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Csat Jobs (NOW HIRING)

NextGen IT Services

ServiceNow Developer

Ashburn, VA · On-site

$55.25 - $76/hr

Perform migration of existing Survey configurations and historical CSAT results from Oracle. Design and implement native ServiceNow Surveys to capture post-incident feedback for both internal and ...

Accellis Technology Group

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Client Experience and Service Delivery Manager

Cleveland, OH · On-site

$75K - $90K/yr

Own client satisfaction outcomes (CSAT) across all service models * Actively engage Dedicated IT clients, including: * * Periodic check‐ins with key contacts * Outreach on service concerns ...

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All JobsCsat Jobs

Csat information

See salary details

$44K

$103.8K

$166.5K

How much do csat jobs pay per year?

As of Jun 16, 2026, the average yearly pay for csat in the United States is $103,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $166,500.00 per year, depending on experience, location, and employer.

What is the difference between Csat vs Customer Service Representative?

AspectCsatCustomer Service Representative
Required CredentialsOften none or basic certificationsHigh school diploma; sometimes additional training
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Industry UsageCustomer satisfaction measurement roleDirect customer interaction role
Search/Comparison IntentUnderstanding customer satisfaction metricsCustomer support jobs, roles in customer service

Csat (Customer Satisfaction Score) is a metric used to evaluate customer satisfaction levels, often collected through surveys. A Customer Service Representative (CSR) is a role responsible for directly assisting customers. While Csat measures the quality of service provided, a CSR is the individual delivering that service. Both are integral to customer service but serve different functions within the industry.

What are CSAT roles?

CSAT roles refer to positions focused on Customer Satisfaction (CSAT), which involves measuring and improving how happy customers are with a company's products, services, or support. People working in CSAT typically collect feedback, analyze satisfaction data, and implement strategies to enhance the customer experience. These roles are common in customer service, support, and success teams and are crucial for maintaining high customer retention and loyalty. CSAT specialists often collaborate with various departments to address issues and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction (CSAT) Analyst, and why are they important?

To thrive as a Customer Satisfaction (CSAT) Analyst, you need strong analytical skills, attention to detail, and experience with customer service metrics, typically supported by a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and CRM systems is commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you interpret feedback and collaborate with various teams. These skills are crucial for accurately measuring customer satisfaction and driving improvements that enhance overall customer experience.

What are some common challenges faced by professionals working in Customer Satisfaction (CSAT) roles, and how can they address them effectively?

Professionals in CSAT roles often encounter challenges such as managing high volumes of customer feedback, addressing negative responses constructively, and ensuring timely follow-up on issues. These roles require strong communication skills and the ability to remain empathetic and solution-oriented, even in the face of criticism. Successful CSAT professionals leverage data analysis tools to identify trends, collaborate closely with customer service and product teams, and prioritize continuous improvement to enhance the overall customer experience.

What is CSAT in therapy?

CSAT in therapy typically refers to Customer Satisfaction (CSAT) scores used to measure client satisfaction with mental health services. It involves collecting feedback through surveys to evaluate the quality of care and improve service delivery. For therapists, understanding CSAT helps ensure client needs are met and treatment outcomes are positive.

What is a CSAT in Korea?

A CSAT in Korea typically refers to Customer Satisfaction (CSAT) scores used to measure how satisfied customers are with a company's products or services. For customer service roles, such as CSAT analysts or representatives, maintaining high CSAT scores is essential and often involves skills in communication, problem-solving, and data analysis. These scores are used to evaluate performance and improve service quality.

What does CSAT mean in business?

In a customer service role, CSAT (Customer Satisfaction Score) is a key metric used to measure how satisfied customers are with a company's products or services. It is typically collected through surveys asking customers to rate their experience, and it helps businesses evaluate and improve service quality. CSAT scores are often used alongside other metrics like NPS and FCR to assess overall customer experience.

What does CSAT stand for in mental health?

In the context of a Customer Satisfaction (CSAT) role related to mental health, CSAT stands for Customer Satisfaction score, which measures clients' or patients' satisfaction with services provided. It is often used to evaluate the quality of care and improve service delivery in mental health organizations. CSAT scores are typically collected through surveys and are important for maintaining quality standards in the field.
More about Csat jobs
What cities are hiring for Csat jobs? Cities with the most Csat job openings:
What states have the most Csat jobs? States with the most job openings for Csat jobs include:
What job categories do people searching Csat jobs look for? The top searched job categories for Csat jobs are:
Csat jobs near you
Infographic showing various Csat job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $103,802 per year, or $49.9 per hour.
Substitute Nurse (RN)

Substitute Nurse (RN)

West New York School District

Buffalo, NY • On-site

$210/day

Part-time

Posted 17 days ago

Job description

Classified - Position - Registered Professional Nurse (School Nurse) - non - competitive
Job Number 3300055830
Start Date
Open Date 06/02/2026
Closing Date 06/30/2026
POSITION: Substitute Nurse (RN)
SCHOOL YEAR: 2026-27
WAGE/HOUR STATUS: Non-exempt, per diem
  • RN: $210 per day

Our Mission:
The Charter School for Applied Technologies prepares students to attain family-sustaining careers by integrating career exploration and a lifelong learning culture.
The Charter School for Applied Technologies (CSAT) opened its doors in 2001 as a 700-student school serving grades K-6. Today, CSAT is a busy campus consisting of three distinct buildings (Elementary, Middle and High Schools), that host approximately 2,300 students from 19 different school districts throughout WNY.
Why CSAT?
We are a team inspired by our mission of preparing students to attain family-sustaining careers. If you are looking for a supportive culture providing professional development, training, and mentorship, this could be the place for you! Working as part of a team, you can make a positive and profound difference in the lives of the students we serve. Offering extensive classroom support and assistance with curriculum and instruction, we seek ambitious, creative, and dedicated staff to help make our vision a reality.
Job Summary
Charter School for Applied Technologies is always considering Substitute RNs or LPNs that are hardworking, energetic, and compassionate people who want to become a part of our school family.
Qualifications, Education, and Experience
  • Must possess RN license

APPOINTMENT STATUS: Temporary
POSITION STATUS: Part-time
START DATE: ASAP
Job Attachment View Attachment
Itinerant Location All
Salary: From 210.00
Salary: To 210.00
Salary Competitive Y
Position Status Part time
Required Certification Type Registered Nurse
Contact Person's Name Chad Witherell
Contact Person's Email cwitherell@csat-k12.org
Job Posting Link https://www.applitrack.com/csatk12/onlineapp/_application.aspx?posJobCodes=346&posFirstChoice=Student%20Support%20Services&posSpecialty=School%20Nurse
West New York School District logo

About West New York School District

Sourced by ZipRecruiter

The West New York School District, based in West New York, New Jersey, United States, is a celebrated entity within the education industry. Primarily responsible for administering public education in the region, the district operates numerous schools catering to various age groups, from elementary through to high school level. These facilities provide a comprehensive and valuable education service to the local community. The West New York School District has a long-standing commitment to nurturing academic excellence, originality, and equality, as reflected in its rich history of dedication to regional education.

Industry

Education

Company size

51 - 200 Employees

Headquarters location

West New York, NJ, US

Year founded

1900

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