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Customer Delivery Manager Jobs (NOW HIRING)

Lantern

GitHub Delivery Manager

Dallas, TX · On-site

... customers, and the world at large. As a Microsoft services partner, we hold ourselves to the ... GitHub Delivery Manager We are seeking an experienced GitHub Delivery Manager to lead the ...

Apolis

IAM Delivery Manager

Charlotte, NC · On-site

Set up the full lifecycle of IAM projects internally and with customer processes from initiation to closure, ensuring on-time delivery and alignment with business goals. Actively manage and ensure ...

Apolis

IAM Delivery Manager

Responsibilities • Project Delivery Management: - Set up the full lifecycle of IAM projects internally and with customer processes from initiation to closure, ensuring on-time delivery and ...

GHX

Delivery Manager I

OR · Remote

$23.55 - $29.32/hr

The Delivery Manager I role provides excellent customer service to both internal and external customers to help increase the overall adoption and utilization of subscribed Managed Services products ...

Icon plc

Trial Delivery Manager

Blue Bell, PA

... other, customers, patients and suppliers. As a Trial Delivery Manager at ICON, you will be ... responsible for leading and coordinate project activities, ensuring that projects are delivered on ...

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All JobsCustomer Delivery Manager Jobs

Customer Delivery Manager information

See salary details

$50.5K

$94.4K

$128K

How much do customer delivery manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer delivery manager in the United States is $94,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are the key skills and qualifications needed to thrive as a Customer Delivery Manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

How does a Customer Delivery Manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are Customer Delivery Managers?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.
More about Customer Delivery Manager jobs
What cities are hiring for Customer Delivery Manager jobs? Cities with the most Customer Delivery Manager job openings:
What are the most commonly searched types of Customer Delivery jobs? The most popular types of Customer Delivery jobs are:
What states have the most Customer Delivery Manager jobs? States with the most job openings for Customer Delivery Manager jobs include:
What job categories do people searching Customer Delivery Manager jobs look for? The top searched job categories for Customer Delivery Manager jobs are:
Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $94,375 per year, or $45.4 per hour.

Customer Delivery Associate

Ewing Outdoor Supply

Moreno Valley, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Deliver a wide variety of items to different addresses following assigned routes and schedules.

  • Greet and assist customers in the store by answering questions and providing accurate information about products and services.

  • Load, unload, inspect, and operate a delivery vehicle in accordance with safety standards and regulations.

Ewing Outdoor Supply rating

8.8

Company rating: 8.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

27th of 351 rated retail wholesalers

Job description

Location:
Branch #123 - Moreno Valley
6479 Box Springs Blvd
Riverside, CA 92507
Pay: $20 - DOE
We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Responsibilities
  • Go the extra mile to engage customers
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with your team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients' complaints
  • Inform customers about new products and services
  • Follow DOT regulations and safety standards

Requirements
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic math skills
  • Be able to lift 50-70 pounds
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Valid professional driver's license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations

Bonus Points for the Following*
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
  • Knowledge of inventory stocking procedures

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing

We have the 4 C's that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren't for you!

What Ewing Outdoor Supply employees say

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