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Customer Development Manager Jobs in Buffalo, NY

Peerless Inc

Business Development Manager

Buffalo, NY · On-site

Customer & Market Expansion: * Maintain and grow existing customer relationships by identifying new opportunities within named accounts. * Qualify leads based on Peerless' sales strategy and ...

Peerless

Business Development Manager

Buffalo, NY · On-site

Customer & Market Expansion: * Maintain and grow existing customer relationships by identifying new opportunities within named accounts. * Qualify leads based on Peerless' sales strategy and ...

Peerless Inc

Business Development Manager

Buffalo, NY · On-site

$100K - $120K/yr

Customer & Market Expansion: * Maintain and grow existing customer relationships by identifying new opportunities within named accounts. * Qualify leads based on Peerless' sales strategy and ...

GoodLeap

Business Development Manager

Buffalo, NY · On-site

$60 - $100K/hr

The Business Development Manager will be instrumental in helping new Home Improvement Contractors ... Customer Focused * Able to work with minimal supervision Compensation: $60-$100k Additional ...

GoodLeap

Business Development Manager

Buffalo, NY · Remote

$60 - $100K/hr

The Business Development Manager will be instrumental in helping new Home Improvement Contractors ... Customer Focused * Able to work with minimal supervision Compensation: $60-$100k Additional ...

Ryder

Business Development Manager

Buffalo, NY

$80K/yr

Summary The Business Development Manager (BDM) FMS will have responsibility for developing new ... Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities

Ryder

Business Development Manager

Buffalo, NY

$80K/yr

Summary The Business Development Manager (BDM) FMS will have responsibility for developing new ... Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities

Ryder

Business Development Manager

Buffalo, NY

$80K/yr

Summary The Business Development Manager (BDM) FMS will have responsibility for developing new ... Ensure that new customer orientation is completed. Work with DSDs to develop DCC opportunities

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Customer Development Manager information

See Buffalo, NY salary details

$10.7K

$87.6K

$179.2K

How much do customer development manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer development manager in Buffalo, NY is $87,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $108,500.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Customer Development jobs in Buffalo, NY?

The most popular types of Customer Development jobs in Buffalo, NY are:

What are popular job titles related to Customer Development Manager jobs in Buffalo, NY?

For Customer Development Manager jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Customer Development Manager jobs in Buffalo, NY look for?

The top searched job categories for Customer Development Manager jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Customer Development Manager jobs?

Cities near Buffalo, NY with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Buffalo, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,591 per year, or $42.1 per hour.

Business Development Manager

Buffalo Niagara Partnership, Inc.

Buffalo, NY

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Business Development Manager

Location: Buffalo, NY | In Person

Type: Full-Time Compensation: $60,000 base salary + uncapped commission

Target Earnings: $85,000–$90,000 | $100,000+ top-performer potential


About The Buffalo Niagara Partnership

The Buffalo Niagara Partnership (BNP) is Western New York’s regional chamber of commerce dedicated to strengthening the Buffalo Niagara economy by empowering, connecting, and mobilizing the region’s employers.


Position Overview

The Buffalo Niagara Partnership is looking for a Business Development Manager who wants to build relationships, win new business, and grow their professional network across Western New York.

You will own the full sales cycle—from identifying and prospecting new businesses through discovery, proposal, and close. You'll work directly with business owners, executives, and senior decision-makers to understand their priorities and demonstrate how BNP membership can help their organizations grow, connect, and succeed.



Key Responsibilities

New Business Development

  • Build and manage a consistent pipeline of new business opportunities.
  • Prospect businesses throughout Western New York through phone, email, LinkedIn, referrals, networking, and in-person relationship building.
  • Identify and engage business owners, executives, and other senior decision-makers.
  • Conduct discovery meetings to understand each organization's business priorities, challenges, and goals.
  • Present BNP membership solutions and recommend the appropriate level of engagement.
  • Own opportunities from initial outreach through proposal, negotiation, and close.
  • Consistently work toward monthly, quarterly, and annual revenue goals.
  • Develop referral relationships and new sources of business throughout the region.

Member Growth & Retention

  • Manage relationships with a portfolio of existing BNP members.
  • Strengthen those relationships and maintain strong retention.
  • Identify opportunities to expand memberships.
  • Ensure members continue to see value from their investment in BNP.

Sales Discipline

  • Maintain an accurate and current pipeline in HubSpot.
  • Consistently execute prospecting and follow-up activity.
  • Understand where you stand against your revenue goals.
  • Forecast upcoming business and identify gaps in your pipeline.
  • Move opportunities through the sales process with urgency.
  • Take ownership of your results and continuously look for ways to improve.


Qualifications

  • 2+ years of successful B2B sales, business development, or other consultative selling experience.
  • A bachelor's degree is preferred but not required.
  • Curiosity about businesses, industries, and the Western New York economy.
  • Experience managing opportunities and pipeline through a CRM such as HubSpot.
  • Strong follow-up habits and personal accountability.
  • Persistence and resilience when deals don't move as quickly as expected.
  • Strong discovery skills and the ability to ask thoughtful questions before recommending a solution.
  • Confidence communicating with business owners, executives, and senior decision-makers.
  • The ability and willingness to generate their own opportunities through outbound prospecting.
  • A demonstrated history of working toward—and ideally achieving or exceeding—sales or revenue targets.


Compensation

Base Salary: $60,000

Business Development Managers earn an 8% uncapped commission on new first-year membership revenue, in addition to opportunities to earn performance and retention bonuses.

A Business Development Manager achieving expected performance can earn approximately $85,000–$90,000 annually, with $100,000+ earning potential for top performers.

Benefits

  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee assistance program
  • Paid time off and holidays
  • Professional development opportunities
  • Access to many of Western New York's leading businesses, executives, and decision-makers

Apply today to join the Buffalo Niagara Partnership.