ZipRecruiter

Log In

1

Csat Jobs (NOW HIRING)

CSAT Solutions

MLB Repair Technician 1

Houston, TX

$17.50 - $23.75/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Csat Solutions

Finance Director

Houston, TX · On-site

$120 - $190/hr

Careers At CSAT Solutions LP Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new ...

CSAT Solutions

MLB Repair Technician 1

Houston, TX · On-site

$17.50 - $23.75/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

MLB Repair Technician 1

Houston, TX · On-site

$17.50 - $23.75/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Computer Test Operator

Houston, TX · On-site

$17.50 - $21.50/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Finance Director

Houston, TX · On-site

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Process Engineer II

Houston, TX

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Program Manager 2

Houston, TX

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Program Manager 2

Houston, TX

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Process Engineer II

Houston, TX · On-site

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions

Process Engineer II

Houston, TX · On-site

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

next page

Showing results 1-20

All JobsCsat Jobs

Csat information

What is a CSAT role?

CSAT roles refer to positions focused on Customer Satisfaction (CSAT), which involves measuring and improving how happy customers are with a company's products, services, or support. People working in CSAT typically collect feedback, analyze satisfaction data, and implement strategies to enhance the customer experience. These roles are common in customer service, support, and success teams and are crucial for maintaining high customer retention and loyalty. CSAT specialists often collaborate with various departments to address issues and drive continuous improvement.

What are common challenges faced by professionals working in Customer Satisfaction (CSAT) roles, and how can they address them effectively?

Professionals in CSAT roles often encounter challenges such as managing high volumes of customer feedback, addressing negative responses constructively, and ensuring timely follow-up on issues. These roles require strong communication skills and the ability to remain empathetic and solution-oriented, even in the face of criticism. Successful CSAT professionals leverage data analysis tools to identify trends, collaborate closely with customer service and product teams, and prioritize continuous improvement to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction (CSAT) analyst, and why are they important?

To thrive as a Customer Satisfaction (CSAT) Analyst, you need strong analytical skills, attention to detail, and experience with customer service metrics, typically supported by a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and CRM systems is commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you interpret feedback and collaborate with various teams. These skills are crucial for accurately measuring customer satisfaction and driving improvements that enhance overall customer experience.

What is the difference between Csat vs Customer Service Representative?

AspectCsatCustomer Service Representative
Required CredentialsOften none or basic certificationsHigh school diploma; sometimes additional training
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Industry UsageCustomer satisfaction measurement roleDirect customer interaction role
Search/Comparison IntentUnderstanding customer satisfaction metricsCustomer support jobs, roles in customer service

Csat (Customer Satisfaction Score) is a metric used to evaluate customer satisfaction levels, often collected through surveys. A Customer Service Representative (CSR) is a role responsible for directly assisting customers. While Csat measures the quality of service provided, a CSR is the individual delivering that service. Both are integral to customer service but serve different functions within the industry.

More about Csat jobs

What cities are hiring for Csat jobs?

Cities with the most Csat job openings:

What states have the most Csat jobs?

States with the most job openings for Csat jobs include:

What job categories do people searching Csat jobs look for?

The top searched job categories for Csat jobs are:

Csat jobs near you
Infographic showing various Csat job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 71% Physical, 6% Hybrid, and 23% Remote job distribution.

MLB Repair Technician 1

CSAT Solutions

Houston, TX

$17.50 - $23.75/hr

Full-time

Re-posted 3 days ago

Job description

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions .

CSAT Solutions is currently seeking qualified candidates to fill the role of a MLB Repair Technician 1. This position will require the candidate to have some knowledge of computer components.

Role and Responsibilities

  • Completes component-level repairs (capacitor, resistors, etc.)
  • Tests, troubleshoots and diagnoses basic system failures
  • Conducts visual mechanical inspection of units, components (LCD, Motherboards, etc.) and/or subcomponents.
  • Performs computer data entry using Microsoft Excel and/or internal databases including production systems
  • Follows procedures and diagrams in performing engineering change orders
  • Learns and uses new processes and procedures for the MLB repair line
  • Responsible for meeting ISO 9001 and/or other quality system requirements in their department
  • May perform other duties as assigned

Education, Training and Skills

  • High school diploma or equivalent required
  • 1 or more years of experience in electronics repair, failure analysis, and diagnosis
  • Intermediate skills in through-hole soldering
  • Familiar with surface mount technology
  • Ability to read and interpret schematics/block diagrams with detailed understanding of computer and subassembly functionality
  • Ability to use electronic test equipment (oscilloscopes & multi-meters, etc.)
  • Ability to perform multiple tasks in a fast-paced environment to ensure quality requirements are met
  • Intermediate English abilities required
  • Basic Excel knowledge
  • Experience using hand power tools
  • Intermediate knowledge of computer hardware
  • Familiarity with continuous improvement methods preferred
  • Must be able to work in a fast-paced team environment with close supervision
  • Ability to follow documented procedures, standards and policies
  • Excellent time-management skills

Working Conditions and Essential Abilities & Functions

  • Warehouse environment (may not be climate-controlled)
  • Lift/carry up to 20lbs.
  • Push/pull up to 10lbs.
  • Frequent sitting, bending, and twisting
  • Occasional stooping or crouching
  • Use of small hand tools

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status

CSAT SOLUTIONS logo

About CSAT SOLUTIONS

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1992

Social media

Twitter

View All CSAT SOLUTIONS Jobs

Apply