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Sap+Service+Delivery+Manager Jobs (NOW HIRING)

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

WheelHouse IT

Service Delivery Manager

Fort Lauderdale, FL · On-site

$65K - $90K/yr

WheelHouse IT is seeking a Service Delivery Manager to join our Operations team. This is a vital role focused on the intersection of client satisfaction, process efficiency, and team mentorship. In ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

HireTalent

Service Delivery Manager

Carrollton, TX · On-site

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Overview We are seeking a highly driven Service Delivery Manager (SDM) to ...

ASAR Digital

SAP Solutions Engineer

Lisle, IL · On-site

Identify, track, and resolve technical risks and issues across SAP development projects, maintaining project timelines and quality standards. • Oversee SAP service delivery and system integration ...

Artech, LLC

Service Delivery Manager

Austin, TX · Hybrid

$100K - $140K/yr

Service Delivery Manager Location: West Coast / Bay area CA or Austin TX Salary Range: $100,000-$140,000/yr plus 15% bonus Position Summary The Service Delivery Manager (SDM) is the primary leader ...

CYNET SYSTEMS

Service Delivery Manager

Richmond, VA · On-site

$50/hr

... e delivery experience. * Hands-on leadership of P1/P2 major incidents in business-critical environments. * Strong ITIL Incident, Major Incident, and Problem Management expertise. * Excellent ...

Datavant

Service Delivery Manager

$72K - $78K/yr

Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...

bswift

Service Delivery Manager

We are seeking a Service Delivery Manager - Evive to support our clients and ensure exceptional delivery of this platform. WHAT YOU'LL DO The Service Delivery Manager - Evive is responsible for ...

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Sap Service Delivery Manager information

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$29K

$93.9K

$160.5K

How much do sap+service+delivery+manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for sap+service+delivery+manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a SAP Service Delivery Manager?

As a SAP Service Delivery Manager, your daily responsibilities include overseeing the delivery and support of SAP solutions for clients, coordinating with both onsite and offshore teams, and ensuring service level agreements (SLAs) are met. You will monitor system performance, handle incident management, proactively resolve issues, and regularly communicate updates to stakeholders. Additionally, you’ll often collaborate with project managers, business analysts, and technical teams to implement improvements and support business objectives. This role demands a mix of hands-on technical oversight and exceptional client management skills.

What is a SAP Service Delivery Manager job?

A SAP Service Delivery Manager oversees the delivery of SAP services and solutions, ensuring they meet client requirements and business objectives. They coordinate teams, manage service levels, and ensure smooth system operations while maintaining compliance with SLAs. Their role involves stakeholder management, problem resolution, and continuous service improvement to enhance efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Sap Service Delivery Manager position, and why are they important?

To thrive as a SAP Service Delivery Manager, you need expertise in SAP modules, project management, and IT service delivery, typically backed by a bachelor’s degree in Information Technology or related fields. Familiarity with ITIL frameworks, SAP Solution Manager, and certifications such as PMP or SAP certification are often required. Strong interpersonal skills, leadership, and the ability to manage client relationships and cross-functional teams are highly valued. These competencies are critical to ensuring seamless SAP operations, client satisfaction, and successful implementation of business solutions.

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Sap Service Delivery Manager jobs near you

Service Delivery Manager

Chain IQ

Jersey City, NJ • On-site

Full-time

Posted 4 days ago

Job description

At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
About the Role
We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the effective delivery of Managed Services across the assigned scope.
You will act as the primary interface between local stakeholders and the global delivery organization, ensuring that services are delivered in line with agreed expectations, performance standards, and governance frameworks. In addition, you will support the global sourcing community by facilitating coordination, alignment, and continuous improvement.
Key Responsibilities
1. Service Delivery Management (Core Accountability)
  • Own and oversee the end-to-end delivery of Managed Services within the assigned scope
  • Ensure services are delivered in line with contractual commitments, SLAs, and performance targets
  • Monitor and track service performance, KPIs, and delivery outcomes
  • Identify and proactively address delivery risks, issues, and escalations
  • Drive service quality, efficiency, and stakeholder satisfaction
  • Act as the central coordination point across delivery teams and functions for your geography

2. Stakeholder Management & Interface Role
  • Serve as the primary point of contact for local business stakeholders
  • Ensure clear communication, alignment of expectations, and responsiveness
  • Translate business needs into actionable requests for delivery teams
  • Facilitate collaboration between stakeholders and global delivery teams
  • Manage escalations and ensure timely resolution

3. Governance & Performance Management
  • Support and participate in governance forums and operational review meetings
  • Provide structured reporting on service delivery, performance, and improvement actions
  • Ensure transparency on pipeline, workload, and delivery status

4. Global Sourcing Community Support
  • Support the coordination and effectiveness of a global sourcing community
  • Facilitate alignment between regional demand and global delivery capabilities
  • Promote adoption of standard processes, tools, and ways of working (without owning sourcing execution)
  • Contribute to knowledge sharing and continuous improvement initiatives
  • Act as a connector between local needs and global expertise

5. Continuous Improvement & Operational Excellence
  • Identify opportunities to improve service delivery, processes, and stakeholder experience
  • Support implementation of process enhancements and operating model improvements
  • Drive adoption of tools, reporting standards, and best practices
  • Contribute to building a high-performing and scalable service delivery environment

Qualifications & Experience
  • Bachelor's degree in Business, Supply Chain, or related field
  • 10 years of experience in service delivery, account management, or procurement environments
  • Proven experience managing service performance, stakeholders, and delivery governance
  • Experience in global or cross-regional environments
  • Understanding of procurement needs is a must have
  • Ability to speak with senior leadership

Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let's shape the future of procurement - together.
Chain IQ - Create. Lead. Make an impact.
Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.

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