ZipRecruiter

Log In

1

Credit Collections Manager Jobs (NOW HIRING)

Hasbro

$13.50 - $18.50/hr

... g., credits taken twice Provide feedback to the Collections Manager on the status of accounts and any issues Provide feedback to the Credit team on reasons for non-payment to avoid blocked orders ...

Zayo

Supervisor, Credit & Collections

Charleston, WV · Hybrid

$59K - $92K/yr

Coordinates with the Manager of Credit and Collections to ensure the team is on track with workload and helps resolve issues as presented by team.The position reports to the Manager of Credit and ...

TOPS Products

Credit & Collections Analyst

Naperville, IL · On-site

$25.91 - $34.50/hr

Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer credit risk while driving the timely collection of outstanding receivables. This ...

Samsung Electronics

Credit & Collections

Plano, TX

Monitor and manage credit accounts to minimize risk and ensure timely payments. * Develop and ... Maintain accurate records of all credit and collections activities for reporting and auditing ...

AT&T

Associate Director-Credit/Collections

Orlando, FL · On-site

$106K - $159K/yr

Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective ...

New

next page

Showing results 1-20

All JobsCredit Collections Manager Jobs

Credit Collections Manager information

See salary details

$54.5K

$87.1K

$127K

How much do credit collections manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for credit collections manager in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are some typical challenges Credit Collections Managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What Does a Credit and Collections Manager Do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a Credit Collections Manager, and why are they important?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What does a Credit Collections Manager do?

A Credit Collections Manager is responsible for overseeing a company’s credit and collections operations. They manage teams that evaluate creditworthiness of clients, set credit limits, and ensure timely collection of outstanding invoices. Their role involves developing policies to minimize financial risk, negotiating payment plans with clients, and maintaining positive customer relationships. They also analyze accounts receivable data, prepare reports, and collaborate with other departments to optimize cash flow.
More about Credit Collections Manager jobs
What cities are hiring for Credit Collections Manager jobs? Cities with the most Credit Collections Manager job openings:
What are the most commonly searched types of Credit Collections jobs? The most popular types of Credit Collections jobs are:
Who are the top companies hiring for Credit Collections Manager jobs? The top employers for Credit Collections Manager jobs are:
What states have the most Credit Collections Manager jobs? States with the most job openings for Credit Collections Manager jobs include:
What job categories do people searching Credit Collections Manager jobs look for? The top searched job categories for Credit Collections Manager jobs are:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.
Supervisor of Credit & Collections

Supervisor of Credit & Collections

Acuity Brands, Inc.

Conyers, GA • On-site

Full-time

Posted 6 days ago

Acuity Brands rating

4.5

Company rating: 4.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

138th of 139 rated electronics manufacturers

Job description

Job Summary
The Credit & Collections Manager is responsible for managing a complex portfolio of strategic business-to-business customer accounts while balancing risk mitigation, cash flow optimization, and superior customer experience. This role serves as a senior-level credit professional responsible for advanced financial analysis, commercial credit decisioning, collections strategy execution, dispute resolution, portfolio performance management, and cross-functional leadership.
Key Tasks & Responsibilities (Essential Functions)
  • Lead, coach, and develop a team of Credit Analysts and Collectors to achieve departmental goals related to DSO, delinquency, bad debt, dispute resolution, and customer experience while promoting accountability and continuous improvement.
  • Manage a portfolio of strategic and complex B2B customer accounts while balancing customer relationships, risk mitigation, and cash flow objectives.
  • Evaluate customer creditworthiness through financial analysis, payment trends, credit reports, and risk assessments to establish and maintain appropriate credit limits.
  • Execute collection strategies to reduce delinquency, improve DSO, minimize bad debt exposure, and resolve complex disputes, deductions, and billing discrepancies.
  • Monitor portfolio performance including aging, customer exposure, hold activity, dispute trends, and collection metrics; provide reporting and actionable recommendations to leadership.
  • Partner cross-functionally with Sales, Customer Service, Billing, Cash Applications, Accounting, Treasury, Operations, and Legal teams to resolve issues, support business growth, and improve the customer experience.
  • Serve as an escalation point for high-risk or sensitive customer situations and negotiate payment solutions, credit actions, and account resolutions.
  • Identify and drive process improvements, automation opportunities, standard work enhancements, and operational excellence initiatives across the Order-to-Cash process.
  • Support forecasting, bad debt reserve analysis, portfolio reviews, and continuous improvement initiatives while ensuring compliance with company policies and SOX controls.

Skills and Minimum Experience Required
  • Minimum 5+ years of commercial credit and collections experience managing complex B2B portfolios.
  • Strong knowledge of commercial credit risk assessment and collections strategies.
  • Strong experience with ERP systems, reporting tools, customer portals, and Microsoft Excel.
  • Excellent communication, negotiation, organizational, and analytical skills.
  • Ability to work effectively within a matrixed organization and manage multiple priorities in a fast-paced environment.

Preferred Skills and Experience
  • Bachelor's degree in Accounting, Finance, Business, or a related field.
  • NACM certification or advanced credit training is strongly preferred.
  • Experience with Microsoft Dynamics and Oracle ERP platforms.
  • Bilingual (French/English or Spanish/English) communication skills.

Apply