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Sap+Service+Delivery+Manager Jobs (NOW HIRING)

Refresco

Service Delivery Manager

Tampa, FL · On-site

Experience in manufacturing environments and SAP landscapes is strongly preferred. Essential ... The Service Delivery Manager implements and operates a structured governance model, including a ...

Refresco

Service Delivery Manager

Tampa, FL · On-site

Experience in manufacturing environments and SAP landscapes is strongly preferred. Essential ... The Service Delivery Manager implements and operates a structured governance model, including a ...

AceStack

Service Delivery Manager

Draper, UT

Role - Service Delivery Manager Location: Draper, Salt Lake City (Onsite) Fulltime Service Delivery Manager The Infrastructure Service Delivery Manager in the Banking, Financial Services, and ...

Proofpoint

Service Delivery Manager

Washington, DC

The Service Delivery Manager focuses on operational excellence, structured execution, and cross functional coordination, working effectively within a matrixed, shared resource environment. The ideal ...

Guru Schools

Service Delivery Manager

San Jose, CA

Service Delivery Manager Location : SAN JOSE, CA (Onsite) Need a Service Delivery Manager who should have experience in projects like Data warehouse or lake implementations. BI and reporting platform ...

SIS LLC

Service Delivery Manager

Duluth, GA · On-site

SERVICE DELIVERY MANAGER SIS, LLC, a Microsoft Certified Partner, leads the industry in providing Microsoft ERP solutions to the construction sector. At SIS, success in the Project and Service ...

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$29K

$93.9K

$160.5K

How much do sap+service+delivery+manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for sap+service+delivery+manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a SAP Service Delivery Manager?

As a SAP Service Delivery Manager, your daily responsibilities include overseeing the delivery and support of SAP solutions for clients, coordinating with both onsite and offshore teams, and ensuring service level agreements (SLAs) are met. You will monitor system performance, handle incident management, proactively resolve issues, and regularly communicate updates to stakeholders. Additionally, you’ll often collaborate with project managers, business analysts, and technical teams to implement improvements and support business objectives. This role demands a mix of hands-on technical oversight and exceptional client management skills.

What is a SAP Service Delivery Manager job?

A SAP Service Delivery Manager oversees the delivery of SAP services and solutions, ensuring they meet client requirements and business objectives. They coordinate teams, manage service levels, and ensure smooth system operations while maintaining compliance with SLAs. Their role involves stakeholder management, problem resolution, and continuous service improvement to enhance efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Sap Service Delivery Manager position, and why are they important?

To thrive as a SAP Service Delivery Manager, you need expertise in SAP modules, project management, and IT service delivery, typically backed by a bachelor’s degree in Information Technology or related fields. Familiarity with ITIL frameworks, SAP Solution Manager, and certifications such as PMP or SAP certification are often required. Strong interpersonal skills, leadership, and the ability to manage client relationships and cross-functional teams are highly valued. These competencies are critical to ensuring seamless SAP operations, client satisfaction, and successful implementation of business solutions.

More about Sap Service Delivery Manager jobs
What job categories do people searching Sap+Service+Delivery+Manager jobs look for? The top searched job categories for Sap+Service+Delivery+Manager jobs are:
Sap Service Delivery Manager jobs near you

Service Delivery Manager-SAP

Purple Drive Technologies

Austin, TX • On-site

Full-time

Posted 5 days ago

Job description

Overview:
ROLE: Service Delivery Manager-SAP
LOCATION: Austin, TX
Role Overview
The Service Delivery Manager will be responsible for end-to-end delivery of SAP managed services, ensuring SLA compliance, service quality, and continuous improvement across incidents, problems, changes, capacity, and financial management.
Key Requirements
• Strong understanding of SAP landscapes and modules (ECC, S/4HANA, BTP, Fiori, PI/PO, Solution Manager)
• Knowledge of SAP Basis fundamentals including system monitoring, transports, performance, and user/security management
• Experience working with SAP AMS (Application Management Services) environments
• Good understanding of ITIL processes - Incident, Problem, and Change Management
• Experience managing SLAs, OLAs, KPIs, and service dashboards
• Ability to coordinate with SAP functional teams, ABAP developers, and Basis teams
• Exposure to SAP Cloud/BTP and hybrid landscapes (preferred)
• Experience managing customer escalations, governance meetings, and service performance reporting
Key Responsibilities
• Manage service governance cadence including weekly/monthly reviews, SLA tracking, and compliance reporting
• Act as the primary customer contact for escalations and relationship management
• Oversee incident, problem, and change management processes including major incident handling
• Coordinate cross-functional teams, vendors, and third-party partners
• Drive continuous service improvement initiatives, automation, and cost optimization
• Manage service financials including budgets, forecasts, and invoicing
• Maintain risk registers, compliance documentation, and DR/BCP readiness
• Publish service dashboards, executive reports, and performance summaries

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