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Customer Counter Associate Jobs in Silver Spring, MD

District Larder Co.

Counter Associate

Washington, DC

$12 - $18/hr

We are a fast-paced neighborhood deli and counter-service spot built on two things: exceptional food and authentic connection. We pride ourselves on crafting high-quality classic deli sandwiches ...

Hersons Honda

Parts Counter Specialist

Rockville, MD · On-site

Parts Counter Associate We are seeking talented, energetic and motivated individuals with the ... Assists all customers (retail & shop) in selecting required parts in a friendly, professionally ...

Hersons Honda

Parts Counter Specialist

Rockville, MD · On-site

Parts Counter Associate We are seeking talented, energetic and motivated individuals with the ... Assists all customers (retail & shop) in selecting required parts in a friendly, professionally ...

Hersons Honda

Parts Counter Specialist

Rockville, MD · On-site

Parts Counter Associate We are seeking talented, energetic and motivated individuals with the ... Assists all customers (retail & shop) in selecting required parts in a friendly, professionally ...

Ourisman Volkswagen of Bethesda

Parts Counter

Bethesda, MD · On-site

$17.25 - $22.75/hr

More about the roleAssist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.Process parts orders accurately and ...

Ourisman Volkswagen of Bethesda

Parts Counter

Bethesda, MD · On-site

$17.50 - $22.75/hr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Ourisman Chevrolet

Parts Counter

Marlow Heights, MD · On-site

$19.25/hr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Ourisman Chevrolet

Parts Counter

Marlow Heights, MD · On-site

$19.25/hr

More about the roleAssist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.Process parts orders accurately and ...

Ourisman Mitsubishi

Parts Counter

Marlow Heights, MD · On-site

$40K - $60K/yr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Ourisman Volkswagen of Bethesda

Parts Counter

Bethesda, MD · On-site

$10K - $40K/mo

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Ourisman Chevrolet

Parts Counter

Marlow Heights, MD · On-site

$17.50 - $22.75/hr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Ourisman Mitsubishi

Parts Counter

Marlow Heights, MD · On-site

$17.50 - $22.75/hr

More about the role * Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories. * Process parts orders accurately ...

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

As a Counter Sales Associate, you dive headfirst into your responsibilities each day ... From assisting customers with their needs to providing expert advice on our range of HVAC/R ...

Johnstone Supply

Counter Sales Associate

Alexandria, VA · On-site

$15.50 - $19.50/hr

As a Counter Sales Associate, you dive headfirst into your responsibilities each day ... From assisting customers with their needs to providing expert advice on our range of HVAC/R ...

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All JobsCustomer Counter Associate JobsCustomer Counter Associate Jobs in Silver Spring, MD

Customer Counter Associate information

See Silver Spring, MD salary details

$9

$19

$62

How much do customer counter associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer counter associate in Silver Spring, MD is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $19.38 per hour, depending on experience, location, and employer.

What is a customer counter associate?

Customer Counter Associates are frontline employees who assist customers at service counters, such as those found in retail stores, post offices, or shipping centers. Their primary responsibilities include greeting customers, processing transactions, answering questions, handling packages or products, and resolving customer concerns. They play a crucial role in ensuring efficient service and a positive customer experience. Customer Counter Associates often need strong communication, organizational, and problem-solving skills, as well as familiarity with the services or products offered by their employer.

What are the key skills and qualifications needed to thrive as a customer counter associate, and why are they important?

To thrive as a Customer Counter Associate, you need strong customer service abilities, basic math skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is often required. Excellent communication, problem-solving, and a friendly demeanor help you provide positive customer experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring customer satisfaction and smooth day-to-day operations.

What are some common challenges faced by customer counter associates and how can they effectively manage them?

Customer Counter Associates often encounter high volumes of customer interactions, especially during peak hours, which can be challenging when balancing efficiency with personalized service. Managing difficult or dissatisfied customers is another common challenge that requires strong communication and problem-solving skills. Effective associates stay organized, remain calm under pressure, and use clear communication to resolve issues quickly. Building familiarity with company policies and regularly collaborating with team members can also help in navigating daily challenges more smoothly.

What cities near Silver Spring, MD are hiring for Customer Counter Associate jobs?

Cities near Silver Spring, MD with the most Customer Counter Associate job openings:

Customer Counter Associate jobs near you

Counter Associate

Painters Supply & Equipment Co

Baltimore, MD • On-site

$16 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Description

COUNTER ASSOCIATE


15-16/hr.


BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!

Why Work for PSE GROUP?

  • Weekends off
  • Weekday schedule 8am-5pm
  • 401(k) program with company match
  • Generous benefits package for full time employees:
  • Medical, Dental and Vision
  • Company paid life and disability insurance
  • 3 weeks Paid Time Off
  • Competitive compensation program
  • A great work environment with career advancement opportunities!

PSE Group is seeking a Counter Associate/Representative. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.

About PSE Group:

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners. PSE Group offers a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our objective is to support the entire purchasing process from coatings to associated products to complete application systems. We provide comprehensive solutions to meet our customers' needs. PSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand's Industrial Coatings, United Sales Company, and Wyrick Company. 

Job Duties:

  • Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
  • Performs counter sales serving in-store customers
  • Mixes paint and prepares customer orders for delivery/pick-up (aprons and gloves provided)
  • Reconciles inventory and stocks merchandise in store
  • Provides sales support to outside sales team
  • Maintains customer records and files, including accurate account setup and pricing
  • Prepares paint orders, including mixing, utilizing standard formulas and custom formulas
  • Clean and maintain all areas and equipment as assigned. Ensures maintenance of mixing equipment as needed
  • Conducts self in professional manner to ensure customers' quality and service expectations are met
  • Maintains Color Room records including non-conformance report, tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers


Additional Duties:

  • Full knowledge to perform duties of other role functions as assigned
  • Assist with inside customer service, as needed, including servicing customers and/or processing their orders
  • Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
  • Properly dispose of waste materials and product in compliance with Company and Governmental regulations


Requirements


Qualifications:

  • High School Diploma/GED required
  • 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred
  • Team player with great customer service skills
  • Clean driving record and valid license
  • Ability to lift at least 50 lbs.
  • Tolerable to the smell of paint
  • Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process.

We are and Equal Opportunity/ Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply.

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