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Customer Counter Associate Jobs in Providence, RI

Koopman Lumber

Power Shop Counter Associate

Uxbridge, MA · On-site

$16 - $18/hr

Power Shop Counter Associate FT Uxbridge, MA Power Shop Pay: Starting at $18.00 per hour Schedule ... This position is responsible for taking care of customers in the Power Shop by helping recommend ...

Homans Associates

Counter Sales Associate

Fall River, MA · On-site

$24/hr

We are seeking a Counter Sales Associate for our Fall River, MA facility to join our team. This ... In this role, you will identify customer needs, present and answer questions about products and ...

COVENTRY LUMBER

Counter Sales Associate

Coventry, RI · On-site

$15.50 - $19.50/hr

Our commitment to quality and unparalleled customer service is matched only by our faith in and ... We are currently seeking an experienced Counter Sales Associate to fill a full-time position.

COVENTRY LUMBER

Counter Sales Associate

Coventry, RI · On-site

$15.50 - $19.50/hr

Our commitment to quality and unparalleled customer service is matched only by our faith in and ... We are currently seeking an experienced Counter Sales Associate to fill a full-time position.

Airliquidehr

Counter Sales Representative

Assonet, MA · On-site

$22 - $27/hr

Early Access: Your benefits start after just 30 days of employmen t We're looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with ...

Fisher Auto Parts

COUNTER SALES - Full Time

Coventry, RI · On-site

$15.75 - $20.50/hr

Ensuring that an atmosphere of safety and respect for associates and customers exists in our stores ... Counter person to successfully perform the essential functions of this job. Reasonable ...

Fisher Auto Parts

COUNTER SALES - Full Time

Johnston, RI · On-site

$16.50 - $21.25/hr

Ensuring that an atmosphere of safety and respect for associates and customers exists in our stores ... Counter person to successfully perform the essential functions of this job. Reasonable ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Providence, RI

Customer Counter Associate information

See Providence, RI salary details

$9

$18

$61

How much do customer counter associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer counter associate in Providence, RI is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $18.94 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Providence, RI are hiring for Customer Counter Associate jobs?

Cities near Providence, RI with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Power Shop Counter Associate

Koopman Lumber

Uxbridge, MA • On-site

$16 - $18/hr

Full-time

Re-posted 9 days ago

Koopman Lumber rating

7.3

Company rating: 7.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

11th of 51 rated home improvement retailers

Job description

Description:

Power Shop Counter Associate FT
 Uxbridge, MA Power Shop
Pay: Starting at $18.00 per hour
Schedule: Full-Time | Monday–Friday | Occasional Saturdays as Needed


About the Role
 Koopman Lumber is hiring a full-time Power Shop Counter Associate to support daily operations within our Power Shop department. This position is responsible for taking care of customers in the Power Shop by helping recommend equipment and tools, organizing parts within the shop, and supporting smooth day-to-day operations.

Training will be provided for equipment recommendations and product knowledge.


What You’ll Do
 • Assist customers with questions, equipment, and product recommendations
• Process customer transactions and service paperwork
• Receive and document equipment brought in for repair or maintenance
• Organize parts, tools, and equipment within the shop
• Communicate with customers regarding service updates and equipment availability
• Maintain a clean, safe, and organized work area
• Work closely with technicians and store teams to support daily operations


Requirements:

What You Bring
 • Strong customer service and communication skills
• Comfortable using computers and point-of-sale systems
• Organized, dependable, and team-oriented
• Ability to multitask in a fast-paced environment
• Willingness to learn about tools and equipment


Preferred Qualifications
 • Previous retail, customer service, or construction supply experience
• Familiarity with power tools, equipment, or small engines


Physical Requirements
 • Ability to lift up to 50 lbs regularly
• Frequent standing, walking, bending, and lifting throughout the shift

What Koopman Lumber employees say

Pay

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