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Counter Sales Associate Jobs (NOW HIRING)

Johnstone Supply

Counter Sales Associate

Rochester, NY · On-site

$21 - $26/hr

Johnstone Supply is seeking a passionate Counter Sales Associate to join our team full-time in Rochester, NY. With competitive pay of $21.00 to $26.00, depending on experience and great benefits and ...

Gemaire Distributors LLC

Counter Sales Associate

Valdosta, GA · On-site

$11.75 - $14.75/hr

Counter Sales Associate Objective Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Associate is responsible ...

Baker Distributing

Counter Sales Associate

Longview, TX · On-site

$14.25 - $17.75/hr

Counter Sales Associate Wanted! Are you a sales-driven professional with a passion for delivering exceptional customer service? Look no further! Baker Distributing Company, a leading wholesale HVAC ...

Baker Distributing

Counter Sales Associate

Houma, LA · On-site

$15.50 - $19.25/hr

Counter Sales Associate Wanted! Are you a sales-driven professional with a passion for delivering exceptional customer service? Look no further! Baker Distributing Company, a leading wholesale HVAC ...

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$11

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$23

How much do counter sales associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter sales associate in the United States is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges a counter sales associate faces when managing high customer volumes?

Counter Sales Associates often experience busy periods where they must assist multiple customers simultaneously while maintaining accuracy in sales transactions and inventory tracking. Managing long lines, addressing customer inquiries efficiently, and staying organized under pressure are key challenges. Success in this role requires strong multitasking abilities, effective communication, and a positive attitude to ensure each customer receives prompt and helpful service, even during peak times.

What are the key skills and qualifications needed to thrive as a counter sales associate, and why are they important?

To thrive as a Counter Sales Associate, you need strong product knowledge, customer service expertise, and basic math skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help you build rapport with customers and resolve issues efficiently. These skills are crucial for delivering a positive customer experience, maximizing sales, and ensuring accurate transactions.

What is a counter sales associate?

Counter Sales Associates are retail professionals who assist customers at a sales counter, helping them select and purchase products or services. They handle customer inquiries, process transactions, and may also be responsible for restocking shelves and keeping the sales area organized. Strong communication and customer service skills are essential for this role, as associates often serve as the primary point of contact between customers and the business. In some industries, such as auto parts or building supplies, Counter Sales Associates may also offer product advice or technical support.
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Counter Sales Associate jobs near you
Infographic showing various Counter Sales Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,859 per year, or $17.7 per hour.

Counter Sales Associate

White Cap Supply Holdings, LLC

Irving, TX • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

White Cap rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for a Counter Sales Associate!
Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!
Why a career with White Cap?
  • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
  • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
  • Stability: Since 2020, White Cap has doubled in size and continues to grow.
  • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
  • Love where you work: White Cap has been certified as a Great Place to Work.
  • Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap...
  • Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
  • Communicates product features, benefits, and warranty policy information to customers.
  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)
  • Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
  • Performs other duties as assigned.

Preferred Qualifications
  • Demonstrated success providing excellent customer service.
  • Experience with sales order computer software, preferably Oracle.
  • Knowledge of construction and industrial products.
  • Spanish language proficiency.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

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