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Customer Counter Associate Jobs in Lithonia, GA (NOW HIRING)

Part Counter Rep

Atlanta, GA

$17.50 - $22/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Part Counter Rep

Atlanta, GA · On-site

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Part Counter Rep

Atlanta, GA

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Counter Sales Associate

Conyers, GA · On-site

$14 - $17.50/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Conyers, GA · On-site

$14 - $17.50/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Atlanta, GA · On-site

$15.50 - $19.25/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Atlanta, GA · On-site

$15.50 - $19.25/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Atlanta, GA · On-site

$15.50 - $19.25/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Atlanta, GA

$15.50 - $19.25/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

Counter Sales Associate

Conyers, GA

$14 - $17.50/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

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Customer Counter Associate information

See Lithonia, GA salary details

$8

$16

$55

How much do customer counter associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer counter associate in Lithonia, GA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $17.12 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Lithonia, GA are hiring for Customer Counter Associate jobs?

Cities near Lithonia, GA with the most Customer Counter Associate job openings:

Parts Counter Associate II - Nalley Hyundai

asburyauto

Stonecrest, GA • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

102nd of 155 rated car dealerships


Job description

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. 

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDOTHER


What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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