ZipRecruiter

Log In

1

Customer Counter Associate Jobs (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Fargo, ND

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have ...

Von Maur

CUSTOMER SERVICE COUNTER

Rochester Hills, MI · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have ...

next page

Showing results 1-20

People also search for

All JobsCustomer Counter Associate Jobs

Customer Counter Associate information

See salary details

$9

$18

$60

How much do customer counter associate jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for customer counter associate in the United States is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $18.75 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Counter Associate typically does not earn $10,000 a month without significant experience or additional responsibilities. High earnings at this level are uncommon; roles with such income usually require specialized skills, certifications, or management positions in sales, real estate, or entrepreneurship. Most entry-level customer service roles pay much less, and reaching $10,000 monthly generally involves advancing into higher-level or commission-based positions.

What is the highest paying customer service job?

Customer Counter Associates typically earn hourly wages that are competitive within retail and service industries, but higher-paying customer service roles include positions like customer service managers, technical support managers, and roles in specialized fields such as financial services or IT support, which often require additional skills or certifications. These roles can offer salaries ranging from $50,000 to over $100,000 annually depending on experience and industry.

What do Amazon locker workers do?

Amazon Locker workers, often called Customer Counter Associates, assist customers with picking up and returning packages at self-service kiosks. They may also restock lockers, troubleshoot issues, and ensure the equipment functions properly, often working in retail or warehouse environments. Strong customer service skills and familiarity with technology are helpful for this role.

What are the key skills and qualifications needed to thrive as a Customer Counter Associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are Customer Counter Associates?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What is the role of a customer associate?

A customer counter associate is responsible for assisting customers, processing transactions, and providing information about products or services at a point-of-sale or service counter. They often handle cash, operate register systems, and ensure a positive customer experience in retail or service environments.

What are some common challenges faced by Customer Counter Associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.
What cities are hiring for Customer Counter Associate jobs? Cities with the most Customer Counter Associate job openings:
What states have the most Customer Counter Associate jobs? States with the most job openings for Customer Counter Associate jobs include:
Customer Counter Associate jobs near you
Customer Counter Associate

Customer Counter Associate

Heritage Landscape Supply Group

Stamford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Position Purpose:
The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional customer experience and reinforces the Heritage Family of Companies reputation for quality and reliability.
*Irrigation/Landscape industry experience is a must.
Key Responsibilities:
  • Provide exceptional customer service by effectively interacting with clients through phone, email, and in-person consultations, maintaining a courteous and professional demeanor at all times.
  • Accurately process and manage customer transactions at the sales counter using the company's computer system to ensure efficient and precise order fulfillment.
  • Deliver expert product recommendations and pricing information, tailoring solutions to meet customer needs and maximizing sales potential.
  • Create detailed sales orders and quotes, utilizing customer measurements to estimate material needs and project costs with accuracy.
  • Coordinate and schedule truck deliveries with precision, ensuring optimal logistics and customer satisfaction.
  • Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.
  • Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
  • Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
  • Other warehouse duties as assigned.

Physical Requirements:
This role operates in both office and warehouse environments and involves extended standing and walking, frequent use of hands for computer and order-processing tasks, and lifting up to 75 lbs., with regular lifting up to 50 lbs.
Minimum Qualifications:
  • Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
  • Irrigation/Landscape industry experience is a must.
  • Proficiency in basic computer operations and internet navigation.
  • Experience or familiarity with point-of-sale systems and order entry procedures.
  • Demonstrated ability for clear and courteous communication in person, over the phone, and via email.
  • Capability to handle physical demands, including lifting up to 75 lbs regularly, and 50 lbs on a repetitive basis.
  • Willingness and ability to work overtime as needed during the peak season.
  • Capability to pass a pre-employment drug test, background screening.
  • Bilingual proficiency in English and Spanish is a PLUS.

Job Location:
Aquarius Supply - Stamford
198 Lawn Ave. Stamford, CT 06902
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

Apply