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Customer Counter Associate Jobs in Georgia (NOW HIRING)

Governor's Gun Club

Sales/Range Counter Associate

Kennesaw, GA · On-site

$14.75 - $18.50/hr

Greet customers and converse on sales floor or by phone. * Sell Memberships and merchandise by ... Stocks shelves, counters, or tables with merchandise. * Stamps, marks, or tags price on merchandise.

Mike Rezi Nissan Atlanta

Part Counter Rep

Atlanta, GA

$17.50 - $22/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Hyundai of Kennesaw

Parts Counterperson

Kennesaw, GA

Fast-paced and team-oriented environment What You'll Do As a Parts Counter Associate, you'll play a key role in supporting dealership operations by assisting customers, technicians, and service ...

New

Mike Rezi Nissan Atlanta

Part Counter Rep

Atlanta, GA · On-site

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Mike Rezi Nissan Atlanta

Part Counter Rep

Atlanta, GA · On-site

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

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Customer Counter Associate information

See Georgia salary details

$7

$15

$51

How much do customer counter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer counter associate in Georgia is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $15.82 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities in Georgia are hiring for Customer Counter Associate jobs?

Cities in Georgia with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

PARTS COUNTER ASSOCIATE

Murphy Auto Group DBA MIRACLE TOYOTA

Augusta, GA • On-site

$12.50 - $16.50/hr

Full-time

Posted 24 days ago

Job description

About the Role:

The Parts Counter Associate plays a critical role in ensuring the efficient operation of the parts department by providing exceptional customer service and accurate parts identification. This position involves assisting customers, both internal and external, in locating and purchasing the correct parts needed for vehicle repairs or maintenance. The associate will manage inventory, process orders, and maintain organized records to support seamless parts availability. By collaborating closely with technicians and suppliers, the Parts Counter Associate helps minimize downtime and supports overall service department productivity. Ultimately, this role contributes to customer satisfaction and the profitability of the parts department through attention to detail and effective communication.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Basic knowledge of automotive parts and terminology.
  • Strong customer service and communication skills.
  • Ability to use computers and inventory management software.
  • Attention to detail and organizational skills.

Preferred Qualifications:

  • Previous experience in an automotive parts department or retail environment.
  • Familiarity with automotive repair processes and vehicle systems.
  • Experience with parts ordering and inventory control software.
  • Ability to read and interpret parts diagrams and manuals.
  • Strong problem-solving skills and ability to work in a fast-paced environment.

Responsibilities:

  • Greet and assist customers in person and over the phone, accurately identifying parts needed for various vehicle makes and models.
  • Process parts orders, returns, and exchanges efficiently while maintaining accurate records in the inventory management system.
  • Maintain organized and clean parts counter and storage areas to facilitate quick retrieval and restocking of parts.
  • Collaborate with service technicians to understand parts requirements and ensure timely availability for repair jobs.
  • Communicate with suppliers and vendors to place orders, track shipments, and resolve any discrepancies or delays.
  • Provide pricing information, availability updates, and technical advice to customers and team members.
  • Assist in inventory control activities including cycle counts, stock replenishment, and reporting discrepancies.

Skills:

The required skills enable the Parts Counter Associate to effectively communicate with customers and colleagues, ensuring accurate parts identification and order processing. Proficiency with inventory management software supports efficient tracking and replenishment of stock, minimizing delays and errors. Attention to detail is essential for maintaining organized records and verifying parts compatibility, which directly impacts service quality. Preferred skills such as familiarity with automotive systems and parts diagrams enhance the associate's ability to provide technical advice and resolve complex customer inquiries. Together, these skills contribute to a smooth workflow, high customer satisfaction, and the overall success of the parts department.