Customer Delivery Manager Jobs in Tennessee (NOW HIRING)

Job#: 3042993
Job Description:
Delivery Manager
Location: Brentwood, Tennessee (Onsite or remote if candidate can work central time zone)
Role Overview
We are seeking an experienced Technical Engineering Manager to drive project execution, lead engineering teams, and coordinate between cross-functional groups. This role is responsible for ensuring the successful delivery of business-critical initiatives by facilitating communication, managing stakeholder expectations, and maintaining operational excellence throughout the software development lifecycle. The position involves working with both onshore and offshore teams to resolve technical challenges and deliver high-quality results.
Key Responsibilities

• Lead and oversee the delivery of strategic projects, including coordinating with multiple development teams and participating in daily Agile stand-up meetings.
• Monitor project activities, milestones, risks, and dependencies to ensure timely delivery.
• Gather, analyze, and communicate project status updates to leadership and key stakeholders.
• Partner closely with Project Managers to maintain project schedules, priorities, and resource alignment.
• Coordinate handoffs between Development, Quality Assurance, and Operations teams.
• Oversee testing activities, validate execution plans, and ensure high-quality deliverables.
• Track, manage, and resolve defects while driving continuous improvement initiatives.
• Collaborate with Solution Architects to review technical requirements and align solutions with business objectives.
• Facilitate communication and collaboration between onsite teams and offshore resources.
• Ensure adherence to SDLC processes and quality standards.

Required Qualifications
Experience: 10 years of professional experience, including a background in digital and ecommerce environments.
Technical Skills:

• Cloud and Azure
• Technical Project Management
• Agile/Scrum Methodologies
• Software Development Lifecycle (SDLC)
• Stakeholder Management
• Defect & Issue Management
• Risk Management
• Offshore Team Management

Leadership Responsibilities

• Serve as a technical leader and mentor for engineering teams.
• Manage and guide engineers through project delivery and technical challenges.
• Support team development through coaching, performance management, and knowledge sharing.
• Foster a culture of collaboration and accountability.
• Act as the primary point of contact between technical teams, business stakeholders, and leadership.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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