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Csat Jobs (NOW HIRING)

Kikoff

CX Strategy Associate

San Francisco, CA

$19.50 - $26/hr

This role also contributes to shaping how we measure and optimize customer experience, including areas like contact rate, CSAT, and customer risk signals. This is a high-ownership role with exposure ...

Dobson Fiber

Vice President, Customer Care

Oklahoma City, OK · On-site

$113K - $145K/yr

The top first-year mandate is to establish core NPS and CSAT programs, robust performance scorecards and dashboards, and a durable workforce management operating rhythm grounded in clear, consistent ...

Dobson Fiber

Vice President, Customer Care

Oklahoma City, OK · On-site

$128K - $164K/yr

The top first-year mandate is to establish core NPS and CSAT programs, robust performance scorecards and dashboards, and a durable workforce management operating rhythm grounded in clear, consistent ...

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All JobsCsat Jobs

Csat information

See salary details

$44K

$103.8K

$166.5K

How much do csat jobs pay per year?

As of Jun 16, 2026, the average yearly pay for csat in the United States is $103,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $166,500.00 per year, depending on experience, location, and employer.

What is the difference between Csat vs Customer Service Representative?

AspectCsatCustomer Service Representative
Required CredentialsOften none or basic certificationsHigh school diploma; sometimes additional training
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Industry UsageCustomer satisfaction measurement roleDirect customer interaction role
Search/Comparison IntentUnderstanding customer satisfaction metricsCustomer support jobs, roles in customer service

Csat (Customer Satisfaction Score) is a metric used to evaluate customer satisfaction levels, often collected through surveys. A Customer Service Representative (CSR) is a role responsible for directly assisting customers. While Csat measures the quality of service provided, a CSR is the individual delivering that service. Both are integral to customer service but serve different functions within the industry.

What are CSAT roles?

CSAT roles refer to positions focused on Customer Satisfaction (CSAT), which involves measuring and improving how happy customers are with a company's products, services, or support. People working in CSAT typically collect feedback, analyze satisfaction data, and implement strategies to enhance the customer experience. These roles are common in customer service, support, and success teams and are crucial for maintaining high customer retention and loyalty. CSAT specialists often collaborate with various departments to address issues and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction (CSAT) Analyst, and why are they important?

To thrive as a Customer Satisfaction (CSAT) Analyst, you need strong analytical skills, attention to detail, and experience with customer service metrics, typically supported by a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and CRM systems is commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you interpret feedback and collaborate with various teams. These skills are crucial for accurately measuring customer satisfaction and driving improvements that enhance overall customer experience.

What are some common challenges faced by professionals working in Customer Satisfaction (CSAT) roles, and how can they address them effectively?

Professionals in CSAT roles often encounter challenges such as managing high volumes of customer feedback, addressing negative responses constructively, and ensuring timely follow-up on issues. These roles require strong communication skills and the ability to remain empathetic and solution-oriented, even in the face of criticism. Successful CSAT professionals leverage data analysis tools to identify trends, collaborate closely with customer service and product teams, and prioritize continuous improvement to enhance the overall customer experience.

What is CSAT in therapy?

CSAT in therapy typically refers to Customer Satisfaction (CSAT) scores used to measure client satisfaction with mental health services. It involves collecting feedback through surveys to evaluate the quality of care and improve service delivery. For therapists, understanding CSAT helps ensure client needs are met and treatment outcomes are positive.

What is a CSAT in Korea?

A CSAT in Korea typically refers to Customer Satisfaction (CSAT) scores used to measure how satisfied customers are with a company's products or services. For customer service roles, such as CSAT analysts or representatives, maintaining high CSAT scores is essential and often involves skills in communication, problem-solving, and data analysis. These scores are used to evaluate performance and improve service quality.

What does CSAT mean in business?

In a customer service role, CSAT (Customer Satisfaction Score) is a key metric used to measure how satisfied customers are with a company's products or services. It is typically collected through surveys asking customers to rate their experience, and it helps businesses evaluate and improve service quality. CSAT scores are often used alongside other metrics like NPS and FCR to assess overall customer experience.

What does CSAT stand for in mental health?

In the context of a Customer Satisfaction (CSAT) role related to mental health, CSAT stands for Customer Satisfaction score, which measures clients' or patients' satisfaction with services provided. It is often used to evaluate the quality of care and improve service delivery in mental health organizations. CSAT scores are typically collected through surveys and are important for maintaining quality standards in the field.
More about Csat jobs
What cities are hiring for Csat jobs? Cities with the most Csat job openings:
What states have the most Csat jobs? States with the most job openings for Csat jobs include:
What job categories do people searching Csat jobs look for? The top searched job categories for Csat jobs are:
Csat jobs near you
Infographic showing various Csat job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $103,802 per year, or $49.9 per hour.
K-12 School Maintenance Mechanic (Multiple Buildings)

K-12 School Maintenance Mechanic (Multiple Buildings)

Charter School for Applied Technologies

Buffalo, NY • On-site

$44K - $50K/yr

Full-time

Posted 11 days ago

Job description

Position Type:
Maintenance/Custodial/Maintenance General
Date Posted:
5/7/2026
Location:
CSAT Elementary School
POSITION: K-12 SchoolMaintenance Mechanic (Multiple Buildings)
SCHOOL YEAR: 2025-26
WAGE/HOUR STATUS: Non-exempt
Our Mission:
The Charter School for Applied Technologies prepares students to attain family-sustaining careers by integrating career exploration and a lifelong learning culture.
The Charter School for Applied Technologies (CSAT) opened its doors in 2001 as a 700-student school serving grades K-6. Today, CSAT is a busy campus consisting of three distinct buildings (Elementary, Middle and High Schools), that host approximately 2,300 students from 19 different school districts throughout WNY.
Why CSAT?
We are a team inspired by our mission of preparing students to attain family-sustaining careers. If you are looking for a supportive culture providing professional development, training, and mentorship, this could be the place for you! Working as part of a team, you can make a positive and profound difference in the lives of the students we serve. Offering extensive classroom support and assistance with curriculum and instruction, we seek ambitious, creative, and dedicated staff to help make our vision a reality.
Job Summary
The Maintenance Mechanic is responsible for upholding well-maintained and safe school facilities for CSAT staff and students. Basic responsibilities include maintaining cleanliness, identifying the need for repairs, and ensuring that daily operations run smoothly. The Maintenance Mechanic needs to be able to work on their feet for long periods, and has a keen eye for detail.
Essential Job Duties
  • Work with and around staff and students, and maintain a harmonious relationship with co-workers, administration, staff, and students.
  • Operate, install, and maintain heating, plumbing, and electrical equipment, sprinkler systems, and all other equipment.
  • Handle emergencies with any system, i.e., fire and burglar alarms, electrical, heating, air conditioning, pneumatic systems, and any other systems.
  • Respond to calls regarding security, snow removal, or emergency repairs on weekends, nights, and holidays.
  • Maintain all school buildings and school grounds including parking lots, remove excess sand, trash, and leaves as needed.
  • Work inside or outside performing such duties as snow removal, maintaining culverts, storm drains, roof drains, and any other duties required.
  • Operate and perform preventative maintenance on motorized vehicles and equipment as needed.
  • Demonstrate positive work habits by showing initiative, cooperation, dependability, efficiency, and productivity.
  • Demonstrate responsible behavior regarding attendance and work schedule.
  • Perform in a professional manner when interacting with students, parents, faculty, administration, and co-workers.
  • Follow the guidelines of confidentiality as established by the school district.
  • Attend and participate in relevant training sessions, meetings and professional growth activities as requested and/or required.
  • Perform other reasonable duties as requested by the supervisor.

Physical Demands
  • Must be able to sit, stand, bend, kneel and walk up to 8 hours per day
  • Must be able to operate custodial equipment and work in the presence of mechanical systems, cleaning chemicals, and equipment noise
  • Must be able to lift up to 75 pounds

Qualifications, Education, and Experience
  • At least 5 years of building maintenance/trades experience, technical, or trade education preferred
  • Knowledge of materials, methods and practices used in repair, occupational hazards, and safety precautions
  • Ability to handle equipment, tools and materials used in maintenance
  • Ability to follow verbal instructions and communicate effectively
  • Must possess a valid NYS driver's license
  • Minimum education of High School Diploma or GED required

POSITION STATUS: Full-time
WORK HOURS: 7:00 - 3:30
SALARY RANGE: $44,000 - $50,000

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