ZipRecruiter

Log In

1

Csr Dispatch Jobs (NOW HIRING)

Arrow Workforce Solutions

Be Seen First

Customer Service Representative/Dispatcher

Yolo, CA · On-site

$21/hr

Customer Service Representative /Dispatcher Location: CA 95697 Schedule: 11AM-730PM Mon-Sat ... Conduct driver check-ins and assist with dispatch coordination * Review delivery photos and verify ...

New

Mac Vik Plumbing

Customer Service Representative

Golden, CO · On-site

$16.50 - $22.50/hr

Supporting each CSR and Dispatcher Qualifications Previous Customer Service (CSR) experience (HVAC/plumbing industry experience is a plus) Strong communication and multitasking skills Excellent phone ...

next page

Showing results 1-20

All JobsCsr Dispatch Jobs

Csr Dispatch information

See salary details

$9

$18

$26

How much do csr dispatch jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for csr dispatch in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. The hiring process can be competitive due to the importance of the role and the need for quick decision-making under pressure.

What are CSR Dispatch jobs?

CSR Dispatch jobs refer to roles where individuals serve as Customer Service Representatives (CSRs) with a focus on dispatching. These professionals are responsible for communicating with customers, taking service requests, and coordinating the dispatch of technicians, drivers, or service personnel to various locations. Their duties often include scheduling, tracking service calls, providing updates to customers, and ensuring efficient operations. Strong communication, organization, and problem-solving skills are essential for success in this role.

What does a CSR dispatcher do?

A CSR dispatcher coordinates and assigns delivery or service requests to drivers or technicians, ensuring timely and efficient operations. They communicate with field staff, monitor schedules, and use dispatch software to manage routes and updates, often working in a fast-paced environment. Strong communication skills and familiarity with dispatch tools are essential for this role.

What qualifications do I need to be a truck dispatcher?

To be a truck dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with transportation management software. Some employers prefer experience in logistics or trucking, and knowledge of regulations and routes is beneficial.

What are the key skills and qualifications needed to thrive as a CSR Dispatch, and why are they important?

To thrive as a CSR Dispatch, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software systems, CRM platforms, and basic office technology is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are crucial soft skills. These competencies ensure efficient coordination between clients and field teams, leading to timely service delivery and customer satisfaction.

What is the highest paid dispatcher?

The highest paid dispatchers are typically experienced emergency or transportation dispatchers working in specialized industries such as aviation, maritime, or logistics, with salaries reaching over $70,000 annually. Factors influencing pay include industry, location, certifications, and years of experience, with some top earners in management or supervisory roles earning higher salaries.

What are the typical challenges faced by a CSR Dispatch and how can they be managed effectively?

CSR Dispatch professionals often encounter challenges such as handling high call volumes, managing urgent requests, and coordinating effectively between customers and field teams. To manage these effectively, strong organizational skills, clear communication, and the ability to prioritize tasks under pressure are essential. Building good relationships with both customers and internal teams helps resolve issues quickly, while using dispatch software efficiently streamlines workflow and reduces errors. Continuous training and feedback can also help CSR Dispatch staff adapt to evolving procedures and technology.

What is the difference between Csr Dispatch vs Customer Service Representative?

AspectCsr DispatchCustomer Service Representative
Primary RoleCoordinate and dispatch service requests, manage logisticsAssist customers with inquiries, provide product/service information
Work EnvironmentField operations, logistics centers, call centersCall centers, retail, office settings
Required SkillsCommunication, scheduling, problem-solvingCommunication, customer handling, problem-solving
CertificationsNone typically required, logistics knowledge helpfulNone typically required, customer service skills emphasized

While both roles involve communication and problem-solving, Csr Dispatch focuses on coordinating service requests and logistics, whereas Customer Service Representatives primarily assist customers directly with inquiries and support. Understanding these differences helps job seekers identify the right career path in customer service and dispatch roles.

More about Csr Dispatch jobs
What states have the most Csr Dispatch jobs? States with the most job openings for Csr Dispatch jobs include:
What job categories do people searching Csr Dispatch jobs look for? The top searched job categories for Csr Dispatch jobs are:
Csr Dispatch jobs near you
Infographic showing various Csr Dispatch job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Dispatcher/ Customer Service Representative (CSR)

Dispatcher/ Customer Service Representative (CSR)

Mr. Rooter

Anaheim, CA • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life

Posted 22 days ago

Job description

Join the Mr. Rooter Plumbing Team!
Are you organized, customer-focused, and thrive in a fast-paced environment? Mr. Rooter Plumbing is looking for a dependable and motivated Dispatcher / Customer Service Representative (CSR) to join our growing team!
This role is essential to the success of our daily operations by providing excellent customer service, managing technician schedules, coordinating service calls, and ensuring smooth communication between customers and field technicians.
If you are detail-oriented, professional, and enjoy helping people, we would love to meet you!
Compensation
Competitive hourly pay based on experience, skill level, and qualifications.
What You'll Do
  • Answer incoming customer calls professionally and courteously.
  • Schedule plumbing service appointments and maintain technician calendars.
  • Dispatch technicians efficiently based on availability, location, and urgency of calls.
  • Communicate job details clearly to technicians and customers.
  • Follow up with customers regarding appointments, estimates, and completed work.
  • Maintain accurate customer records, job notes, invoices, and documentation.
  • Assist with rescheduling, emergency requests, and routing changes as needed.
  • Monitor technician progress throughout the day and adjust schedules accordingly.
  • Support office operations and administrative tasks when necessary.
  • Deliver exceptional customer service and maintain a positive, professional attitude.

What We're Looking For
  • Previous dispatching, customer service, call center, or office experience preferred
  • Strong communication and multitasking skills
  • CSR/ Dispatching Plumbing experience a plus!
  • Excellent organizational and time management abilities
  • Ability to remain calm and professional in a fast-paced environment
  • Comfortable using computers, scheduling software, and multiple phone systems
  • Strong problem-solving and customer service skills
  • Dependable, detail-oriented, and team-focused
  • Plumbing or home service industry experience is a plus

Why Join Mr. Rooter Plumbing?
What We Offer:
Professional advancement through sponsored training and continuous development
Health & wellness package including medical, dental, vision, short-term disability, and life coverage
Flexible scheduling options
Every Other Weekend Off
Closed Sundays
Stable, year-round work
Company-wide family events and team celebrations
Supportive team environment and growth opportunities
Ready to Join the Team?
Apply Within Today!

Apply