Service Delivery Manager
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
Boise, ID · On-site
Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact and ensuring ongoing client ...
The consultant will work closely with business and technical teams to deliver SAP Service Cloud solutions, gather requirements, configure the system, and support testing and deployment activities.
The consultant will work closely with business and technical teams to deliver SAP Service Cloud solutions, gather requirements, configure the system, and support testing and deployment activities.
Bellevue, WA · On-site
10+ Years of Experience • In-depth knowledge of CRM business processes in Service Cloud Utilities ... SAP Utilities Customer Service processes • MIMO process • Address management • Utilities ...
Bellevue, WA · On-site
10+ Years of Experience • In-depth knowledge of CRM business processes in Service Cloud Utilities ... SAP Utilities Customer Service processes • MIMO process • Address management • Utilities ...
The Global Service Delivery Manager will be responsible for managing and delivering services in the scope of building, maintaining, and enhancing internal software supporting multiple business ...
The Global Service Delivery Manager will be responsible for managing and delivering services in the scope of building, maintaining, and enhancing internal software supporting multiple business ...
Lisle, IL · On-site
$130K - $140K/yr
Oversee SAP service delivery and system integration efforts to ensure compliance with client expectations, service level agreements (SLAs), and key performance indicators (KPIs). * Monitor and ...
Lisle, IL · On-site
$130K - $140K/yr
Oversee SAP service delivery and system integration efforts to ensure compliance with client expectations, service level agreements (SLAs), and key performance indicators (KPIs). * Monitor and ...
The Global Service Delivery Manager will be responsible for managing and delivering services in the scope of building, maintaining, and enhancing internal software supporting multiple business ...
The Global Service Delivery Manager will be responsible for managing and delivering services in the scope of building, maintaining, and enhancing internal software supporting multiple business ...
$135 - $165K/day
We are a growing Managed IT Services Provider looking for an experienced MSP Service Delivery Manager to lead service operations, support our technical team, manage client relationships, and help ...
$135 - $165K/day
We are a growing Managed IT Services Provider looking for an experienced MSP Service Delivery Manager to lead service operations, support our technical team, manage client relationships, and help ...
Cincinnati, OH · On-site +1
$93K - $224K/yr
Service Delivery Manager (SDM) At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world ...
Cincinnati, OH · On-site +1
$93K - $224K/yr
Service Delivery Manager (SDM) At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world ...
Seattle, WA · On-site
$120K - $140K/yr
Delivery & Operations: Run Incident/Request/Problem/Change (ITIL), own SLAs/SLOs & error budgets, publish service dashboards; plan & execute PUM images, PeopleTools upgrades, tax updates; manage ...
Seattle, WA · On-site
$120K - $140K/yr
Delivery & Operations: Run Incident/Request/Problem/Change (ITIL), own SLAs/SLOs & error budgets, publish service dashboards; plan & execute PUM images, PeopleTools upgrades, tax updates; manage ...
Service Management(CS), including Service Notifications, Service Orders, account assignment, credit/debit memo processing. * Strong knowledge of Sales functions including SAP SD; * Working knowledge ...
Service Management(CS), including Service Notifications, Service Orders, account assignment, credit/debit memo processing. * Strong knowledge of Sales functions including SAP SD; * Working knowledge ...
Cincinnati, OH · On-site +1
$88K - $207K/yr
About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Cincinnati, OH · On-site +1
$88K - $207K/yr
About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Cincinnati, OH · On-site +1
$88K - $207K/yr
About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Cincinnati, OH · On-site +1
$88K - $207K/yr
About the job you're considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
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Columbus, OH · On-site
Service Delivery Manager Location: Columbus is preferred, also open to Minnetonka, MN, or Chicago, IL Contract to Hire This team supports ACH, EDI, mainframe Wire components, and Integrated ...
The Role The Service Delivery Manager acts as the client's advocate, ensuring services and products meet expectations while driving adoption and performance. They monitor delivery quality, resolve ...
The Role The Service Delivery Manager acts as the client's advocate, ensuring services and products meet expectations while driving adoption and performance. They monitor delivery quality, resolve ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
The Service Delivery Manager (SDM) is the single point of accountability and customer success leader for all services delivered by Global Services and sub-contractors into a designated customer ...
Boise, ID · On-site
Job Summary: A career as a Sr. Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Boise, ID · On-site
Job Summary: A career as a Sr. Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers ...
Cincinnati, OH · On-site +1
$103K - $242K/yr
About the job you\'re considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Cincinnati, OH · On-site +1
$103K - $242K/yr
About the job you\'re considering The Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...
Service Management(CS), including Service Notifications, Service Orders, account assignment, credit/debit memo processing. Strong knowledge of Sales functions including SAP SD; working knowledge of ...
Service Management(CS), including Service Notifications, Service Orders, account assignment, credit/debit memo processing. Strong knowledge of Sales functions including SAP SD; working knowledge of ...
$29K - $41K
5% of jobs
$41K - $52.9K
12% of jobs
$57.6K is the 25th percentile. Wages below this are outliers.
$52.9K - $64.9K
20% of jobs
$64.9K - $76.8K
12% of jobs
The median wage is $79.2K / yr.
$76.8K - $88.8K
5% of jobs
$88.8K - $100.7K
7% of jobs
$100.7K - $112.7K
6% of jobs
$122.4K is the 75th percentile. Wages above this are outliers.
$112.7K - $124.6K
9% of jobs
$124.6K - $136.6K
12% of jobs
$136.6K - $148.5K
9% of jobs
$148.5K - $160.5K
3% of jobs
$29K
$93.9K
$160.5K
As a SAP Service Delivery Manager, your daily responsibilities include overseeing the delivery and support of SAP solutions for clients, coordinating with both onsite and offshore teams, and ensuring service level agreements (SLAs) are met. You will monitor system performance, handle incident management, proactively resolve issues, and regularly communicate updates to stakeholders. Additionally, you’ll often collaborate with project managers, business analysts, and technical teams to implement improvements and support business objectives. This role demands a mix of hands-on technical oversight and exceptional client management skills.
A SAP Service Delivery Manager oversees the delivery of SAP services and solutions, ensuring they meet client requirements and business objectives. They coordinate teams, manage service levels, and ensure smooth system operations while maintaining compliance with SLAs. Their role involves stakeholder management, problem resolution, and continuous service improvement to enhance efficiency and customer satisfaction.
To thrive as a SAP Service Delivery Manager, you need expertise in SAP modules, project management, and IT service delivery, typically backed by a bachelor’s degree in Information Technology or related fields. Familiarity with ITIL frameworks, SAP Solution Manager, and certifications such as PMP or SAP certification are often required. Strong interpersonal skills, leadership, and the ability to manage client relationships and cross-functional teams are highly valued. These competencies are critical to ensuring seamless SAP operations, client satisfaction, and successful implementation of business solutions.
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Software development
1,001 - 5,000 Employees
Boise, ID, US
2004