ZipRecruiter

Log In

1

Customer Development Manager Jobs in Rochester, NY

Elderwood

Manager of Business Development

Rochester, NY · On-site

$65K - $80K/yr

Assess customer feedback and help facility leaders develop appropriate action plans * Monitor ... Manager of Business Development: Required * Bachelor's degree in marketing, management, or a ...

next page

Showing results 1-20

All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Rochester, NY

Customer Development Manager information

See Rochester, NY salary details

$10.9K

$89.2K

$182.5K

How much do customer development manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer development manager in Rochester, NY is $89,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $110,500.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Customer Development jobs in Rochester, NY?

The most popular types of Customer Development jobs in Rochester, NY are:

What job categories do people searching Customer Development Manager jobs in Rochester, NY look for?

The top searched job categories for Customer Development Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Development Manager jobs?

Cities near Rochester, NY with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,219 per year, or $42.9 per hour.

Business Development Manager

Arnold Magnetic Technologies Corporation

Rochester, NY • On-site

$120 - $140/hr

Other

Posted 5 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Development Manager

8 days ago Requisition ID: 2149

Salary Range: $120,000.00 To $140,000.00 Annually

Why Join Arnold?

Arnold Magnetic Technologies is a global leader in high-performance magnetic materials and precision magnetic assemblies. Our products are mission-critical to applications across aerospace, defense, energy, medical, and automotive markets. You’ll be joining a team that is enabling innovation in electric propulsion, defense electronics, and advanced weapon systems through cutting‑edge magnetic technology.

Job Summary:

The Business Development Manager (BDM) is responsible for driving revenue growth and market expansion for the Precision Thin Metals Division. This role focuses on identifying new business opportunities, developing strategic customer relationships, and expanding Arnold’s presence in high‑performance applications including aerospace, defense, medical, and industrial markets.

The BDM will leverage deep technical understanding of precision thin metals to position Arnold as a preferred partner for engineered material solutions.

Key Responsibilities

Business Growth & Strategy

  • Identify, develop, and execute strategic growth initiatives for precision thin metals products (e.g., precision strip, foil, and specialty alloys).
  • Build and manage a robust pipeline of new business opportunities aligned with division objectives.
  • Analyze market trends, competitive landscape, and customer needs to guide product and commercial strategy.
  • Support long‑term strategic planning, including target accounts and vertical market expansion.

Customer Development

  • Establish and maintain strong relationships with key OEMs, Tier 1 suppliers, and engineering teams.
  • Engage early in customer design cycles to influence material selection and specifications.
  • Act as the primary commercial interface for new accounts and strategic prospects.
  • Lead negotiations on pricing, contracts, and long‑term agreements.
  • Provide solution selling and support for Precision Thin Metals alloys including Titanium, Stainless Steel, Nickel Alloys, Nickel Iron, Magnetic & Cobalt alloys, NGOES.

Technical & Commercial Leadership

  • Translate customer technical requirements into viable product solutions in collaboration with engineering and operations.
  • Deliver technical presentations and value propositions to customers.
  • Coordinate with internal teams (R&D, manufacturing, quality) to ensure successful project execution.
  • Support quoting, cost modeling, and margin optimization efforts.

Cross‑Functional Collaboration

  • Work closely with Sales, Engineering, Operations, and Product Management to align on customer strategies.
  • Provide voice‑of‑customer insights to inform product development and innovation.
  • Participate in trade shows, industry events, and customer visits.

Qualifications

Education & Experience

  • Bachelor’s degree in Engineering, Business, or related field (Master’s degree preferred).
  • Minimum of 5‑10+ years of experience in business development, technical sales, or account management in metals, materials, or industrial manufacturing (aerospace, defense, medical devices or electronic industries preferred).
  • Strong understanding of specialty alloys, strip/foil processing, or related manufacturing processes (e.g., Titanium, stainless, nickel, cobalt, iron‑based alloys).
  • Proven track record of winning new business and growing strategic accounts.
  • Ability to travel (~30‑50%) domestically and internationally.
  • Proven Experience with CRM tools and pipeline management.
  • Demonstrated success in developing and capturing new business with complex, multi‑stakeholder sales.
  • Technical acumen and ability to communicate complex engineering concepts to diverse audiences.
  • Self‑starter with a strategic mindset and strong execution capabilities.
  • Excellent communication, negotiation, and presentation skills.

Location: (Flexible / Remote with travel)

Arnold Magnetic Technologies is an Equal Opportunity / Affir­mative Action Employer. Minority/Female/Disability/Veteran

#J-18808-Ljbffr

Apply