Fulfillment Center managers work closely with local branches and the corporate Supply Chain team to ensure that service level agreements (SLAs) and customer expectations are met. Major Tasks ...
Fulfillment Center managers work closely with local branches and the corporate Supply Chain team to ensure that service level agreements (SLAs) and customer expectations are met. Major Tasks ...
Technical Delivery Manager
Doral, FL · On-site
Role: Technical Delivery Manager Location: Miami FL- Hybrid Client: MarLabs / TracFone Mode ... Delivering to delight our customers * Delivering effectivity and driving projects forward on time ...
Technical Delivery Manager
Doral, FL · On-site
Role: Technical Delivery Manager Location: Miami FL- Hybrid Client: MarLabs / TracFone Mode ... Delivering to delight our customers * Delivering effectivity and driving projects forward on time ...
Technical Delivery Manager
Miami, FL · On-site
Role: Technical Delivery Manager Location: Miami FL- Hybrid Client: MarLabs / TracFone Mode ... Delivering to delight our customers * Delivering effectivity and driving projects forward on time ...
Technical Delivery Manager
Miami, FL · On-site
Role: Technical Delivery Manager Location: Miami FL- Hybrid Client: MarLabs / TracFone Mode ... Delivering to delight our customers * Delivering effectivity and driving projects forward on time ...
Delivery Manager
Plano, TX · On-site
Today we still invest heavily in innovation to ensure that we continue to deliver superior customer ... The Delivery Manager provides structure, clarity, and transparency so teams can deliver value ...
Delivery Manager
Plano, TX · On-site
Today we still invest heavily in innovation to ensure that we continue to deliver superior customer ... The Delivery Manager provides structure, clarity, and transparency so teams can deliver value ...
Delivery Manager
Atlanta, GA · On-site
The Delivery Manager (DM) is a clientfacing leader responsible for owning delivery excellence, customer relationships, and commercial outcomes across one or more strategic accounts. This role mirrors ...
Delivery Manager
Atlanta, GA · On-site
The Delivery Manager (DM) is a clientfacing leader responsible for owning delivery excellence, customer relationships, and commercial outcomes across one or more strategic accounts. This role mirrors ...
Customer Delivery Associate
San Luis Obispo, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Quick apply
Customer Delivery Associate
San Luis Obispo, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Customer Delivery Associate
Santa Maria, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Customer Delivery Associate
Santa Maria, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Customer Delivery Associate
Ronkonkoma, NY · On-site
$20/hr
Prepare orders for transport and ensure proper inventory management. * Delivery & Logistics ... Address customer concerns and resolve issues to maintain high satisfaction levels. * Team ...
Quick apply
Customer Delivery Associate
Ronkonkoma, NY · On-site
$20/hr
Prepare orders for transport and ensure proper inventory management. * Delivery & Logistics ... Address customer concerns and resolve issues to maintain high satisfaction levels. * Team ...
Delivery Manager
Haverhill, MA · Hybrid
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Haverhill, MA · Hybrid
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Pleasanton, CA · On-site +1
$60 - $75/hr
Desired Experience 6 -10+ years leading client-facing delivery for CRM or enterprise SaaS programs, including Salesforce implementations, enhancements, and platform optimization initiatives.
Delivery Manager
Pleasanton, CA · On-site +1
$60 - $75/hr
Desired Experience 6 -10+ years leading client-facing delivery for CRM or enterprise SaaS programs, including Salesforce implementations, enhancements, and platform optimization initiatives.
Customer Delivery Associate
Visalia, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Customer Delivery Associate
Visalia, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Delivery Manager
Haverhill, MA · Hybrid
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Haverhill, MA · Hybrid
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Atlanta, GA · On-site
The Delivery Manager (DM) is a clientfacing leader responsible for owning delivery excellence, customer relationships, and commercial outcomes across one or more strategic accounts. This role mirrors ...
Delivery Manager
Atlanta, GA · On-site
The Delivery Manager (DM) is a clientfacing leader responsible for owning delivery excellence, customer relationships, and commercial outcomes across one or more strategic accounts. This role mirrors ...
Delivery Manager
Haverhill, MA · Hybrid
$65K/yr
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Haverhill, MA · Hybrid
$65K/yr
Storage Point Delivery Manager - Supply Maintenance Delivery Location - Essex & Suffolk ... Our customers come from a wide range of backgrounds, and we think our workplace should reflect that.
Delivery Manager
Dallas, TX · On-site
Delivery Manager - Data & AI Managed Services Location: Dallas We are seeking a high-impact ... customer relationship management. The ideal candidate has successfully led large-scale managed ...
Delivery Manager
Dallas, TX · On-site
Delivery Manager - Data & AI Managed Services Location: Dallas We are seeking a high-impact ... customer relationship management. The ideal candidate has successfully led large-scale managed ...
Customer Delivery Associate
Moreno Valley, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Quick apply
Customer Delivery Associate
Moreno Valley, CA · On-site
$20/hr
Manage returns of merchandise * Coordinate with your team to provide excellent customer service ... Deliver a wide variety of items to different addresses and through different routes * Follow routes ...
Customer Delivery Engineer
San Francisco, CA · On-site
$130K - $190K/yr
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer ... Serve as the primary technical interface for customer missions, aligning on objectives, managing ...
Customer Delivery Engineer
San Francisco, CA · On-site
$130K - $190K/yr
Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer ... Serve as the primary technical interface for customer missions, aligning on objectives, managing ...
Delivery Manager
Minneapolis, MN · On-site
$80K - $112K/yr
Positively responding to customer inquiries, complaints and resolving delivery concerns in ... management/supervisory experience * Able to interpret and apply union contracts Physical ...
Delivery Manager
Minneapolis, MN · On-site
$80K - $112K/yr
Positively responding to customer inquiries, complaints and resolving delivery concerns in ... management/supervisory experience * Able to interpret and apply union contracts Physical ...
Customer Delivery Specialist
Portland, OR · On-site
... customers. As a Delivery Driver, you will serve as the "Face of Factory Motor Parts." You will be ... You should also be highly organized with strong time-management and prioritization skills. It is ...
Customer Delivery Specialist
Portland, OR · On-site
... customers. As a Delivery Driver, you will serve as the "Face of Factory Motor Parts." You will be ... You should also be highly organized with strong time-management and prioritization skills. It is ...
Delivery Manager
Atlanta, GA · On-site
Forward-deployed engineers who build shoulder-to-shoulder with customer teams - hands on keyboards ... Role Summary Technical Delivery Managers coordinate and drive complex customer engagement programs ...
Delivery Manager
Atlanta, GA · On-site
Forward-deployed engineers who build shoulder-to-shoulder with customer teams - hands on keyboards ... Role Summary Technical Delivery Managers coordinate and drive complex customer engagement programs ...
Customer Delivery Manager information
See salary details
$50.5K - $57.5K
7% of jobs
$57.5K - $64.6K
7% of jobs
$64.6K - $71.6K
7% of jobs
$73.1K is the 25th percentile. Wages below this are outliers.
$71.6K - $78.7K
14% of jobs
The median wage is $84.3K / yr.
$78.7K - $85.7K
18% of jobs
$85.7K - $92.8K
0% of jobs
$92.8K - $99.8K
0% of jobs
$99.8K - $106.9K
8% of jobs
$106.9K - $113.9K
9% of jobs
$116.2K is the 75th percentile. Wages above this are outliers.
$113.9K - $121K
11% of jobs
$121K - $128K
18% of jobs
$50.5K
$94.4K
$128K
How much do customer delivery manager jobs pay per year?
What is the difference between Customer Delivery Manager vs Customer Service Representative?
| Aspect | Customer Delivery Manager | Customer Service Representative |
|---|---|---|
| Primary Role | Oversees delivery of products/services to customers, manages delivery teams, ensures timely and quality delivery | Handles customer inquiries, provides support, resolves issues related to products/services |
| Required Skills | Project management, logistics, communication, leadership | Communication, problem-solving, product knowledge, empathy |
| Work Environment | Field and office-based, often in logistics or operations departments | Call centers, retail, or office settings |
| Common Certifications | Project management certifications (e.g., PMP), logistics certifications | Customer service certifications, CRM training |
The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.
What jobs make $10,000 a week?
What are the key skills and qualifications needed to thrive as a Customer Delivery Manager, and why are they important?
How does a Customer Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?
What are Customer Delivery Managers?

Full-time
Posted 5 days ago
White Cap rating
7.3
Based on 114 frontline employees who took The Breakroom Quiz
5th of 13 rated diy builders merchants
Job description
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Responsible for overseeing the entire operations of the Metro Fulfillment Center within a specific region or area. This role involves managing teams responsible for fulfillment, inbound and outbound operations, inventory, quality control, and the showroom. Fulfillment Center managers work closely with local branches and the corporate Supply Chain team to ensure that service level agreements (SLAs) and customer expectations are met.
Major Tasks, Responsibilities and Key Accountabilities
• Oversees all operational and resource management personnel activities within a fulfillment center.
• Drives productivity and operational processes, ensuring adherence to expense budgets and operational guidelines.
• Provides effective leadership to the MFC within a specific region, to ensure full compliance with OSHA, DOT, ADA and other governmental regulatory agencies while complying with company policies concerning health and safety.
• Leads a team of assistant managers and supervisors, as well as full-time and part-time staff.
• Oversees human resources processes for the facility including hiring, coaching, training, and performance management and disciplinary actions.
• Oversees the daily operations and organization of the showroom floor for optimized performance.
• Monitors key performance indicators and implements and executes on process improvement action plans (especially for productivity and quality) to address known gaps and mitigate risk of future gaps within the MFC.
Nature and Scope
- Solutions require analysis and investigation.
- Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
- Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel 5% to 20% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally, 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Preferred Qualifications
- Extensive knowledge of operations processes
- Supervisory or people management experience. Extensive OSHA, DOT, ADA regulatory knowledge
- Experience in a senior management role within an operations/distribution/logistics/retail environment
- Experience developing and managing budgets, managing P&L, monitoring regulatory compliance, and analyzing financial/operational data
- Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
What White Cap employees say
Pay
Benefits
Hours and flexibility
Workplace
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About White Cap
Sourced by ZipRecruiter
Industry
Construction materials wholesalers
Company size
501 - 1,000 Employees
Headquarters location
Norcross, GA, US
Year founded
1976