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Customer Delivery Manager Jobs in Texas (NOW HIRING)

Hearst

Delivery Manager

San Antonio, TX

The Delivery Manager ensures customer satisfaction and retention by scheduling subscriber redeliveries and/or providing subscriber call backs. The Delivery Manager is responsible for supporting the ...

Ericsson

Service Delivery Manager

Plano, TX · On-site

The ideal candidate will serve as a trusted partner to customers and internal stakeholders ... What you will do As a Service Delivery Manager, you will play a pivotal role in ensuring world ...

Staffingine LLC

Delivery Manager

Dallas, TX · On-site

Delivery Manager Job Location: Dallas, USA Job Type: Contract * Manage end-to-end delivery of ... and customer satisfaction. * Collaborate with business, technical, and client stakeholders to ...

o9 Solutions, Inc.

Delivery Manager

Dallas, TX · On-site

$127K - $175K/yr

Continually engage with the customers to manage priorities and expectations * Ensure timely ... deliver enterprise implementations. Education: Bachelor's or Master degree. Skills: * Knowledge of ...

o9 Solutions, Inc.

Delivery Manager

Dallas, TX

$127K - $175K/yr

Continually engage with the customers to manage priorities and expectations * Ensure timely ... deliver enterprise implementations. Education: Bachelor's or Master degree. Skills: * Knowledge of ...

o9 Solutions

Delivery Manager

Dallas, TX · On-site

$127 - $175/hr

Continually engage with the customers to manage priorities and expectations * Ensure timely ... deliver enterprise implementations. Education: Bachelor's or Master degree. Skills: Knowledge of ...

Centre Technologies

Service Delivery Manager

Austin, TX · On-site

$80 - $120/hr

We foster a collaborative environment where consultants work together to deliver tailored ... Manage work distribution and ensuretimelyresolution to customer issues * Identifytrends in reactive ...

Centre Technologies

Service Delivery Manager

Dallas, TX · On-site

$80 - $120/hr

We foster a collaborative environment where consultants work together to deliver tailored ... Manage work distribution and ensuretimelyresolution to customer issues * Identifytrends in reactive ...

Centre Technologies

Service Delivery Manager

Houston, TX · On-site

$80 - $120/hr

We foster a collaborative environment where consultants work together to deliver tailored ... Manage work distribution and ensuretimelyresolution to customer issues * Identifytrends in reactive ...

NTT DATA Services

Technical Delivery Manager

Dallas, TX · On-site

$116K - $193K/yr

We are currently seeking a Technical Delivery Manager to join our team in Dallas, Texas (US-TX), ... Customer satisfaction * Security and compliance adherence * Cost optimization * Team performance ...

Medclinicx

Service Delivery Manager

Austin, TX · On-site

$90 - $130/hr

Our mission is to deliver reliable healthcare technology services that create measurable value for ... Manage customer escalations and coordinate issue resolution. Healthcare Technology Operations

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All JobsCustomer Delivery JobsCustomer Delivery Manager JobsCustomer Delivery Manager Jobs in Texas

Customer Delivery Manager information

See Texas salary details

$47K

$87.9K

$119.3K

How much do customer delivery manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer delivery manager in Texas is $87,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $111,800.00 per year, depending on experience, location, and employer.

What is a customer delivery manager?

Customer Delivery Managers are professionals responsible for ensuring that products or services are delivered to clients efficiently and to the agreed standards. They serve as the main point of contact between the customer and the company during the delivery process, managing project timelines, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with various internal teams, tracking progress, and proactively addressing any obstacles to meet client expectations. Customer Delivery Managers play a crucial role in building long-term relationships with clients by providing a seamless delivery experience.

How does a customer delivery manager typically collaborate with cross-functional teams to ensure successful project outcomes?

Customer Delivery Managers work closely with teams across the organization, such as sales, product development, and support, to ensure projects are delivered on time and meet client expectations. They often serve as the main point of contact between the customer and internal teams, facilitating regular status updates and aligning resources as needed. This role requires strong communication and organizational skills, as well as the ability to manage competing priorities and resolve issues quickly. Effective collaboration is key to fostering client satisfaction and driving long-term business success.

What are the key skills and qualifications needed to thrive as a customer delivery manager, and why are they important?

To thrive as a Customer Delivery Manager, you need expertise in project management, client relationship building, and a solid understanding of service delivery frameworks, often backed by a bachelor's degree in business or a related field. Familiarity with tools like CRM platforms, project management software (e.g., Jira, Asana), and ITIL certification is highly beneficial. Strong communication, problem-solving, and leadership skills set standout professionals apart in this role. These abilities are crucial for ensuring seamless project delivery, managing client expectations, and driving customer satisfaction.

What is the difference between Customer Delivery Manager vs Customer Service Representative?

AspectCustomer Delivery ManagerCustomer Service Representative
Primary RoleOversees delivery of products/services to customers, manages delivery teams, ensures timely and quality deliveryHandles customer inquiries, provides support, resolves issues related to products/services
Required SkillsProject management, logistics, communication, leadershipCommunication, problem-solving, product knowledge, empathy
Work EnvironmentField and office-based, often in logistics or operations departmentsCall centers, retail, or office settings
Common CertificationsProject management certifications (e.g., PMP), logistics certificationsCustomer service certifications, CRM training

The Customer Delivery Manager focuses on coordinating and managing the delivery process to ensure customer satisfaction, often requiring project management skills. In contrast, the Customer Service Representative primarily interacts directly with customers to address inquiries and resolve issues. Both roles are essential in customer experience but differ in scope, responsibilities, and required skills.

What are the most commonly searched types of Customer Delivery jobs in Texas?

The most popular types of Customer Delivery jobs in Texas are:

What are popular job titles related to Customer Delivery Manager jobs in Texas?

For Customer Delivery Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Delivery Manager jobs in Texas look for?

The top searched job categories for Customer Delivery Manager jobs in Texas are:

What cities in Texas are hiring for Customer Delivery Manager jobs?

Cities in Texas with the most Customer Delivery Manager job openings:

Customer Delivery Manager jobs near you
Infographic showing various Customer Delivery Manager job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,924 per year, or $42.3 per hour.

Customer Delivery Head

Keylent Inc

Dallas, TX • On-site

Other

Re-posted 15 hours ago

Job description

Customer Delivery Head TECHM-JOB-31285
Job Title: Oracle Service Delivery Manager
Location: Dallas, TX
Job Description:
  • Overall, 20 plus years of IT ( Oracle ERP ) experience and minimum 10 years' experience in managing large teams (50+) as part of an IT Service Delivery organization.
  • Excellent knowledge of Oracle Applications (for example, E-Business Suite, SaaS ERP -SCM,FIN HCM,MFG) & Other 3rd party application
  • Coordination of support resources & inflight project team , as well as, facilitating the communication with customers, internal partners, and vendors.
  • Lead team training to ensure team is familiar with IT service delivery processes and best practices. Maintain knowledge set and capabilities of team functions,
  • Operations Support and People Management.
  • Manage and Oversee 24x7 Support Operations delivered by a Global Team.
  • Design and follow appropriate governance model/plan for SLA based support contracts.
  • Drive cross functional & technical interaction to ensure successful and timely delivery of high-quality support services.
  • Ensure that systems, processes, and methodologies, as specified, are followed to ensure effective monitoring, control and support of service delivery.
  • Manage regular internal and customer facing operational reporting including system uptime and utilization, incident management, resource forecasting and utilization and overall account status.
  • Define and implement the required processes to enable the functioning of a global support center.
  • Ensure excellence in service delivery to ensure customer satisfaction and minimize down time. Identify areas for process improvement to ensure that teams are improving performance and service quality. Lead efforts at client engagements and across to implement and measure the improvements.
  • Track, manage, negotiate, and maintain client SOWs (Statements of Work), budgets, and project resource timesheets.
  • Communicate potential needs for change orders with clients based upon new support needs or projects.
Keylent logo

About Keylent

Sourced by ZipRecruiter

Keylent Inc, based in Wilmington, DE, US, operates in the dynamic IT services and solutions industry. Their official platform, keylent.com, further details their robust suite of services which primarily comprise software consulting, quality assurance, project management, and business intelligence. Keylent Inc has been an integral part of the industry since its inception, serving diverse clients with their specialized, innovative IT solutions. This customer-centric firm is founded on the core values of reliability, integrity, and zealous innovation. Their mission is to empower businesses in navigating the complex technological landscape with ease, efficiency, and confidence. Notably, Keylent Inc has been recognized for its commitment to exceptional service delivery and the profound impact of its solutions in facilitating business growth.

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Wilmington, DE, US

Year founded

2010

Social media

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