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Csat Jobs (NOW HIRING)

Computer Test Operator

Houston, TX

$17.50 - $21.50/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Computer Test Operator

Houston, TX

$17.50 - $21.50/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Computer Test Operator

Houston, TX · On-site

$17.50 - $21.50/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Computer Test Operator

Houston, TX · On-site

$17.50 - $21.50/hr

Computer Test Operator CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities.

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Material Handler

Houston, TX · On-site

$16 - $19.25/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Material Handler

Houston, TX · On-site

$16 - $19.25/hr

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly ...

Sr. Quality Engineer

Houston, TX

$84K - $114K/yr

CSAT Solutions is seeking a highly skilled Senior Quality Engineer to join our Quality Engineering team. This role will focus on ensuring the quality, reliability, and performance of laptops, main ...

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Showing results 1-20

Csat information

What is the difference between Csat vs Customer Service Representative?

AspectCsatCustomer Service Representative
Required CredentialsOften none or basic certificationsHigh school diploma; sometimes additional training
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Industry UsageCustomer satisfaction measurement roleDirect customer interaction role
Search/Comparison IntentUnderstanding customer satisfaction metricsCustomer support jobs, roles in customer service

Csat (Customer Satisfaction Score) is a metric used to evaluate customer satisfaction levels, often collected through surveys. A Customer Service Representative (CSR) is a role responsible for directly assisting customers. While Csat measures the quality of service provided, a CSR is the individual delivering that service. Both are integral to customer service but serve different functions within the industry.

What are CSAT roles?

CSAT roles refer to positions focused on Customer Satisfaction (CSAT), which involves measuring and improving how happy customers are with a company's products, services, or support. People working in CSAT typically collect feedback, analyze satisfaction data, and implement strategies to enhance the customer experience. These roles are common in customer service, support, and success teams and are crucial for maintaining high customer retention and loyalty. CSAT specialists often collaborate with various departments to address issues and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Customer Satisfaction (CSAT) Analyst, and why are they important?

To thrive as a Customer Satisfaction (CSAT) Analyst, you need strong analytical skills, attention to detail, and experience with customer service metrics, typically supported by a degree in business, marketing, or a related field. Familiarity with data analysis tools like Excel, survey platforms, and CRM systems is commonly required. Excellent communication, problem-solving abilities, and a customer-centric mindset help you interpret feedback and collaborate with various teams. These skills are crucial for accurately measuring customer satisfaction and driving improvements that enhance overall customer experience.

What are some common challenges faced by professionals working in Customer Satisfaction (CSAT) roles, and how can they address them effectively?

Professionals in CSAT roles often encounter challenges such as managing high volumes of customer feedback, addressing negative responses constructively, and ensuring timely follow-up on issues. These roles require strong communication skills and the ability to remain empathetic and solution-oriented, even in the face of criticism. Successful CSAT professionals leverage data analysis tools to identify trends, collaborate closely with customer service and product teams, and prioritize continuous improvement to enhance the overall customer experience.
More about Csat jobs
What cities are hiring for Csat jobs? Cities with the most Csat job openings:
What states have the most Csat jobs? States with the most job openings for Csat jobs include:
Infographic showing various Csat job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution.
Computer Test Operator

$17.50 - $21.50/hr

Other

Posted 28 days ago


Job description

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

CSAT Solutions is currently seeking qualified candidates to fill the role of a Computer Test Operator. This position will require the candidate to have some knowledge of computer components.

Role and Responsibilities

  • Operates machines to test functioning of parts or whole units
  • Runs software programs on repaired machines to test unit functionality
  • Tests repaired systems to ensure that they are in working order
  • Completes VMI of units before testing
  • Returns units to technician for repair if unit fails VMI/test
  • Responsible for meeting ISO 9001 and/or other quality system requirements in their department
  • May forward units on to quality group for QA inspection, if unit passes test
  • May test components or circuits of faulty equipment to locate defects, using special diagnostic software programs
  • May install and configure repaired equipment, including operating software or peripheral equipment
  • May perform other duties as assigned

Education, Training and Skills

  • High school diploma or equivalent preferred
  • 1 year of experience with test and software installation and configuration, preferred
  • Basic knowledge of computer software
  • Basic familiarity with computer use required
  • Familiarity with continuous improvement methods preferred
  • Must be able to work in a fast-paced team environment with close supervision
  • Intermediate English abilities required
  • Ability to follow documented procedures, standards and policies
  • Excellent time-management skills

Working Conditions and Essential Abilities & Functions

  • Warehouse environment (may not be climate-controlled)
  • Lift/carry up to 20 lbs.
  • Push/pull up to 10 lbs.
  • Stand/walk for 8 hours
  • Frequent bending, stooping, twisting, and crouching
  • Use of small hand tools

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status


CSAT SOLUTIONS logo

About CSAT SOLUTIONS

Sourced by ZipRecruiter

Industry

Computer and peripheral equipment manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1992

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