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Customer Counter Associate Jobs in Decatur, GA (NOW HIRING)

Lennox International

Counter Sales Associate III

Norcross, GA · On-site

$53K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What Drives Success As a Counter Sales Associate , you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting ...

Rely on PDI

Counter Sales Representative

Mcdonough, GA · On-site

$16 - $19.75/hr

As a Counter Sales Associate, your primary responsibility is to assist customers with their product inquiries, process orders, and provide exceptional service at the sales counter. You will serve as ...

PDI

Counter Sales Representative

Mcdonough, GA · On-site

$16 - $19.75/hr

As a Counter Sales Associate, your primary responsibility is to assist customers with their product inquiries, process orders, and provide exceptional service at the sales counter. You will serve as ...

Von Maur

COSMETICS COUNTER MANAGER - PERIMETER MALL

Atlanta, GA · On-site

$15.75 - $17.50/hr

  • Retirement

Motivate associates to deliver outstanding customer service - train, coach and lead by example * Develop relationships to grow your counter business * Execute all duties of a cosmetics sales ...

Nextran Truck Centers

Parts Counter Sales

Atlanta, GA · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Nextran Truck CentersParts Counter Sales - Duluth, GA Are you looking to further develop your ... skilled associates who are focused on delivering the lowest life-cycle cost to our customers.

Nextran Truck Centers

Parts Counter Sales

Atlanta, GA

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Nextran Truck CentersParts Counter Sales - Duluth, GA Are you looking to further develop your ... skilled associates who are focused on delivering the lowest life-cycle cost to our customers.

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Decatur, GA

Customer Counter Associate information

See Decatur, GA salary details

$8

$18

$59

How much do customer counter associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer counter associate in Decatur, GA is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $18.32 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Decatur, GA are hiring for Customer Counter Associate jobs?

Cities near Decatur, GA with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Sales Associate

White Cap Supply Holdings, LLC

Norcross, GA • On-site

$15 - $18.75/hr

Full-time

Re-posted 13 days ago

White Cap rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary
Responsible for assisting with counter sales and customer service.
Major Tasks, Responsibilities, and Key Accountabilities
  • Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
  • Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.
  • Communicates product features, benefits, and warranty policy information to customers.
  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems).
  • Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
  • Ensures merchandise displays are stocked and clean.
  • May perform other duties as assigned

Nature and Scope
  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience
  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications
  • Demonstrated success providing excellent customer service.
  • Experience using sales order computer software, familiarity with Oracle preferred.
  • Knowledge of company construction and industrial products.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

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