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Customer Development Associate Jobs in Rochester, NY

AutoNation

Business Development Associate

Hilton, NY · On-site

$38K - $52K/yr

The Business Development Associate is responsible for receiving all incoming sales calls ... Extensive customer service, sales, or telemarketing background * Computer literacy, strong ...

Riverside Payments

Be Seen First

Customer Service Sales Associate

Rochester, NY · On-site

$75K - $95K/yr

Whatever it is you're working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to ...

Savers Value Village

Customer Service Associate

Webster, NY · On-site

$16 - $21.08/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job ... development of our team members. What you get: Comprehensive onboarding and training from day one.

Savers/Value Village

Customer Service Associate

Webster, NY · On-site

$16 - $21.08/hr

Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job ... development of our team members. What you get: Comprehensive onboarding and training from day one.

ConServe

Customer Service Associate

Fairport, NY · On-site

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... foster the development of long term mutually beneficial relationships with our Clients, our ...

Walgreens

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Walgreens

Customer Service Associate

Rochester, NY

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Walgreens

Customer Service Associate

Webster, NY

$13.25 - $18.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Walgreens

Customer Service Associate

Pittsford, NY · On-site

$13.75 - $19/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Walgreens

Customer Service Associate

Rochester, NY · On-site

$15 - $20.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

Walgreens

Customer Service Associate

Canandaigua, NY · On-site

$13.75 - $19/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Training & Personal Development * Attends training and completes PPLs requested by Manager or ...

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Customer Development Associate information

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How much do customer development associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer development associate in Rochester, NY is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $27.50 per hour, depending on experience, location, and employer.

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Rochester, NY?

The most popular types of Customer Development jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Development Associate jobs?

Cities near Rochester, NY with the most Customer Development Associate job openings:

Customer Development Associate jobs near you

Business Development Associate

AutoNation

Hilton, NY • On-site

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

AutoNation rating

6.1

Company rating: 6.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

354th of 740 rated retailers

Job description

The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
What are the day-to-day responsibilities?
  • Receiving inbound sales phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction
  • Attending Sales Department meetings

What are the requirements for this job?
  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

Exciting Benefits and Perks Await You:
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

What AutoNation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoNation

Sourced by ZipRecruiter

AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with \"DRVPNK\" and \"What Drives You, Drives Us.\" AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

1996

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