

$55 - $75.25/hr

... customer service and the management of our relationships. In fact, we believe that one of our ... engineering practices and activities. Knowledge of SCM concepts (code lines, branching, merging ...

Comfort Systems USA

Sales Engineer

Chesapeake, VA · On-site

$65K - $110K/yr

Step into a role where your technical expertise and customer insight shape real-world mechanical solutions. As a Sales Engineer with us, you'll bridge innovation and execution, helping clients bring ...

Comfortsystemsusa

Sales Engineer

Chesapeake, VA · On-site

$65K - $110K/yr

Step into a role where your technical expertise and customer insight shape realworld mechanical solutions. As a Sales Engineer with us, you'll bridge innovation and execution, helping clients bring ...

ColonialWebb

Sales Engineer

Chesapeake, VA

$65K - $110K/yr

Step into a role where your technical expertise and customer insight shape realworld mechanical solutions. As a Sales Engineer with us, you'll bridge innovation and execution, helping clients bring ...

ColonialWebb

Sales Engineer

Chesapeake, VA · On-site

$65K - $110K/yr

Step into a role where your technical expertise and customer insight shape real-world mechanical solutions. As a Sales Engineer with us, you'll bridge innovation and execution, helping clients bring ...

Protingent

Robotics Control Engineer

Lynchburg, VA · On-site

Ensures compliance with government regulations, organization, industry and customer engineering standards. * Independently evaluates, selects and applies a variety of technical techniques, procedures ...

Drive Capital

Forward Deployed Engineer

Lorton, VA · On-site

$150 - $225/hr

You will work side-by-side with customer architects, operators, and developers to deeply understand their unique scale challenges, solve complex infrastructure issues together, and translate real ...

New

OneArc

Customer Success Engineer

Mclean, VA · On-site

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

OneArc

Customer Success Engineer

Mclean, VA · On-site

As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc technologies by providing direct subject matter expertise that aligns with their operational and training ...

XDIN

Mechanical Engineer- Chassis

Salem, VA · On-site

We believe in quality support from concept through production, and delivering the best customer ... Utilize demonstrated engineering and develop projects within an area of assignment * Develop ...

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Showing results 41-60

All JobsCustomer Engineer JobsCustomer Engineer Jobs in Virginia

Customer Engineer information

See Virginia salary details

$38.7K

$77.9K

$107.6K

How much do customer engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer engineer in Virginia is $77,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

How much do customer support engineers make?

Customer support engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical environments that require troubleshooting and technical knowledge of tools and systems.

What are the most commonly searched types of Customer Engineer jobs in Virginia?

The most popular types of Customer Engineer jobs in Virginia are:

What are popular job titles related to Customer Engineer jobs in Virginia?

For Customer Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Engineer jobs in Virginia look for?

The top searched job categories for Customer Engineer jobs in Virginia are:

What are popular job titles related to Customer Engineer jobs in VA?

For Customer Engineer jobs in VA, the most frequently searched job titles are:

Customer Engineer jobs near you
Infographic showing various Customer Engineer job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,895 per year, or $37.4 per hour.

Director, Customer Value

Adobe

Mclean, VA • On-site

Other

Posted 3 days ago

New

Adobe rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

38th of 247 rated software companies

Job description

The Challenge

We are seeking a Director of Customer Value to serve as the primary liaison for customer leadership and partner with C-level executives at our largest, most strategic accounts. This role spans the entire post-sales customer lifecycle—ensuring customers achieve their digital transformation goals with Adobe.

As the top-level authority, you will drive alignment and coordination across multiple work streams, including product teams delivering advanced use cases. You will also lead collaboration initiatives with internal account teams. Ultimately, the Director of Customer Value is responsible for positioning customers for success and ensuring they realize measurable business value from the Adobe stack.

What You Will Do
  • Establish strong C-level relationships during the sales cycle to understand key business objectives and metrics, instilling confidence in Adobe's ability to deliver expected outcomes.
  • Act as the primary liaison post-sale between customer executives and Adobe teams (Product, Legal, Engineering, Professional Services, Technical Support, TAM, and Customer Success).
  • Ensure a seamless transition from pre-sales requirements to post-sales execution.
  • Develop and deliver compelling, executive-ready presentations (return on investment and total cost of ownership) to drive value realization discussions.
  • Map current and future business processes to identify and prioritize key use cases and value drivers.
  • Assist customers in navigating organizational changes and implementing effective change strategies.
  • Build customer advocacy for future marketing opportunities such as case studies and events.
What You'll Need to Succeed
  • Ability to influence key partners and lead complex discussions throughout the customer lifecycle.
  • Strong executive presence and presentation skills; comfortable engaging with C-suite leaders (CIO, CMO, CFO, board-level).
  • Self-starter who thrives in a fast-paced environment and can initiate and lead programs independently.
  • Strategic problem solver with a track record of driving business results through customer engagement.
  • Collaborative mentality, especially with Sales, Customer Engineering, Customer Success, and other key partners.
  • Extensive experience in digital transformation, value consulting, or complex technology delivery programs.
  • Passion for technology and digital marketing strategy, with the ability to articulate the path to business value through technology.
  • Working knowledge of Marketing, Engineering, and Product functions, particularly in Data Engineering, Personalization, and Customer Insights

What Adobe employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Adobe logo

About Adobe

Sourced by ZipRecruiter

Adobe for All is our vision to advance diversity, equity, and inclusion (DEI) across our company and in our communities. We’re focused on creating a more diverse and inclusive workforce; unleashing the full potential of every employee; and driving meaningful impact for Adobe, our industry, and society at large. Creativity has the power to unite us and inspire us to change the world. Through a vision we call Creativity for All, we’re empowering millions of people of all ages and backgrounds to express themselves, reach their full potential, and share their diverse perspectives with the world. We’re committed to advancing the responsible use of technology and driving a positive environmental impact through sustainability and climate action. Our innovations are making a significant impact across AI ethics, security, privacy, trust and safety, accessibility, and sustainability.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1982

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