1

Customer Counter Associate Jobs in Decatur, GA (NOW HIRING)

Sales/Range Counter Associate

Kennesaw, GA · On-site

$14.75 - $18.50/hr

Greet customers and converse on sales floor or by phone. * Sell Memberships and merchandise by ... Stocks shelves, counters, or tables with merchandise. * Stamps, marks, or tags price on merchandise.

Part Counter Rep

Atlanta, GA

$17.50 - $22/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Fast-paced and team-oriented environment What You'll Do As a Parts Counter Associate, you'll play a key role in supporting dealership operations by assisting customers, technicians, and service ...

New

Part Counter Rep

Atlanta, GA

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Part Counter Rep

Atlanta, GA · On-site

$18 - $22.50/hr

The Parts Counter Associate is responsible for helping to implement and enforce workflow procedures ... customer at time of purchase, pick up, or return) * Look up, quote/bill parts to shop associates

Counter Sales Associate

Marietta, GA · On-site

$15.25 - $19/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role ...

next page

Showing results 1-20

Customer Counter Associate information

See Decatur, GA salary details

$8

$18

$59

How much do customer counter associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer counter associate in Decatur, GA is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Decatur, GA are hiring for Customer Counter Associate jobs?

Cities near Decatur, GA with the most Customer Counter Associate job openings:

CUSTOMER SERVICE COUNTER - NORTH POINT MALL

Von Maur

Alpharetta, GA • On-site

Other

Retirement

Posted 10 days ago


Von Maur rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores


Job description

Customer Service Counter Associate

As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.

What You'll Do:
  • Own the customer experience – greet people sincerely, be friendly and thank every customer
  • Answer a multi-line telephone – assist customers or direct them to the appropriate area
  • Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
  • Prepare, box, and wrap customer purchases and online orders for shipment
  • Calculate service counter and store cash work - prepare bank deposits
  • Maintain a clean and organized department
  • Be available to work on-site for day, evening, and weekend shifts
What You Can Expect:

We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

  • Competitive wages
  • Generous merchandise discount
  • Comprehensive benefits
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy - creates endless career opportunities!
About Us:

Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.


What Von Maur employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom